Located in the heart of downtown Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers a warm welcome with free breakfast and an arcade/game room. Unwind by the indoor pool or connect to WiFi for some work. Guests have praised the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
24/7 front desk
Laundry facilities
Non-smoking
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
Business center
Meeting rooms
Area shuttle
Theme park shuttle
24-hour front desk
Arcade/game room
Computer station
Front-desk safe
Snack bar/deli
ATM/banking services
Feel at home (6)
Free cribs/infant beds
Microwave
Separate bedroom
Separate sitting area
Daily housekeeping
Laundry facilities
The current price is P3,423
P3,423
P4,730 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Standard Room
Standard Room
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Microwave
Sleeps 2
1 Twin Bed
View all photos for Standard Room, 1 King Bed (LEISURE)
Standard Room, 1 King Bed (LEISURE)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)
Standard Room, 1 King Bed, Accessible (Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Communication)
Suite, 1 King Bed, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)
Standard Room, 2 Queen Beds, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds
Suite, 2 Queen Beds
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Sleeps 6
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible (Communication)
Standard Room, 1 King Bed, Accessible (Communication)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)
Suite, 1 King Bed, Accessible (Accessible Tub)
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)
Suite, 1 King Bed, Accessible (Roll-In Shower)
Sleeps 4
1 King Bed
View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)
Holiday Inn Express Gatlinburg Downtown by IHG puts you in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can take a dip in the indoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travelers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
113 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking includes off-street options
Offsite
Area shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Snack bar/deli
What to do
Skiing nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Television in common areas
An indoor pool
Arcade/game room
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 15 per accommodation, per night
Optional extras
Area shuttle and theme park shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg
Frequently asked questions
Does Holiday Inn Express Gatlinburg Downtown by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Gatlinburg Downtown by IHG?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown by IHG?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown by IHG and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
What's the area around Holiday Inn Express Gatlinburg Downtown by IHG like?
Holiday Inn Express Gatlinburg Downtown by IHG is a short 14-minute walk from Great Smoky Mountains National Park and 14 minutes' walk from Ripley's Aquarium of the Smokies. Travelers love the hotel's prime location.
Holiday Inn Express Gatlinburg Downtown by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
January 29, 2025
Excelent services
Verified traveler
6-night trip
10/10 Exceptional
January 1, 2025
Everything was wonderful, the water park kept the kids busy. Only downfall is there was no hot water in our room at night on the fourth floor or our families room in the third.
Megan
Megan, 5-night trip
10/10 Exceptional
January 6, 2025
Worth it. Would stay again
Great stay. Clean. Comfortable. Quiet. Awesome location. Easy walk to downtown. Wonderful breakfast. Only complaint had a ground unit facing parking lot , but amazingly it was still quiet !!! Would stay again.
Dianna
Dianna, 3-night trip
8/10 Very good
February 3, 2025
The pool was unexpectedly closed. Bathroom sink was slow to drain and the shower head was not the best. No pressure at all. Other than that it was great!! Breakfast was great also!!
Connie
Connie, 4-night trip
8/10 Very good
October 18, 2024
I had a lovely stay at this hotel.
Alice
Alice, 2-night trip
8/10 Very good
November 13, 2024
It was conveniently located and well maintained.
Melissa
Melissa, 1-night trip
10/10 Exceptional
December 6, 2024
All of the hotel staff we encountered or interacted with throughout our visit was super friendly and helpful. The entire facility was clean daily and the indoor pool and water slides was a definite hit with our kids. 10 out of 10 will stay here again.
James
James, 4-night trip
8/10 Very good
January 15, 2025
Would stay again
Hotel was clean. Housekeeping people were kind. Front desk not so much. Was loud at night. Hard to sleep. Breakfast buffet was great. Get there early. Indoor pool was worth staying. Huge hit w kiddos.
Cheyene
Cheyene, 3-night trip
10/10 Exceptional
December 22, 2024
10/10
Great stay! Our kids loved the mini waterpark & pool. Room was very clean & every employee we saw from maintenance to front desk greeted us and wished us a Merry Christmas. Breakfast was a step above the “free breakfast” norm & there was an actual keurig in room as well. Will stay here again!
Jeremy
Jeremy, 3-night trip
8/10 Very good
November 29, 2024
Stay
We've stayed here for several years - love the location. Breakfast the first couple days this trip was a little to be desired but it did improve.
Ginger
Ginger, 6-night trip
6/10 Good
February 3, 2025
Check in is at 4. We got there mid-afternoon and the person on the desk was pretty blunt and said check in is at 4, you’ll have to come back. Most places will be a little more diplomatic. He did give us our parking pass early which was appreciated.
Verified traveler
1-night trip
10/10 Exceptional
November 6, 2024
Had nice time
Dharmaraj
Dharmaraj, 2-night trip
10/10 Exceptional
November 16, 2024
The staff were friendly. The location was walkable to downtown Gatlinburg. The rooms and hotel were quiet. The indoor waterpark was great and the breakfast had a nice selection.
Janice
Janice, 3-night trip
10/10 Exceptional
November 11, 2024
Our 7year old loved the waterpark inside.
Tammy
Tammy, 2-night trip
10/10 Exceptional
October 31, 2024
Perfect location. Clean.
heidi
heidi, 5-night trip
10/10 Exceptional
October 29, 2024
Good option for families
Great hotel option right in the heart of the attractions. Clean, safe hotel. Breakfast was good. The splash hallow was great for entertaining our toddler and baby. Would pay to stay here again.
Klaudia
Klaudia, 2-night trip
10/10 Exceptional
November 3, 2024
Excellent in everyway
Pam
Pam, 1-night trip
10/10 Exceptional
April 17, 2024
Great place to stay!
Michelle
Michelle, 2-night trip
8/10 Very good
August 18, 2024
Nice hotel overall!!
Shaina
Shaina, 5-night trip
10/10 Exceptional
July 15, 2024
GREAT HOTEL!
James
James, 3-night trip
10/10 Exceptional
October 1, 2024
The room is huge and very clean. Bed is very confortable. Very close and short walk to the Parkway. Rate is great for the location and nice room!
Mary
Mary, 1-night trip
10/10 Exceptional
July 13, 2024
Great location
Mayra
Mayra, 3-night trip
10/10 Exceptional
September 3, 2024
We stay here each time we visit Gatlinburg. We love the indoor waterpark for the kids and the ability to walk to the National Park or downtown, avoiding the parking disasters.
Zachary L
Zachary L, 3-night trip
8/10 Very good
December 16, 2024
Location is the biggest perk.
The location of this hotel is great and it is less than a 5 minute walk to the strip. The downside to this property is the overpowering scent in the lobby, it is almost intolerable if you have allergies or are sensitive to fragrance. The beds are comfortable but there is a mountain of dust behind them that could desperately needs to be vacuumed. Also it is 2024 and why smart TV's are not standard in all hotels like this is something I will never understand.