binbirdirek mahallesi, katipsinan cami sokak no 21, Istanbul, Istanbul, 34122
What's nearby
Sultanahmet Square - 3 min walk - 0.3 km
Grand Bazaar - 7 min walk - 0.6 km
Blue Mosque - 7 min walk - 0.7 km
Hagia Sophia - 9 min walk - 0.8 km
Topkapi Palace - 4 min drive - 3.9 km
Getting around
Istanbul Airport (IST) - 49 min drive
Istanbul Sabiha Gokcen Intl. Airport (SAW) - 54 min drive
Sirkeci Marmaray Station - 12 min walk
Istanbul Cankurtaran Station - 13 min walk
Istanbul Kumkapi Station - 14 min walk
Cemberlitas Station - 4 min walk
Sultanahmet Station - 4 min walk
Beyazit Station - 9 min walk
Airport shuttle (surcharge)
Restaurants
Loti Bistro & Roof Lounge - 2 min walk
Tarihi Cemberlitas Borekcisi - 1 min walk
Peyk Away Coffee - 2 min walk
Ortaklar Restaurant - 2 min walk
Grace Rooftop Restaurant - 1 min walk
About this property
The Laila Hotel
The Laila Hotel puts you in a great location, within just a 10-minute walk of Sultanahmet Square and Grand Bazaar. Guests will have free perks like WiFi and wired internet. Also, Blue Mosque and Hagia Sophia are within just a 10-minute walk. The property is just a short walk to public transportation: Cemberlitas Station is 4 minutes and Sultanahmet Station is 4 minutes.
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Offsite parking within 66 ft (EUR 6 per day)
Street parking available
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:30 AM–10:30 AM
24-hour room service
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Lockers available
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 4 for adults and EUR 4 for children
Airport shuttle service is offered for an extra charge
Parking
Parking is available nearby and costs EUR 6 per day (66 ft away)
Policies
This property accepts credit cards, debit cards and cash.
Property Registration Number 2022-34-0563
Also known as
Laila Hotel Istanbul
Hotel The Laila Hotel Istanbul
Istanbul The Laila Hotel Hotel
The Laila Hotel Istanbul
Hotel The Laila Hotel
Laila Hotel
Laila Istanbul
Laila
The Laila Hotel Hotel
The Laila Hotel Istanbul
The Laila Hotel Hotel Istanbul
Frequently asked questions
Does The Laila Hotel offer free cancellation for a full refund?
Yes, The Laila Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Laila Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Laila Hotel?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by The Laila Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Laila Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What's the area around The Laila Hotel like?
The Laila Hotel is a short 4-minute walk from Cemberlitas Station and 7 minutes' walk from Grand Bazaar.
The Laila Hotel Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8/10
Cleanliness
6.6/10
Staff & service
5.4/10
Amenities
5.6/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
10/10 Exceptional
October 28, 2024
CARLOS
CARLOS, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
September 16, 2024
Pleasant Stay
Laura
Laura, 3-night trip
Verified Hotels.com guest review
2/10 Poor
July 22, 2024
Minahil
Minahil, 7-night trip
Verified Expedia guest review
10/10 Exceptional
July 12, 2024
Bobby
Bobby, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 21, 2024
Araz
Araz, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 20, 2024
Raymond
Raymond, 1-night trip
Verified Expedia guest review
10/10 Exceptional
June 14, 2024
Good place. Near a lot.
Raymond
Raymond, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 8, 2024
Close to tourists attractions.
INDRA
INDRA, 2-night trip
Verified Expedia guest review
2/10 Poor
May 1, 2024
The rooms where never clean they don’t even look like the picture I warn everyone going here to never come cancel book somewhere else. The first night they were fully booked and had no room for us so they sent us to some old room somewhere else when we had a baby. The rooms where never kept clean the ac never worked I WARN EVERYONE TO NOT BOOK IT DONT!!!
Najib
Najib, 7-night family trip
Verified Expedia guest review
6/10 Good
April 28, 2024
Ahmed
Ahmed, 3-night trip
Verified Hotels.com guest review
4/10 Fair
April 9, 2024
Rooms and bedrooms with moulds
The bedrooms had mould on the wall and the barhrooms had mould averywhere. The rooms and bathrooms were not cleaned at all and the sheets were not replaced every day. The bed was tidy up to give the impression that the sheets been changed. The rooms did not have some basic items such as mugs even thought the cattle was in the rooms.
I would say that the towels were changed daily as well as the consumables were provided too.
Lamia
Lamia, 10-night family trip
Verified Hotels.com guest review
8/10 Very Good
March 26, 2024
Entre precio/ calidad estuvo ok
silvia
silvia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
March 25, 2024
Buen precio vs ubicación
todas las comodidades
silvia
silvia, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
August 1, 2022
Hesham Ali
Hesham Ali, 1-night trip
Verified Hotels.com guest review
4/10 Fair
July 6, 2022
Avoid! I've traveled to nearly 50 countries and have stayed in a wide variety of hotels and hands down, this was one of the worst. Hotel staff mixed up reservations and gave our room away. As a compensation, they offered to pack a "free" breakfast for us early the next morning, as we had an early flight to catch. The breakfast was already paid for and they offered this as a compensation for their mix up. Despite having a receipt that verified a paid breakfast, staff was adamant it was not. They wound up compensating by $14USD in cash after a lot of negotiating.
This was the last night on our anniversary trip and disappointing. Paid for a room w a sea view and wound up in a cramped room- bathroom door wouldn't stay open and even a quick shower flooded the bathroom floor because of poor design. Lumpy uneven bed and half used hygiene supplies were left from the guests beforehand; was the room cleaned prior to our visit? Mini fridge also did not work in the room. All in all, this was a mess of a hotel- would not recommend to anyone. The only perk is it's location and being so walkable to various sites around SultanAhmet. This was my 3rd time to Istanbul- will definitely be coming back to Turkey but never this hotel.
Elizabeth
Elizabeth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
April 28, 2022
Fahio mohamed
Fahio mohamed, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 16, 2021
Arooj
Arooj, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 21, 2020
Exceptional Stay
My stay was exceptional. The room was excellent. The staff was very helpful. The owner Mahmet was an amazing person. He went above and beyond the call of duty to assist me.
Derrick A
Derrick A, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 15, 2020
It’s a very nice place to stay.. personally I loved it.
Verified traveler
3-night family trip
Verified Expedia guest review
2/10 Poor
August 23, 2019
It was a very bad experience and the staff not friendly and the service it was horrible and The room is dirty
Verified traveler
25-night family trip
Verified Expedia guest review
4/10 Fair
August 21, 2019
I booked adnd paid for a standard triple room with city view three months early. Yet on my arrival, the checkin clerk did not have any booked rooms. He tried to flog a basement damp room then another double room with a wall facing the window in another building. On our rejection he then gave us an ultimatum that he had only one last room (in Laila hotel, which i had originally booked) which was a double room facing a back alley. it was a double room with a third bed shoved in to make it cramped and tiny. In no way it was like the pictures they have on site. We were tired having travelled long distance with kids and baggage so accepted. It is bad management on this hotel side. The room itself was clean and newly furbished but the AC and fridge barely worked in the hot weather. The door locks and elevator also broke down during our stay. Only plus side was the hotel being close to Attractions.
I feel, this hotel is ok if you can compromise but I wont be using them in future. Best to stay in a reputable/professional hotel further away and use Tramway to travel daily.
Verified traveler
10-night family trip
Verified Expedia guest review
6/10 Good
August 18, 2019
The rooms and washrooms in this hotel are TINY. It’s not an ideal property for a family.
Imran
Imran, 6-night family trip
Verified Expedia guest review
4/10 Fair
August 15, 2019
rude and appalling service from 1 staff member
The customer service is awful. Very disappointing. When we first walked in, it wasn’t a very friendly environment but we ignored that. I then came down to ask about breakfast the next morning and was told my booking didn’t include it. I showed a screenshot which says it was included and was repeatedly told it wasn’t. To be fair, the lady at reception was nice about it and I could see she was following her bosses instructions. However the man I assume was the manager moved out of behind the desk as I asked about the breakfast to walk right outside the door then as she was asking him I could see him shaking his head profusely repeatedly then as if he is giving in ‘shooing’ with his hands as if we were a problem without talking to us.
Another rude incident was when I asked for a weight to weigh my bags and was brought a very small weight to use which was the size of my hand and unable to be used on my 30kg bag. I came downstairs thinking maybe I’m using it wrong so I asked the same man behind the desk to demonstrate it infront of me. He replied with ‘No because I have work to do I don’t want to’ and pointed at his computer... another member of staff came up with us.
If it weren’t for his rude behaviour the rating would have been better as he was ridiculous. Not sure if he had a problem with us or it was his normal personality but it is affecting business. Absolutely ridiculous behaviour and I don’t understand how you can run a hotel and act like the customers are problematic
Verified traveler
8-night family trip
Verified Hotels.com guest review
6/10 Good
August 12, 2019
The room service cleaning should be better ,
The ac is not cold enough + no iron in every room
Verified traveler
5-night trip
Verified Expedia guest review
4/10 Fair
August 7, 2019
The reservation was made well in advance for 2 rooms at the Laila hotel. On arrival we were split into 3 rooms across 2 hotels. Leaving 2 children alone in 1 room. The 2 basement rooms in the Laila were damp. One room had no working lights in the bathroom. The other room had a hole in the wall plugged with a towel. The doors would not close properly. The following day we were relocated to the Reina hotel (there are 3 hotels in the group next door to each other). Our room door did not work, leaving us locked in on multiple occasions. The staff were really nice and helpful.