2/10 Poor
October 25, 2024
Ew.
This hotel is disgusting. The pull out couch can’t even be slept on. It’s actually worse than a prison mattress. We were offered a spare closet mattress if they could find one to place on top of it. Our room had 0 smoke detectors on the third floor. We booked a one bedroom suite. Third floor with an infant and it had none. When we brought this to the managements attention they said to either deal with it or leave but they “dont do refunds” although it’s a code violation which was confirmed by the local fire chief. The view outside the bedroom resembled the local dump. Employees sitting smoking on break on the “smoke free property”. The woman at the front said she didn’t promise us ocean view, just a view. So be warned, your view may be the hotels personal land fill. The owner could not possibly be any LESS useful. You would likely have a better conversation with one of the many mattresses covered in filth lying by the dumpsters. I would not recommend this hotel to anyone. We have been fighting to MONTHS to get our money back for the 3 night stay we had booked.
Verified traveler
3-night family trip
Verified Hotels.com guest review
