Hotel room and facilities were very good. Food, especially breakfast, very good, and the restaurant and cleaning staff, fantastic.
Reception staff were a nightmare. They asked for a deposit and did not accept Turkish Lira (their national currency), so a deposit was made via credit card. Then they woke us up at 8 or 9 pm on the second or third night by knocking on the door and slipping a letter under the door stating there was insufficient funds on the credit card (which was false). We went to reception and paid another deposit in cash (Euros), which they converted to Lira on a receipt at a bad rate. Ironic that they didnt accept Lira to begin with. Upon check out, the receptionist (Sevde?), took a very long time to tell us the final bill. When we asked why we were disturbed at night, she became defensive, even aggressive to a degree. Never again!