In the heart of Puebla Historic Center, Hotel Isabel offers a warm and inviting atmosphere. Discover the city's rich history from its central location, unwind on the garden terrace, or challenge friends to table tennis in the arcade/game room.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Gym
Free parking
Laundry facilities
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness center
Bar/lounge
Room service
Business center
Terrace
24-hour front desk
Air conditioning
Garden
Arcade/game room
Front-desk safe
For families (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Blackout drapes/curtains
The current price is P1,372
P1,372
P1,632 total
includes taxes & fees
Mar 24 - Mar 25
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room, 1 Double Bed, Courtyard View
Standard Double Room, 1 Double Bed, Courtyard View
Highlights
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Daily housekeeping
18 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Double Room, 2 Double Beds, Courtyard View
Standard Double Room, 2 Double Beds, Courtyard View
Highlights
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Daily housekeeping
22 sq m
Sleeps 4
2 Double Beds
View all photos for Superior Room, 1 King Bed, Courtyard View
Superior Room, 1 King Bed, Courtyard View
Highlights
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Daily housekeeping
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 2 Double Beds, Courtyard View
Angelopolis Commercial Center - 8 min drive - 6.3 km
Getting around
Puebla Intl. Airport (PBC) - 43 min drive
Puebla–Cholula Tourist Train Terminal - 23 min walk
Restaurants
Attico 303 - 3 min walk
Comal Cocina de Antojo - 2 min walk
Miel de Agave - 3 min walk
Tacos Tony - 2 min walk
El Encanto - 1 min walk
About this property
Hotel Isabel
Hotel Isabel offers a fantastic location, putting you just a 5-minute walk from Zócalo de Puebla and Puebla Cathedral. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff and central location.
Languages
English, Spanish
At a glance
Hotel size
44 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Free onsite extended parking
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:30 AM–11:00 AM
Bar/lounge
Room service
Snack bar/deli
What to do
Foosball
Table tennis
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Arcade/game room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
47-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 60 for adults and MXN 50 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla
Frequently asked questions
Does Hotel Isabel offer free cancellation for a full refund?
Yes, Hotel Isabel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Isabel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Isabel?
Yes, there's free self, valet, and extended parking.
What are the check-in and check-out times at Hotel Isabel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Isabel and nearby?
Hotel Isabel has a fitness center and an arcade, as well as a garden.
What's the area around Hotel Isabel like?
Hotel Isabel is a short 3-minute walk from Zócalo de Puebla and 4 minutes' walk from Puebla Cathedral. Our travelers say the local area is very central.
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Hotel Isabel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
February 2, 2025
Great hotel in Puebla Centre
It was an excellent stay!
Shirley
Shirley, 1-night trip
10/10 Exceptional
February 1, 2025
Excellent location
Th staff at the hotel was great. And the location in the middle of the historic quarter is perfect.
Verified traveler
3-night trip
10/10 Exceptional
December 9, 2024
I have stayed here before and enjoyed my stay.
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
October 9, 2024
Nice hotel, excellent location, great price - benefit ratio
RAFAEL
RAFAEL, 1-night trip
10/10 Exceptional
December 4, 2024
Todo excelente
Elizabeth Yolanda
Elizabeth Yolanda, 2-night trip
10/10 Exceptional
August 28, 2024
Good hotel, good price, friendly staff, close to Puebla historic center and shopping area.
JORGE
JORGE, 2-night trip
10/10 Exceptional
December 6, 2024
Excellent!
Claude
Claude, 2-night trip
8/10 Very good
September 24, 2024
Great location!
Everything was in walking distance!
Beautiful hotel!
Veronica
Veronica, 5-night trip
8/10 Very good
October 28, 2024
Great location and value for money
Great location! Reasonable prices.
Rooms unfortunately very noisy
R A
R A, 1-night trip
10/10 Exceptional
November 1, 2024
Very good option
Liz
Liz, 2-night trip
8/10 Very good
December 8, 2024
Good
Carlos Salazar
Carlos Salazar, 1-night trip
8/10 Very good
July 26, 2024
The hotel is very clean, it is half a block from the zocalo and the cathedral, it is very quiet, you can walk safely, its restaurant serves delicious food and the staff is very friendly.
martin
martin, 4-night trip
8/10 Very good
October 27, 2024
an old but completely renovated And charming hotel in the old section of Puebla . The location was fantastic only a block from the Zocalo. The restaurant food was decent. The downside was that the king beds are in rooms that are only slightly larger than the bed itself and have no windows.
randy
randy, 4-night trip
10/10 Exceptional
July 6, 2024
Perfect location is near of everything
Francisco
Francisco, 1-night trip
10/10 Exceptional
August 27, 2024
Clean, and walkable
VICTOR
VICTOR, 1-night trip
10/10 Exceptional
September 9, 2024
The staff was extremely friendly and accommodating. My Spanish is muy mal, but there was always a staff member who spoke English very well. Would recommend this hotel to everyone.
debra
debra, 4-night trip
10/10 Exceptional
June 30, 2024
One-half block from the cathedral and zocalo (main square), with plenty of shopping and dining options within a 5-10 minute walk. The on-site restaurant is a good option as well. Staff is very accommodating.
Jose
Jose, 3-night trip
10/10 Exceptional
November 5, 2024
N/A
Sergio Miguel
Sergio Miguel, 2-night trip
10/10 Exceptional
July 2, 2024
Very safe and quiet environment,
Clean and confortable, a/c works perfect,
Hot shower at any time, we got a street view
that was awesome, satelite tv and elevator.
Terrace with a wonderful view of the catedral
Only difference than offered is that there is no self parking, but they offer valet parking.
Will definitely book again next time.
Marcos
Marcos, 1-night trip
4/10 Fair
July 11, 2024
The room was spacious but the bed sheet were stained, the bathroom had moldy areas, and the couches showed stains as well.
Claudia
Claudia, 1-night trip
6/10 Good
January 24, 2025
Great place but noisy which is a biggie
Great location. Rooms are nice and modern. Stylish. But, there are negatives. The shower leaked water all over the floor and the knob to start it was placed such that the shower would spray you because you had to get in front of it to turn it on. The desk had no outlet for power. The tv did not work. The safe had no instructions and the staff gave me the wrong instruction in person so I ended up having to look on the Internet for instruction. They gave me a room that the maid was still in at first and she wouldn’t even answer the door to tell me when she was going to be done so I gave up waiting. But WORST is the noise. I had a room with a door directly off the lobby and they play loud music all day that echoes in the atrium and into your room. It’s pleasant music but loud. And there is all kinds of activity early in the morning that wakes you. Finally, they put this rubber mattress cover on the mattress that is hot and noisy. I took it off the bed in the middle of the first night. I’d stay here again but definitely not in a room off the atrium. Everyone was pleasant.
Kemper
Kemper, 5-night trip
2/10 Poor
August 12, 2024
Staff is not helpful
Tony
Tony, 2-night trip
10/10 Exceptional
July 7, 2024
N/A
Irma
Irma, 3-night trip
6/10 Good
July 9, 2024
Window was the door which was really strange and inconvenient
ITZE
ITZE, 5-night trip
10/10 Exceptional
July 7, 2024
Everything that represents this hotel is extraordinary, of course I would use it again in the future, what I do not recommend is that you use the laundry service that they offer, we have our clothes washed which we weigh before delivering them. They charge you per kilo for washing, it was approximately 6 kilos, they charged us for 10 kilos, the clothes were stained and left with a horrible smell which never went away and forced us to throw them away, otherwise I highly recommend the hotel.