Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5.0 star property
Biarritz palace with spa and outdoor pool, aimed at LGBTQ+ guests

Choose dates to view prices

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Photo gallery for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Exterior
Exterior
Frette Italian sheets, premium bedding, Select Comfort beds, minibar
3 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby

Overview of Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

Classic Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Imperial Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite

  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Ambassador Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe King Bed room, Cruise Liner Collection

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Beach View

  • Beach view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • On the beach
  • Bay of Biscay - 1 min drive
  • Cote des Basques - 11 min drive

Getting around

  • Biarritz (BIQ-Pays Basque) - 12 min drive
  • San Sebastian (EAS) - 37 min drive
  • Guethary Station - 12 min drive
  • Biarritz Station - 12 min drive
  • Boucau Station - 15 min drive

Restaurants

  • Le Comptoir du Foie Gras - 13 min walk
  • Etxola Bibi - 3 min drive
  • Bar Jean - 12 min walk
  • Hernani - 17 min walk
  • Café du Commerce - 13 min walk

About this property

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is a great choice for your beach stay in Biarritz, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Table d'Aurélien Largeau, one of 3 restaurants, serves French cuisine and is open for dinner. A free kid's club, a poolside bar, and a fitness center are other highlights at this luxurious palace.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured uncovered onsite self parking (EUR 30 per day; includes in/out privileges)
  • Uncovered onsite valet parking (EUR 30 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1854
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Lockers available

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Table d'Aurélien Largeau - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Le Sunset - This poolside restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Salon - Overlooking the ocean and garden, this café specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
La Rotonde - Côté Maison - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Le Ba