6/10 Good
December 17, 2024
Buyer Beware!!!
This room is not ADA compliant. We were supposed to have a roll-in shower because my mother is in a wheelchair. We were late checking in, so they gave our room to someone else. We could work around some of the issues, but the shower head is stationary, and that won't work for someone who has to sit on the handicapped bench. The water won't reach. Also, there were boogers stuck to the shower wall and that tells me that the room was not cleaned since the last guest left. Also, it was gross.
I'm getting really tired of reserving wheelchair accessible rooms and getting stuck with inferior accommodations. We will not be staying here again.
Jamie
Jamie, 2-night family trip
Verified Hotels.com guest review