2/10 Poor
January 1, 2022
Place to avoid
The property is NOT what presented in the app. There was no daily housekeeping, no buffet breakfast and conditions were poor.
1. Housekeeping was every other day and not on bank holidays hence during our 7 days stay over Christmas we got house keeping only twice. And I had to ask for toilet paper replacement and shower gel otherwise we never get them.
2. Breakfast consist in a voucher for the local bar for a coffe and a cornetto nothing more nothing different. My daughter had to pay for a juice.
3. Condition were really poor. Humidity spot everywhere on the walls, mold on the window, no toilet cover and holes on the bad sheets.
4 when I complain the answer was always the same, something happens and nothing changed
Massimiliano
Massimiliano, 7-night family trip
Verified Hotels.com guest review