8/10 Very Good
November 30, 2024
We enjoyed our stay at the property, but service was really lacking. We couldn’t get the jet tub to work, the water came out cold and brown. Restaurant staff didn’t want to assist, welcome or serve. They didn’t want to fetch a coffee from the bar for you, there was no willingness to look after guests. The old guy in the restaurant did nothing except smoke and sit at the bar each service. The hotel itself was calm and a bit of an oasis. We enjoyed the use of the pool but be aware it doesn’t get much sun in late season due to it being enclosed by buildings on all sides. The bar was pretty, and the live music was a lovely addition to our stay.
Emma
Emma, 4-night trip
Verified Hotels.com guest review