Best Western Richmond Hotel is where comfort and relaxation meet. Unwind in the spa tub, take a dip in the indoor pool, or get moving at the 24-hour gym. With free WiFi, luggage storage, and helpful staff who have made previous guests feel right at home.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
Connecting rooms available
Non-smoking
Gym
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
24-hour fitness center
Hot tub
24-hour business center
Conference center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Front-desk safe
Feel at home (6)
Microwave
Connecting/adjoining rooms available
Private bathroom
Cable/satellite TV service
Daily housekeeping
Coffee/tea maker
The current price is P4,531
P4,531
P4,995 total
includes taxes & fees
Mar 3 - Mar 4
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
28 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Best Western Richmond Hotel is a great choice for a stay in Richmond. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
141 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Coffee/tea in a common area
Working away
24-hour business center
Meeting room
Computer station
Conference center (2314 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Hot tub
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV
Visual fire alarm
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Masks are required in public areas for unvaccinated guests.
Also known as
Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond
Frequently asked questions
Is there a pool at Best Western Richmond Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Best Western Richmond Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Richmond Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Richmond Hotel?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Best Western Richmond Hotel and nearby?
Best Western Richmond Hotel has an indoor pool and a 24-hour fitness center, as well as a hot tub.
What's the area around Best Western Richmond Hotel like?
Best Western Richmond Hotel is a short 14-minute walk from Richmond Centre Mall and 16 minutes' walk from Eastern Kentucky University.
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Best Western Richmond Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
November 11, 2024
Good stay
The check in was quick and the staff was friendly. The room was clean and parking was good. They are doing updates on the facility, but we had a good stay.
Clinton
Clinton, 4-night trip
10/10 Exceptional
September 24, 2024
Very nice room. Quiet and the staff was very accommodating. Breakfast was great.
Connie
Connie, 1-night trip
10/10 Exceptional
October 31, 2024
Location to EKU
Celeste
2/10 Poor
December 2, 2024
Never again
Very noisy, had someone open the door to our room we had just walked into the room, said he worked there but still was shocked that someone did that
carolyn
carolyn, 1-night trip
8/10 Very good
September 23, 2024
Nice room..they are remodeling so some rooms are older..overall is was quiet
Candice
Candice, 1-night trip
10/10 Exceptional
March 19, 2024
AAA+ Hotel
Was an amazing weekend get away, clean rooms, awesome staff.
Benjamin
Benjamin, 2-night trip
6/10 Good
September 21, 2024
Usually a good place to stay 3rd or 4th time being there. Was under renovations and did not list that online for customers.
Ryan
Ryan, 2-night trip
8/10 Very good
June 8, 2024
The property was under renovation, but the rooms were extremely clean, staff was very polite Overall a good stay
Kristi
Kristi, 1-night trip
10/10 Exceptional
November 1, 2024
Everything was nice and clean, but the bathroom was not handicap assessable because you had to step over the tub to get in the shower.Once you got into the tub, there were bars in the tub.
Amy
Amy, 1-night trip
6/10 Good
October 6, 2024
Needs updated.
Elisheba
Elisheba, 1-night trip
4/10 Fair
October 13, 2024
No Hot tub working,,, indoor pool to cold ,,no heat in it,,
Said it was 16 miles from where we was going,,but it was 32 miles,,, stayed one night the staff was nice they need to advertise hot tub if it's not working ,,
All in all if you need a place to lay your head down for the night,,it was ok
Donald
Donald, 3-night trip
8/10 Very good
June 16, 2024
Old hotel, little towels, projects underway.
SANDRA
SANDRA, 1-night trip
10/10 Exceptional
July 29, 2024
It was good
Eian
Eian, 6-night trip
6/10 Good
October 14, 2024
Staff very kind. Room clean. Area of town a little iffy. Outside door of building unable to lock. Card key did not work in it. Construction in entryway. Very close to interstate, easy access. Exit very busy road. Probably better to not rent rooms in the construction area.
Barbara
Barbara, 1-night trip
10/10 Exceptional
March 19, 2024
Staff is always top notch.
Becky
Becky, 1-night trip
4/10 Fair
October 31, 2024
The night staff were friendly and helpful but the door to my building wouldn’t open with the key and my bathroom was not cleaned (with dirty towels and washcloths) and the trash had not been emptied from the previous guest.
Michelle
Michelle, 1-night trip
2/10 Poor
October 17, 2024
It wasn’t posted that the hotel was under renovations. At the main desk there was a huge hole wall. Carpets were filthy, smelled, dark and unkept. We checked in went to our room and immediately checked out. The man desk said the renovations were complete???
Darvina
Darvina, 1-night trip
8/10 Very good
March 11, 2024
Affordable with all you need!
Very affordable stay! The hotel is a little older, but is getting ready for some updates. Very nice staff and the hot breakfast was perfect. Rooms were very clean and bed were comfortable.
Kathleen
Kathleen, 2-night trip
4/10 Fair
October 13, 2024
So disappointed
Cheryl
Cheryl, 1-night trip
6/10 Good
October 28, 2024
Outside door key entry was broken so door was propped open, so there was no security for entering the property. Hallways were very unappealing. Our entry card did not work well on our door. It took MANY tries to enter. The room appears clean and obviously updated.
Regina
Regina, 1-night trip
10/10 Exceptional
April 3, 2024
My room was spacious, clean and the bed is comfortable. The shower was amazing! The staff was very friendly and accommodating.
Heather
Heather, 1-night trip
8/10 Very good
October 28, 2023
I liked the close shopping at the mall and variety of restaurants.
Fisher
Fisher, 2-night trip
2/10 Poor
July 28, 2024
You expect sleep, safety & a chance for a clean shower. All three were missing here.
Tami
Tami, 1-night trip
8/10 Very good
August 12, 2023
Clean room and very friendly staff, will come again.
George
George, 1-night trip
8/10 Very good
June 9, 2024
The property was under renovations. Owners explained when i checked in and was very kind about if anything was needed due to the renovations.