57 Heerengracht Street, Cape Town, Western Cape, 8001
What's nearby
Cape Town International Convention Centre - 3 min walk
Long Street - 6 min walk
Two Oceans Aquarium - 2 min drive
Cape Town Cruise Terminal - 3 min drive
Cape Town Stadium - 3 min drive
Getting around
Cape Town Intl. Airport (CPT) - 19 min drive
Cape Town Station - 9 min walk
Cape Town Bellville Station - 27 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Yu - 1 min walk
Westin Executive Club - 5 min walk
Mrkt - 1 min walk
The Granite Lounge - 1 min walk
Vida E Caffè - 6 min walk
About this property
The Onyx Apartment Hotel by NEWMARK
The Onyx Apartment Hotel by NEWMARK puts you in a great location, within just a 10-minute walk of Cape Town International Convention Centre and Long Street. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights, and apartments offer conveniences like refrigerators and microwaves. Fellow travelers say good things about the helpful staff and location.
Languages
English
At a glance
Property size
112 apartments
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle within 18 kilometers*
Property amenities
Pool/Spa
Outdoor pool
Spa services
Internet
Free WiFi
Parking and transportation
Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge) up to 18 kilometers
Car recommended
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Freezer
Cookware/dishes/utensils
Dining
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 240 per person
1 restaurant
1 bar
Bathrooms
Bathtub or shower
Towels provided
Free toiletries
Entertainment
Flat-screen TV with satellite service
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Services and conveniences
Daily housekeeping
Safe
Iron/ironing board
24-hour front desk
Free bottled water
Location highlights
Near the bay
Things to do
24-hour fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
112 rooms
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately ZAR 240 per person
Airport shuttle service is offered for an extra charge of ZAR 825 per vehicle (one-way, maximum occupancy 3)
Area shuttle service is offered for an extra charge
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Onyx Aparthotel Cape Town
Onyx Cape Town
The Onyx Apartment Hotel
The Onyx By Newmark Cape Town
The Onyx Apartment Hotel by NEWMARK Cape Town
The Onyx Apartment Hotel by NEWMARK Aparthotel
The Onyx Apartment Hotel by NEWMARK Aparthotel Cape Town
Frequently asked questions
Does The Onyx Apartment Hotel by NEWMARK offer free cancellation for a full refund?
Yes, The Onyx Apartment Hotel by NEWMARK does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Onyx Apartment Hotel by NEWMARK?
Yes, there's an outdoor pool.
Are pets allowed at The Onyx Apartment Hotel by NEWMARK?
Sorry, pets aren't allowed.
Is parking offered on site at The Onyx Apartment Hotel by NEWMARK?
Yes, there's free self parking.
Is airport shuttle service offered by The Onyx Apartment Hotel by NEWMARK?
Yes, an airport shuttle is available. The charge is ZAR 825 per vehicle one-way.
What are the check-in and check-out times at The Onyx Apartment Hotel by NEWMARK?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at The Onyx Apartment Hotel by NEWMARK and nearby?
The Onyx Apartment Hotel by NEWMARK has an outdoor pool and a 24-hour fitness center, as well as spa services.
Are there restaurants at or near The Onyx Apartment Hotel by NEWMARK?
Yes, there's an onsite restaurant.
Does The Onyx Apartment Hotel by NEWMARK have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
What's the area around The Onyx Apartment Hotel by NEWMARK like?
The Onyx Apartment Hotel by NEWMARK is a short 9-minute walk from Cape Town Station and 3 minutes' walk from Cape Town International Convention Centre. Travelers say this aparthotel is in a good location.
The Onyx Apartment Hotel by NEWMARK Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
January 27, 2025
Comfortable and classy.
Loved this hotel.
Room was huge and comfortable. Great restaurants.
Stephanie
Stephanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 27, 2025
Great stay and friendly staff.
Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice.
Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both.
Would def recommend and stay here again.
Stephanie
Stephanie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 17, 2025
Great staff! Great location!
Staff were great! Hotel location was great!
There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it.
The 1-bedroom deluxe (with Balcony) was spacious.
The included breakfast option was good as well, but the Hotel's best asset is their staff.
Sheriff
Sheriff, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 14, 2025
Great Stay!
Friendly and courteous hotel staff. Any concerns that came up were addressed promptly and effectively.
Krishna
Krishna, 5-night business trip
Verified Hotels.com guest review
8/10 Very Good
December 30, 2024
David
David, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
December 14, 2024
Roy
Roy, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
December 11, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 8, 2024
great place
what an amazing deal the price for this apartment type room was the same for 5 nights as it would be for one of the fancy hotels in town for 2 nights When i arrived they had a complementary bottle of wine The maid did my dishes every day and left me coffee every day Sure not a huge pool or gym as you would find in the big hotels but good enough Food at both restaurants was superb also So convinent right across the street from the convention center and the hop on hop off stop
laurie
laurie, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 20, 2024
7night stay at the Onyx Hotel
The staff are very courteous, friendly and helpful. Will go back again.
Teju
Teju, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 6, 2024
Really great place. Perfect location if you are going to the CTICC
Breakfast was very good. Better than standard hotel buffets.
Louis
Louis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
Nice overnight stay
It was a nice stay for an overnight accommodations. Although, we wanted to extend our stay and eat at the delicious hotel restaurants again. Only downside was the fact that the cable/satellite services wasn't working on any of the TV's. Front desk did send someone for the evening but he only got 1 televison working and we ended up having the same issue in the morning. But the room and views were exactly what I requested. I truly wanted to stay longer and enjoy the space.
Ashley
Ashley, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
October 25, 2024
The AC did not work and co my room was always hot.
The staff were minimally helpful
Kathleen
Kathleen, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
October 24, 2024
Steps away from CTICC
Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions
Fiona
Fiona, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 22, 2024
Clean, modern and great service! Food is also fresh and excellent
Jihana
Jihana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 9, 2024
It was very modern and well spacious. Also I loved the view!!!
shaun
shaun, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
October 7, 2024
Staff all very friendly and helpful, our room/apartment was well equipped for preparing snacks, meals if required.
It was cleaned daily, regular fresh linen. Walking distance to the city, shops restaurants, lovely cafe and Asian cuisine attached .
Transport for excursions picked us up from the door and bus stop for city sightseeing was on our doorstep, very comfortable stay thank you
Mark
Mark, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 7, 2024
Perfect location to city centre and tourist sites as well as easy distance from waterfront. Staff are totally amazing, friendly and nothing is too much trouble. Very accommodating and helpful. Definitely recommend this hotel and look forward to staying here next time I am in Cape Town. Thank you to all the staff.
Barbara
Barbara, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
September 30, 2024
Easy walking distance to the harbour and safe. Staff were amazing, very helpful and friendly.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 26, 2024
Excellent property! No full length mirror though.
Deidre Georgette Jesusa
Deidre Georgette Jesusa, 6-night trip
Verified Expedia guest review
10/10 Exceptional
September 24, 2024
Gail
Gail, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
September 13, 2024
A very comfortable stay, central location and easy to get Ubers, all staff are extremely nice and very helpful.
Charles
Charles, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
September 10, 2024
This place was wonderful‼️ From the staff to the condition of the rooms, everything was top notch. My sister and I will DEFINITELY be back❣️
TIFFANY
TIFFANY, 5-night family trip
Verified Expedia guest review
8/10 Very Good
August 31, 2024
We had an enjoyable stay at Onyx. We are returning customers. The staff were friendly, the apartments are clean, with good convenient access to key locations (via Uber). Given the weather conditions on my travel, I was hoping to change one of my bookings around 5 days before my stay, but having discussed with the hotel unfortunately the hotel was inflexible with the policy so I had to pay for one extra night which I didn't stay (appreciate that the cancellation policy was 7 days before).
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
August 23, 2024
Maxine
Maxine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 23, 2024
This is our 5th time staying at the Onyx, and each stay has been consistently excellent. The staff are accommodating, the room is perfectly clean and spacious and the location could not be ore central. We can't wait for our 6th stay! A special thank you to Simon and Ashton.