When you stay at Smile Hotel Premium Osaka Higashi Shinsaibashi, you'll be in a great location, within just a 10-minute walk of Dotonbori and Kuromon Ichiba Market. Also, Kyocera Dome Osaka and Orix Theater are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is just a short walk: Nagahoribashi Station is 5 minutes and Nippombashi Station is 6 minutes.
Languages
English, Japanese
At a glance
Hotel size
216 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (JPY 2500 per night)
Onsite parking limited
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Electric kettle
Slippers
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1600 for adults and JPY 1600 for children
Parking
Self parking costs JPY 2500 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka
Frequently asked questions
Does Smile Hotel Premium Osaka Higashi Shinsaibashi offer free cancellation for a full refund?
Yes, Smile Hotel Premium Osaka Higashi Shinsaibashi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smile Hotel Premium Osaka Higashi Shinsaibashi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Smile Hotel Premium Osaka Higashi Shinsaibashi?
Yes. Self parking costs JPY 2500 per night. Parking spots may be limited.
What are the check-in and check-out times at Smile Hotel Premium Osaka Higashi Shinsaibashi?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Smile Hotel Premium Osaka Higashi Shinsaibashi?
Yes, there's an onsite restaurant.
What's the area around Smile Hotel Premium Osaka Higashi Shinsaibashi like?
Smile Hotel Premium Osaka Higashi Shinsaibashi is a short 5-minute walk from Nagahoribashi Station and 4 minutes' walk from Dotonbori. Travelers say this hotel is in a good location.
Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
December 2, 2024
Suet Ling
Suet Ling, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 25, 2024
Ann King Fong
Ann King Fong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 16, 2024
A solid value hotel. Clean, everything works. Small room as expected but well maintained. Nice people at reception.
Great Breakfast
Amir
Amir, 2-night trip
Verified Hotels.com guest review
6/10 Good
September 23, 2024
Too small for one bed room
Verified traveler
11-night trip
Verified Hotels.com guest review
8/10 Very Good
August 12, 2024
The room is pretty small.
Yanhe
Yanhe, 1-night trip
Verified Expedia guest review
4/10 Fair
June 6, 2024
WIFI is unreliable and slow. If you are on business or need a stable internet connection I would suggest another hotel.
Geoffrey
Geoffrey, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
June 4, 2024
사진에서는 작아 보여서 걱정했는데 가보니 생각보다 넓어서 놀랐고 화장실도 깨끗하고 좋았어요! 도톤보리 거리에서도 도보 5분 정도고 글리코상까지는 7-10분이었던 거 같아요! 숙소 바로 옆에 패밀리 마트 있고 건너편에 로손 편의점 있어서 그것 또한 너무 좋았어요. 지하철역 몇 개가 너무 멀지 않게 있어서 편하게 이용했어요. 너무 편안하게 좋게 이용해서 추천드립니다~!!
Erica
Erica, 3-night family trip
Verified Expedia guest review
8/10 Very Good
May 23, 2024
Good hotell
Victor
Victor, 3-night trip
Verified Expedia guest review
8/10 Very Good
May 20, 2024
Close to Dontonburi and kuromon market
Cindy
Cindy, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2024
Ricardo
Ricardo, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
April 20, 2024
Ok
Yan Kwong
Yan Kwong, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
April 16, 2024
-
Siwapon
Siwapon, 3-night trip
Verified Expedia guest review
8/10 Very Good
April 1, 2024
.
Ricardo Antonio
Ricardo Antonio, 2-night romance trip
Verified Expedia guest review
6/10 Good
March 31, 2024
Cleaning the room every 3 days only....
Honorio
Honorio, 5-night family trip
Verified Expedia guest review
8/10 Very Good
February 16, 2024
Reasonable price
Stayed for 3 nights. No room service or house keeping but had clean towels and toilet. Reasonable for the budget price.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
February 4, 2024
Glenda
Glenda, 2-night trip
Verified Expedia guest review
8/10 Very Good
January 8, 2024
Stayed in a triple room (2 adults and 1 child) in Jan 2024 and it was a reasonable size for Japan accommodation. With 3 large suitcases it was a bit of a tight squeeze but doable with minimal movement around the room. Clean and tidy and liked how they provided a night shirt for sleeping in. Used the laundry twice and the dryers don't dry clothes properly, after 1 hour in the dryer the clothes are still quite damp and require line drying for the day to get them dry. Staff are friendly but they don't help make/change restaurant reservations which can be difficult for a traveller where lots of restaurants don't have online reservations. About a 10 minute walk to the busy area of Dotonbori with Family Mart and 7-eleven next door.
Shih Shih
Shih Shih, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
January 5, 2024
MARCELA
MARCELA, 2-night family trip
Verified Expedia guest review
6/10 Good
January 3, 2024
The room was spacious, clean and close to dotonbori.
We stayed there for 2 nights and my overall rating is 3/5 which is impacted by the following:
* it was not as close to a train station; it’s particularly hard if you have a luggage/carry on.
* there was a no-room-cleaning-get-bottle-water policy that we opted for, but they did not give us water for all of the nights staying there
* there was no sanitary bag in the bathroom that I could use; even though I called and asked for one, they did not understand what I was talking about.
* the shower ran out of hot water fairly quickly, so me and my partner could not shower back to back.
* they did not refresh tea/coffee in our room but provided it when we called them.
* the neighborhood was not clean and there was a smell of sewage
ladan
ladan, 2-night romance trip
Verified Expedia guest review
6/10 Good
December 27, 2023
Upon check in i was asked to pay an additional 1000 yen per day for the duration of our stay for our daughter because they consider everyone as adults, no more child booking. Even Expedia allowed to book it with a child.
The hotel cannot hel you book for a shuttle or taxi.servce if you need to go to the airport or anywhere. Because they said they don't do it. Staff speak so little English. Cannot help much if you are a first time traveller. Still quite far from the train stations.
Won't recommend for a family with kids.
Antonio
Antonio, 4-night trip
Verified Expedia guest review
10/10 Exceptional
December 10, 2023
Great location, amazing nightlife, convenient, overall a great stay
Mauricio
Mauricio, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
December 8, 2023
Convenient location, staff friendly
TAM
TAM, 2-night trip with friends
Verified Expedia guest review
6/10 Good
November 27, 2023
far from train station
Ang
Ang, 3-night family trip
Verified Expedia guest review
6/10 Good
November 26, 2023
Our stay at Smile Hotel Premium was not our favourite.
Pros
- location
Cons
- loud rooms, you could hear everything going on outside
- bathroom very basic and small, it seemed quite dated
- staff weren't the friendliest. there were often times they would speak Japanese to each other and giggle and look at us which is unacceptable
Emilia
Verified Expedia guest review
10/10 Exceptional
November 24, 2023
Close to shops, family mart, seven eleven and most especially just walking distance to Dotonbori and the Subway Station.
I would highly recommend for its convenience