La Réserve Eden au Lac Zurich features a rooftop terrace and puts you within a 10-minute walk of Bahnhofstrasse. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Eden Kitchen and Bar, which is one of 2 restaurants and serves breakfast, lunch, and dinner. This luxurious hotel is also just a 5-minute drive from Swiss National Museum and ETH Zurich. The property is just a short walk to public transportation: Kreuzstrasse Tram Stop is 3 minutes and Opernhaus Tram Stop is 5 minutes.
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured uncovered onsite self parking (CHF 35.00 per night; includes in/out privileges)
Secured uncovered onsite valet parking (CHF 35.00 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
2 bars/lounges
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Hiking/biking trails
Winery release events
Beach nearby
Access to nearby health club
Hiking/biking trails nearby
Sailing nearby
Water skiing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 1909
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Bathrobes and slippers
Children's robes and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Bed sheets provided
What to enjoy
In-room massage
Heated floors
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Eden Kitchen and Bar - This restaurant serves breakfast, lunch, dinner, and light fare.
La Muña - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
La Muña Terrace - This rooftop bar serves light fare only. Open daily.
Eden Kitchen and Bar - Onsite bar. Open daily.
Awards and affiliations
La Réserve Eden au Lac Zurich is listed in the 2020 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CHF 29 to 89 for adults, and CHF 29 to 89 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 50 per pet, per night
Parking
Uncovered self parking costs CHF 35.00 per night with in/out privileges
Uncovered valet parking costs CHF 35.00 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
Eden Au
Eden Au Lac
Eden au Lac Hotel Zürich
Eden Au Lac Zurich
Hotel Eden Au Lac Zurich
Eden au Lac Hotel Zurich
Eden Au Lac zürich
La Reserve Eden Au Lac Zurich
La Réserve Eden au Lac Zurich Hotel
La Réserve Eden au Lac Zurich Zürich
La Réserve Eden au Lac Zurich Hotel Zürich
Frequently asked questions
Does La Réserve Eden au Lac Zurich offer free cancellation for a full refund?
Yes, La Réserve Eden au Lac Zurich does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at La Réserve Eden au Lac Zurich?
Yes, dogs are welcome. There's a charge of CHF 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at La Réserve Eden au Lac Zurich?
Yes. Self parking costs CHF 35.00 per night. Valet parking costs CHF 35.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at La Réserve Eden au Lac Zurich?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at La Réserve Eden au Lac Zurich?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (4-min drive) is nearby.
What is there to do at La Réserve Eden au Lac Zurich and nearby?
Have fun during the warmer months with activities such as hiking. Enjoy amenities like 2 bars, a 24-hour fitness center, and access to a nearby health club.
Are there restaurants at or near La Réserve Eden au Lac Zurich?
Yes, there are 2 onsite restaurants, featuring Asian cuisine.
What's the area around La Réserve Eden au Lac Zurich like?
La Réserve Eden au Lac Zurich is in Zürich Center, a short 3-minute walk from Kreuzstrasse Tram Stop and 10 minutes' walk from Bahnhofstrasse.
La Réserve Eden au Lac Zurich Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
July 12, 2024
Christine
Christine, 5-night trip
Verified Expedia guest review
10/10 Exceptional
July 9, 2024
Camilla
Camilla, 1-night trip
Verified Expedia guest review
6/10 Good
July 7, 2024
It’s mediocre luxury at best. The rooms are the smallest cubicles I’ve seen in my life and facing a wall of a nearby building. I paid over 1100 CHF for a night for what felt at best a prison cell. There was no walking space between wall and bed that I bumped into the TV!
When I even asked the receptionist about the rooms and all they were unapologetic. The breakfast was lovely and facing nice views. The only thing redeeming the place is that it’s facing the lake and is greatly located in the walkable part of Zurich.
Reem
Reem, 1-night trip
Verified Expedia guest review
10/10 Exceptional
June 24, 2024
Patrick
Patrick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
June 7, 2024
An amazing hotel with exceptional client service . Would strongly recommend
Lorenzo
Lorenzo, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2024
Jorge
Jorge, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2024
Vladimir
Vladimir, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 25, 2023
Excelente!
Dayamis
Dayamis, 6-night trip
Verified Expedia guest review
10/10 Exceptional
September 7, 2023
Andreas
Andreas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
April 1, 2023
You must stay at this hotel as it is one of the only hotels that caters for all and gives more.
I travel a lot and it is one of the best hotels I have ever stayed at and it simply is amazing !!!
Service , food , staff , and facilities are amazing and great location and amazing view of the river.
When in Zurich I will always stay here as it is wonderful in every way and they absolutely do everything possible to please clients.
Amazing !!!
david
david, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
October 19, 2022
The hotel is right in the city center by the Zurich lake, this hotel is very meticulous, preparing almost everything in the room to bring more convenience to all people who travel abroad. It's one of my favorite hotel. Good service, Great food and Convenient.
Mei Han
Mei Han, 4-night trip
Verified Expedia guest review
4/10 Fair
July 20, 2022
hamad
hamad, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
June 22, 2022
Rajmattie
Rajmattie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
June 1, 2022
The staff at the front desk were extraordinary. Were very helpful and endearin. The doormen were equally helpful.
Peter
Peter, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 28, 2022
hubert
hubert, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
November 1, 2021
We appreciate very much the overall ambience and decor, really first class, and the truly excelent restaurant on the sixth floor.
We were disappointed that our room was not ready at 3PM. For a hotel of this class this is not acceptable.
ANTONIO
ANTONIO, 1-night romance trip
Verified Expedia guest review
2/10 Poor
October 28, 2021
Terrible customer service appalling attitude. The smallest room I have ever been in a hotel. The hotel made the most ridiculous suggestions to me. Unlike any five star hotel I have ever stay. They are always right no customer service, lack of commerciality. It’s a disgrace for La Reserve. Do not think it has anything to do with any other hotel of the group. The building and the renovation is to exacting standards.
Emmanouil
Emmanouil, 1-night business trip
Verified Expedia guest review
4/10 Fair
September 20, 2021
Not worth it
The staff made you feel like you were asking a favor. We asked for a 12:30/1:00 checkout and they said absolutely not with the same tone of displeasure. The curtains were broken in the bedroom. Turndown surface was sloppy.
kimberly
kimberly, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
September 6, 2021
The hotel has been amazingly newly renovated, but the reception staffs are not very friendly, there is no smile , no warm welcome. They looked like we owed them a million. They do their job, but no friendly service. We stayed in the same hotel a few years ago. They were better than the new staffs. Especially the receptionist male staffs , not very friendly. It is not worthy for the expensive price.
Boris
Boris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 19, 2021
We reach at 5 pm , the rooms were ready and the staff told us that they were waiting for us .
Staff are wonderful , concierge staff are amazing specially Kubilay Karaca , he helped and made even a daily plan for the site visits (Itinerary)
The direct access to the lake is only on this hotel
Location of the hotel is the best .
I took the balcony room , I believe it was the best room on the hotel since we have a large balcony with direct view to the lake .
We took our Breakfast daily on the room on the balcony . ( room number 42 )
Also we took another room for the children ( room 41 ) it was connected rooms with also a balcony but not direct view to the lake .
Verified traveler
5-night family trip
Verified Expedia guest review
10/10 Exceptional
August 18, 2021
Mariam
Mariam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 14, 2021
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 22, 2020
Fantastic ovation overlooking the lake. Active social area pedestrian area around the lake. Great shops and restaurants within walking distance.