Niseko Mountain Resort Grand Hirafu - 46 min drive
Getting around
New Chitose Intl. Airport (CTS) - 104 min drive
Toya Station - 26 min drive
Ōkishi Station - 34 min drive
Koboro Station - 34 min drive
Restaurants
サイロ展望台 - 7 min drive
レークヒル ファーム - 10 min drive
わかさいも本舗 洞爺湖本店 (Wakassaimo) - 13 min drive
とうや・水の駅 - 14 min walk
風の音 - 13 min drive
About this property
WE Hotel Toya
WE Hotel Toya offers a great location, putting you within just a 10-minute walk of Lake Toya. Guests indulge in massages, then grab a bite to eat at the restaurant.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
55 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free self-serve breakfast each morning 7:00 AM–10:00 AM
2 bars/lounges
Restaurant
What to do
Skiing nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Traditional architecture
Accessibility
Elevator
Wheelchair accessible
Room amenities
Be entertained
29-inch LCD TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Down comforter
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Private spa tub
Freshen up
Deep soaking bathtub
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Housekeeping (once per stay)
In-room safe
Fees & policies
Renovations and closures
The property is closed in February.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako
Frequently asked questions
Is WE Hotel Toya currently open?
The property is closed in February.
Does WE Hotel Toya offer free cancellation for a full refund?
Yes, WE Hotel Toya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at WE Hotel Toya?
Sorry, pets aren't allowed.
Is parking offered on site at WE Hotel Toya?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at WE Hotel Toya?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at WE Hotel Toya and nearby?
Have fun with nearby winter activities like skiing. WE Hotel Toya also has 2 bars.
Are there restaurants at or near WE Hotel Toya?
Yes, there's an onsite restaurant.
Does WE Hotel Toya have rooms with private spa tubs?
Yes, each room has a private spa tub and a deep soaking bathtub.
What's the area around WE Hotel Toya like?
WE Hotel Toya is a short 8-minute walk from Lake Toya and 16 minutes' walk from Shikotsu-Toya National Park.
WE Hotel Toya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
December 15, 2024
muhannad
muhannad, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 23, 2024
Great services!
I didn’t know the hotel provides shuttle services.
chiufang
chiufang, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 31, 2024
Stayed in the hotel for 2 nights (2 rooms) in July.
Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking)
Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Tan Hwee
Tan Hwee, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
August 9, 2024
Nice view
Natural
Natural, 2-night trip
Verified Expedia guest review
10/10 Exceptional
August 4, 2024
Mengjie
Mengjie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 17, 2024
Braden
Braden, 1-night trip
Verified Expedia guest review
8/10 Very Good
October 28, 2023
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions.
Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Teng Hui Melissa
Verified Expedia guest review
8/10 Very Good
October 16, 2023
CY
CY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 5, 2023
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
John
John, 2-night trip
Verified Expedia guest review
8/10 Very Good
August 12, 2023
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Rex
Rex, 1-night family trip
Verified Expedia guest review
8/10 Very Good
August 1, 2023
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Shao Wu Ray
Shao Wu Ray, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 19, 2023
Absolutely loved our stay here. My favorite hotel during our stay in Japan
Angelica
Verified Expedia guest review
10/10 Exceptional
June 18, 2023
We had been at Toya many times, staying at various properties, including the famous Windsor. This time round, we decied to try this modern property instead of Lake Sumida. This is indeed a nice property but probably more suited for young couples rather than for family with young kids. However we still had a great time, as they do factor in children and provided small yukata as well.
Keng Hoe
Verified Expedia guest review
10/10 Exceptional
June 10, 2023
Dora
Dora, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 24, 2023
Good size for triple bedder. Nice and quiet.
Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering.
Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
Hee Lee
Hee Lee, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
January 2, 2023
Cozy place
Kok
Kok, 1-night family trip
Verified Expedia guest review
8/10 Very Good
December 15, 2022
WAN ZHEN
WAN ZHEN, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 9, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
March 6, 2020
Super nice hotel. With a good view
Verified traveler
1-night family trip
Verified Hotels.com guest review
4/10 Fair
February 27, 2020
The deco is great, given it was designed by a famous architect. Other than the deco, there is nothing. Location is terrible as you need the shuttle bus for going to the Toya Onsen Street and Toya Station. You also often have to wait for others who are always late. Food is a disaster. Breakfast is served with cold meat, old bread, overcooked rice and lack of variety. The exact same food repeats every morning. Dinner is so awful that it receives huge complaints on Google Maps reviews. Staff mostly are Chinese and fail to upkeep the services that the deco deserves. What a shame.
N
N, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
February 18, 2020
Amazing
Amazing hotel. Nice view . Great service and food
terrence
terrence, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
February 16, 2020
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
February 10, 2020
Can't wait for the next time
The views were phenomenal and absolutely worth the price. Their staff were so considerate, helpful and went out of their way to make our stay comfortable. A+. We couldn't find the hotel in our rental car's GPS so we just keyed in the telephone number of the convenience store close by.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 20, 2020
pleasant stay & relaxing
The hotel only opened for 1 yr, condition very new! We booked a double room with lake view and outdoor bathtub (tht was amazing overlooking the Toya Lake!!! even tho its just hot water not actual spring water, but downstairs provide public bath tht is proper onsen)
Not a crowded hotel at all since its not so near to town, which was what made it so relaxing~ but one thing was the shuttle bus is not so frequent.. so when we had nothing to do on the onsen street in town, we had to take taxi which costs us ard 3500 yen to get to the hotel... otherwise we had to wait another 1.5 hr with nothing to do since all shops are closed...tht was very expensive! more shuttle bus or allow pick up service would make the trip so much better n convenient!