The Sarova Stanley

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Rooftop pool
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Overview of The Sarova Stanley

VIP Access
UNESCO Sustainable Travel Pledge

The Sarova Stanley

5.0 star property
Luxury Nairobi hotel with full-service spa, connected to the convention center

8.8/10 Fabulous

509 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 9 meeting rooms
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

Getting around

  • Nairobi (WIL-Wilson) - 16 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive
  • Syokimau Station - 27 min drive
  • Syokimau SGR Railway Station - 28 min drive
  • Nairobi Station - 29 min drive
  • Airport shuttle (surcharge)

About this property

The Sarova Stanley

5-star historic hotel in the heart of Nairobi Central Business District
Take advantage of a roundtrip airport shuttle, a poolside bar, and designer stores on site at The Sarova Stanley. Indulge in Ayurvedic treatments, a body wrap, and a body scrub at Tulia Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Thai cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Free self parking and valet parking
  • Concierge services, free newspapers, and a ballroom
  • A banquet hall, 9 meeting rooms, and an elevator
  • Guest reviews say good things about the pool, central location, and helpful staff
Room features
All 212 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 212 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 9 meeting rooms
  • Conference space (2443 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1902
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • Swahili

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tulia Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.
Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.
Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.
The Exchange Bar - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property will be renovating from August 22 2022 to October 15 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night
  • Airport shuttle service for children costs USD 15 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards and cash.

Also known as

Sarova Stanley
Sarova Stanley Hotel
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Stanley Sarova
The Sarova Stanley Hotel
The Sarova Stanley Nairobi
The Sarova Stanley Hotel Nairobi

Frequently asked questions

Does The Sarova Stanley offer free cancellation for a full refund?
Yes, The Sarova Stanley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Sarova Stanley?
As of October 3, 2022, prices found for a 1-night stay for 2 adults at The Sarova Stanley on October 23, 2022 start from P 6,393, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Sarova Stanley?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Sarova Stanley?
Yes, there's an outdoor pool.
Are pets allowed at The Sarova Stanley?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Sarova Stanley?
Yes, there's free self and valet parking.
Is airport shuttle service offered by The Sarova Stanley?
Yes, an airport shuttle is available. The charge is USD 30 per person one-way.
What are the check-in and check-out times at The Sarova Stanley?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Sarova Stanley and nearby?
The Sarova Stanley has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near The Sarova Stanley?
Yes, there are 3 onsite restaurants, featuring Thai cuisine, pool views, and poolside dining.
Does The Sarova Stanley have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Sarova Stanley like?
The Sarova Stanley is in Nairobi Central Business District, a short 6-minute walk from City Market and 9 minutes' walk from Kenyatta International Convention Centre. Travelers say the area is central and good for shopping.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Chung Yin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

poor customer service
poor customer service. nobody attends immediately. no problem solving intentions, everyone just passes the buck
3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Benoit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jiguang, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DONNA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at a great hotel.
Great location and people were outstanding, always helpful and trying to deliver the best service possible.
Paulo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karyn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacob, 1-night trip
Verified Hotels.com guest review

6/10 Good

Check in was very slow at midnight after 24 hours of travelling. Then, it took 4-5 times to get the safe fixed. The wifi was very unstable, though after many times of inquiries, the relations person loaned me a dongo to use which solved the problem. Then, > 100 people checked in, and the next day there was absolutely no place to sit for breakfast. Otherwise, it was all good.
2-night business trip
Verified Hotels.com guest review