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1 room, 2 adults

The Plaza Grand Rapids Airport Hotel & Conference Center

3.5-star3.5 stars
5700 East 28th Street Se, Grand Rapids, MI, 49546, United States of America

3.5-star hotel in Grand Rapids with outdoor pool and indoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Michigan may have travel restrictions in place due to COVID-19. 

  • Excellent service at the front desk. Unfortunately we had to change rooms as the tub…Feb 15, 2021
  • The plaza hotel a neckless got left but we knew where it was we called they said they…Feb 12, 2021

The Plaza Grand Rapids Airport Hotel & Conference Center

from P3,400
  • Classic Room, 2 Queen Beds
  • Classic Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Classic Room, 1 King Bed, Accessible
  • Classic Room, 2 Queen Beds, Accessible
  • Executive Room, 2 Queen Beds
  • Classic Suite, 1 Bedroom, Balcony
  • Executive Room, 2 Queen Beds, Balcony
  • Executive Room, 1 King Bed, Balcony
  • Classic Room, 2 Queen Beds, Balcony
  • Classic Room, 1 King Bed, Balcony
  • Classic Room, 1 King Bed with Sofa bed, Balcony

What’s around The Plaza Grand Rapids Airport Hotel & Conference Center

Landmarks

  • Patterson Ice Center - 27 min walk
  • Centerpointe Mall - 2.6 mi / 4.2 km
  • Watermark Country Club - 2.9 mi / 4.6 km
  • Decatur Vein Clinic - 4.1 mi / 6.6 km
  • Calvin College Ecosystem Preserve - 4.2 mi / 6.7 km
  • Calvin College - 4.2 mi / 6.7 km
  • Forest Hills Fine Arts Center - 4.4 mi / 7.1 km
  • Woodland Mall - 4.9 mi / 7.9 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 7 min drive
  • Grand Rapids Station - 12 min drive
  • Free airport shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Michigan may have travel restrictions in place due to COVID-19.
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

  • 2 per room (up to 44 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby
  • Outdoor pool
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 2640
  • Conference space size (meters) - 238
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Low-height counters/sink
  • Visual fire alarm
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Aryana Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Plaza Grand Rapids Airport Hotel & Conference Center’s small print

Also known as

  • Crowne Plaza Grand Rapids Airport
  • Crowne Plaza Grand Rapids Airport
  • The Plaza Grand Rapids Airport Hotel & Conference Center Hotel
  • Crowne Plaza Hotel Grand Rapids Airport
  • Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
  • Grand Rapids Crowne Plaza
  • Crowne Plaza Grand Rapids Airport Hotel

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from May to October.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: USD 4.0 per accommodation, per night

    Pet deposit: USD 20 per stay

    Optional extras

    Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

    Microwaves are available for USD 10.00 per stay

    Refrigerators are available for USD 10.00 per stay

    Breakfast costs between USD 10 and USD 22 for adults, and USD 8 and USD 11 for children (approximately)

    Pets are allowed for an extra charge of USD 20 per pet, per stay

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Plaza Grand Rapids Airport Hotel & Conference Center

    • Does The Plaza Grand Rapids Airport Hotel & Conference Center offer free cancellation for a full refund?
      Yes, The Plaza Grand Rapids Airport Hotel & Conference Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Plaza Grand Rapids Airport Hotel & Conference Center?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Plaza Grand Rapids Airport Hotel & Conference Center?
      Yes, there's free self parking. RV/bus/truck parking is available.
    • Is there a pool at The Plaza Grand Rapids Airport Hotel & Conference Center?
      Yes, there's an indoor pool and a seasonal outdoor pool.
    • Are pets allowed at The Plaza Grand Rapids Airport Hotel & Conference Center?
      Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 44 lbs per pet. There's a charge of USD 20 per pet, per stay, and there's also a deposit of USD 20 per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at The Plaza Grand Rapids Airport Hotel & Conference Center?
      You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a 50% charge (subject to availability). Express check-out and contactless check-out are available.
    • Are there restaurants at or near The Plaza Grand Rapids Airport Hotel & Conference Center?
      Yes, Aryana Restaurant offers American cuisine. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Bagger Dave's Burger Tavern (4-min walk), Brann's Steakhouse & Grille (7-min walk), and Mikado Sushi Restaurant (2.2 mi).
    • Is airport shuttle service offered by The Plaza Grand Rapids Airport Hotel & Conference Center?
      Yes, a free airport shuttle is available.
    • What is there to do at The Plaza Grand Rapids Airport Hotel & Conference Center and nearby?
      The Plaza Grand Rapids Airport Hotel & Conference Center has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.

    Recent reviews

    Good 7.2 From 250 reviews

    Good 6.0
    rip off
    I was charged twice, once on line and then again at the hotel. Please refund my money!
    us1 night trip with friends
    Exceptional 10.0
    Great Hotel
    Quiet, clean, comfortable, dog friendly. Very nice hotel. Will keep it on my list when I pass through again.
    Jonathan, us1 night trip
    Very good 8.0
    It was good. Lady at the front desk looked out. Great value and worth the rate.
    Justin, us1 night business trip
    Very good 8.0
    Nice
    It was great, very quiet
    Jerome, us1 night trip
    Very good 8.0
    Nice to be back.
    I was surprise at the cost being so good. I haven't been to this hotel since the early 80s. I'm thinking of returning in about a month.
    Geno, us1 night trip
    Very good 8.0
    Our stay was adequate. With the state of covid it was hard to tell if things were like this normally, I would imagine and hope not. Walking through the halls and stairwell and on the elevator the floors were dirty. Perhaps there isn't enough business therefore the inablility to keep it clean.?However this should be a priority. First impressions are everything! I know this as we are in the hospitality industry. When I walked into the room I was overwhelmed with carpet deodorizer that had not been vacuumed up. I am sensitive to this smell. I approached the front desks hosts and they were apologetic and accommodating letting me check another room. That one smelled like it needed attention. Again factor in the stay at home order, etc. Anyway, I requested that our room be vacuumed the next day and it was done. It was also unfortunate that we were unable to use the pool as we were really hoping to have this leisure time and the reason why we booked. The website needs to specifically state that the pool is closed, not just the fitness center. Nonetheless, I was thankful to have a place to stay with my daughter who is in GR for college.
    SHERI, us2 night family trip
    Exceptional 10.0
    Staff was friendly and fast. We came here to stay the night before our flight out early the next morning. Rooms were clean and beds were comfortable. Great price!
    Chelsea, us1 night family trip
    Very good 8.0
    Change the mattresses out Let people know the first floor is designated for pets before offering a floor.
    DL, us1 night romance trip
    Fair 4.0
    Not great
    We wanted to stay in a hotel for my best friends bachelorette party. The hotel itself was not bad but the room was not the cleanest and the staff were not very friendly. We requested extra blankets in a rollaway bed and they were not very nice about it. They said they did not have enough staff to bring one up for us. I do not plan on staying here again.
    us1 night trip with friends
    Exceptional 10.0
    Zzzzzz
    NICE COMFORTABLE ROOM, GREAT BED. THIS HOTEL IS HUGE, BUT IT IS FOR CONVENTIONS AND WOULD BE A GREAT PLACE FOR JUST THAT.
    David, us1 night trip

    The Plaza Grand Rapids Airport Hotel & Conference Center