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Four Points by Sheraton Surabaya, Tunjungan Plaza

4.0 star property
Central hotel with outdoor pool, connected to the convention center, near Tunjungan Plaza

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Photo gallery for Four Points by Sheraton Surabaya, Tunjungan Plaza

Outdoor pool, pool umbrellas, sun loungers - Four Points by Sheraton Surabaya, Tunjungan Plaza (Surabaya)
Hallway - Four Points by Sheraton Surabaya, Tunjungan Plaza (Surabaya)
Daily buffet breakfast (IDR 250000 per person) - Four Points by Sheraton Surabaya, Tunjungan Plaza (Surabaya)
Reception - Four Points by Sheraton Surabaya, Tunjungan Plaza (Surabaya)
BBQ/picnic area - Four Points by Sheraton Surabaya, Tunjungan Plaza (Surabaya)
In the heart of Kedungdoro, Four Points by Sheraton Surabaya, Tunjungan Plaza invites you to experience upscale comfort. Unwind at the on-site coffee shop or enjoy a stroll in the garden after a day of shopping at Tunjungan Plaza. With an outdoor pool and nearby indoor pool access, this hotel has something for everyone.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Gym
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 8 meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is P4,472
P5,411 total
includes taxes & fees
Dec 20 - Dec 21

Why we love this property

Culinary choices galore
International cuisine awaits at the restaurant, while the cafe serves lighter fare. The bar beckons after hours. Vegan options dot the buffet breakfast.
Cozy sleep suite
Fine linens and hypo-allergenic bedding create a dreamy slumber space. Blackout drapes ensure darkness while 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 1 Double Bed

Similar properties

Restaurant
Platinum Hotel Tunjungan Surabaya
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 20 reviews
The price is P2,616
P3,165 total
includes taxes & fees
Jan 12 - Jan 13, 2026
Platinum Hotel Tunjungan Surabaya
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About the neighborhood

Map
Jl Embong Malang 25 - 31, Tunjungan Plaza, Surabaya, East Java, 60261

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 km
  • BG Junction - 12 min walk - 1.0 km
  • Surabaya Plaza Shopping Mall - 15 min walk - 1.3 km
  • Grand City Surabaya - 17 min walk - 1.4 km
  • Submarine Monument - 18 min walk - 1.5 km

Getting around

  • Surabaya (SUB-Juanda) - 40 min drive
  • Tandes Station - 21 min drive
  • Surabaya Pasar Turi Station - 25 min walk
  • Surabaya Gubeng Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Swimming Pool - Four Points - ‬1 min walk
  • ‪Toby’s Estate - ‬1 min walk
  • ‪Thai Street Restaurant - ‬2 min walk
  • ‪Sushi Tei - ‬1 min walk
  • ‪Genki Sushi - ‬4 min walk

About this property

Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza offers a fantastic location, putting you just steps from Tunjungan Plaza. Guests can take a dip in the outdoor pool or grab a bite to eat at Le Petit Cafe, which serves light fare. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center.

At a glance

DONE

Hotel size

    • 293 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 17
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (IDR 50000 per stay)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping
  • Access to nearby indoor pool

Working away

  • Business center
  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held showerheads
  • Low-height bed
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 43-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Le Petit Cafe - This café serves light fare only.
Lime Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Botanique Lounge - Overlooking the pool, this lobby lounge serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle service is offered for an extra charge of IDR 490000 per person (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 665500.0 per night

Parking

  • Valet parking costs IDR 50000 per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points Sheraton Surabaya Hotel
Four Points Sheraton Surabaya
Four Points By Sheraton Surabaya Java
Four Points by Sheraton Surabaya
Four Points by Sheraton Surabaya Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel
Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya
Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel Surabaya

Frequently asked questions

Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer free cancellation for a full refund?

Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Yes, there's free self parking.

Is airport shuttle service offered by Four Points by Sheraton Surabaya, Tunjungan Plaza?

Yes, an airport shuttle is available. The charge is IDR 490000 per person one-way.

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Four Points by Sheraton Surabaya, Tunjungan Plaza and nearby?

Four Points by Sheraton Surabaya, Tunjungan Plaza has an outdoor pool and a 24-hour fitness center, as well as a garden and access to a nearby indoor pool.

Are there restaurants at or near Four Points by Sheraton Surabaya, Tunjungan Plaza?

Yes, Le Petit Cafe offers international cuisine and pool views.

What's the area around Four Points by Sheraton Surabaya, Tunjungan Plaza like?

Four Points by Sheraton Surabaya, Tunjungan Plaza is in Surabaya Center, a short 1-minute walk from Tunjungan Plaza and 16 minutes' walk from Surabaya Plaza Shopping Mall.

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