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Hotel de Castro

3.5 star property
Castro hotel with spa and indoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel de Castro

View from room
Interior entrance
Interior
Interior
Spa

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is P4,556
P4,556 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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Free breakfast
Free parking
Free WiFi
Restaurant
The price is P4,077
P4,077 total
includes taxes & fees
Dec 28 - Dec 29
Hotel Esmeralda
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About the neighborhood

Map
Chacabuco 202, Castro, de Los Lagos, 5700271

What's nearby

  • Lillo Handicraft and Market Fair - 4 min walk - 0.4 km
  • Church of San Francisco - 4 min walk - 0.4 km
  • Costanera Castro - 6 min walk - 0.6 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • MAM Chiloé - 3 min drive - 2.8 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Descarriada - ‬3 min walk
  • ‪Café la Brújula del Cuerpo - ‬5 min walk
  • ‪Restaurant Travesía Chiloé - ‬2 min walk
  • ‪Restaurant Stop Inn - ‬7 min walk
  • ‪Restaurant Palafito - ‬5 min walk

About this property

Hotel de Castro

Enjoy your visit to Castro with a stay at Hotel de Castro. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a fitness center are other features.

Languages

English, French, Spanish

At a glance

Hotel size

  • 49 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Accessible airport shuttle
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Spa tub

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hosteria De Castro Hotel Spa
Hosteria De Castro Spa
Hosteria De Hotel Castro
Hotel de Castro Hotel
Hotel de Castro Castro
Hotel de Castro Hotel Castro

Frequently asked questions

Does Hotel de Castro offer free cancellation for a full refund?
Yes, Hotel de Castro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel de Castro?
Yes, there's an indoor pool.
Are pets allowed at Hotel de Castro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel de Castro?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel de Castro?
Yes, an airport shuttle is available. The charge is CLP 20000 per vehicle one-way.
What are the check-in and check-out times at Hotel de Castro?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel de Castro and nearby?
Hotel de Castro has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Hotel de Castro?
Yes, there's an onsite restaurant.
What's the area around Hotel de Castro like?
Hotel de Castro is a short 4-minute walk from Church of San Francisco and 9 minutes' walk from Plaza de Armas.

Hotel de Castro Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Toshihito, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel with a great breakfast (and views!).
Gregory, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Deborah, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raúl Pablo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Margaret, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Margaret, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 1-night trip
Verified Expedia guest review

8/10 Very Good

Helpful staff, really nice area and not too far from metro.
kerri, 2-night trip
Verified Expedia guest review

8/10 Very Good

If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mario, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Agner, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

claire, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Janice, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

The room was beautiful and very spacious. Great view!
Gladys, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pablo, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go!
Giuliana, 4-night family trip
Verified Expedia guest review

2/10 Poor

Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning.
Verified Expedia guest review

6/10 Good

Eva, 4-night trip
Verified Expedia guest review

6/10 Good

Check-in staff was poorly trained and rude
Verified Expedia guest review

10/10 Exceptional

Agner, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Verified Expedia guest review

10/10 Exceptional

Great hotel. Good location. Good restaurant. Clean and spacious room. Only downside is ambience music it seems their only playlist is lounge version of lld rockhits.
Agner, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

There was fungus in the bathroom, in the shower and walls. Restaurant menu has a wide variety of food and drinks, service at the restaurant very nice, perfect. We had an issue but there was responsibility of the front desk, they did not take the guarantee of my stay and gave me the room key anyway. The person who was on night shift call us at 00.30am yelling at the phone to inform us the inconvenient they have and hang up meanwhile he was speaking on the phone. Front Desk knew that we leave next day at 06.00am, we notice that at our check-in twice. Next day I paid directly and the person (old man) was not able to empathize nor apologize. That manner made our stay difficult to enjoy and none of us feel welcome, safe and confortable.
FRANCISCA, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Hotel Castro
Nice place to stay, excellent view, good restaurant, clean and comfortable rooms
Agner, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is well located (close to the catedral and town centre) and has comfortable, spacious bedrooms. There is a lovely view out over the water from the bedrooms and dining area.
7-night romance trip
Verified Expedia guest review