Guests
All properties in Zagreb, Croatia

The Westin Zagreb

Luxury hotel in Donji Grad with spa and casino

  • Free WiFi
From
P4,082

Image gallery

  • Lobby
  • Lobby
  • Indoor Pool
  • Presidential Suite, 2 Bedrooms, Non Smoking, City View - Living Area
  • Lobby
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Krsnjavoga 1, Zagreb, 10000, Croatia
8.8.Fabulous.
  • Torn what I should think of this property. The location is great and the views towards…

    Oct 2, 2021

  • Came in for business. Staff and management was super flexible with check in times as my…

    Sep 29, 2021

See all 245 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Croatian Tourism Association (HUT - Croatia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 349 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Donji Grad
  • Mimara Museum - 3 min walk
  • Marulic Square - 4 min walk
  • Museum of Arts and Crafts - 5 min walk
  • Croatian National Theatre - 5 min walk
  • Marsala Tita Square - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 Queen Bed, Non Smoking, City View
  • Deluxe Room, 2 Twin Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking, City View
  • Presidential Suite, 2 Bedrooms, Non Smoking, City View
  • Westin, Junior Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • In Donji Grad
  • Mimara Museum - 3 min walk
  • Marulic Square - 4 min walk
  • Museum of Arts and Crafts - 5 min walk
  • Croatian National Theatre - 5 min walk
  • Marsala Tita Square - 5 min walk
  • State Archives - 5 min walk
  • Ethnographic Museum - 6 min walk
  • Gallery SC - 6 min walk
  • University of Zagreb - 7 min walk
  • Ilica Street - 7 min walk

Getting around

  • Zagreb Airport (ZAG) - 17 min drive
  • Zagreb West Station - 12 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 15 min walk
  • Zagreb Central Station - 15 min walk
map
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Krsnjavoga 1, Zagreb, 10000, Croatia

At a glance

Hotel size

  • This hotel has 349 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (HRK 140 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 17222
  • Conference space size (meters) - 1600

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Croatian
  • English
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 102-cm LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12 per person, per night for adults; HRK 6 per night for guests aged 12-17 years old. This tax does not apply to children under 11 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of HRK 168 per person (approximately)
  • Early check-in can be arranged for an extra charge of HRK 75 (subject to availability)
  • Late check-out can be arranged for an extra charge of HRK 75 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for HRK 335.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of HRK 200 per pet, per day

ParkingPay at property

  • Self parking costs HRK 140 per day with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Westin Hotel Zagreb
  • Westin Zagreb
  • Zagreb Westin
  • Westin Zagreb Hotel
  • The Westin Zagreb Hotel Zagreb
  • The Westin Zagreb Hotel
  • The Westin Zagreb Zagreb
  • The Westin Zagreb Hotel Zagreb

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Westin Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs HRK 140 per day.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of HRK 200 per pet, per day.
  • You can check in from 2 PM - midnight. There's a charge of HRK 75 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of HRK 75 (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Godot (6-min walk), Zrno bio bistro (7-min walk), and Pithos Zagreb (7-min walk).
  • Yes, there's a casino.
  • Onsite recreation at The Westin Zagreb includes aerobics and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Westin Zagreb also has a casino and a Turkish bath.
8.8.Fabulous.
  • 10.0.Exceptional

    Nice hotel in a great location.

    The Westin Zagreb is conveniently located and well appointed. The hotel staff made all the difference! They were fantastic and friendly. The bed and bedding was incredibly comfortable. There are rental car companies located in the hotel, which was an added convenience. I will stay here again if visiting Zagreb.

    Mike, 1 night trip, Sep 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I will stay here again

    This is my 2nd time visiting Zagreb and this hotel is brilliant, friendly & helpful staff throughout the whole hotel. I cannot ask for more. Location of this hotel is excellent also.

    Sin, 4 night trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice staff, housekeeping was so attentive and check in-out was quick. We highly recommend.

    Christine, 5 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was perfect!

    2 night trip, Jul 21, 2021

    Verified Ebookers guest review

  • 8.0.Very good

    Great staff who were helpful in booking a Taxi to the airport. Location is on the outskirts of the main area which required a 20-30 minute walk. Water pressure was a bit weak. Overall nice hotel.

    1 night trip, Jul 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and wonderful views of the city! Staff was very friendly and helpful. Nice recently renovated room.

    1 night family trip, Jul 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent city view.

    1 night family trip, Jul 16, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Rip off deal! The hotel has 15 floors. 2 are renovated rest are in a terrible shape. Dirty carpets, furniture back in Tito´s time. Of course, they are showing online only the fancy pics. After massive complaining, I received a renovated room but with 2 separate beds. Everything should be renovated soon. Not enough parking lots available ,but they charge a parking fee.

    1 night romance trip, Jul 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice big hotel, about 10 minutes walk to city center, good price for nice hotel.

    1 night trip with friends, Jul 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    Great Location, Friendly Staff, Mediocre Building

    Clearly in need of TLC. Carpets are loose, some large holes in them, door to bathroom needed to be lifted in order to latch shut. People working there in customer facing roles are very nice, helpful and kind. COVID pandemic clearly hurt the business and hence routine care of the facilities. Location is excellent, and as tallest building in area easy to spot from all over old town Zagreb.

    Dirk, 2 night trip, Jul 15, 2021

    Verified Hotels.com guest review

See all 245 reviews