Located near a train station, Dormy Inn Premium Otaru Natural Hot Spring is a great choice for a stay in Otaru. For a bite to eat, guests can check out kitanobannya, which serves breakfast. The helpful staff and location get good marks from fellow travelers. Public transportation is just a quick walk: Otaru Station is steps away.
Languages
English, Japanese
At a glance
Hotel size
245 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 20
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1400 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Ski area nearby
Snowboarding nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Full-service spa
Accessibility
Elevator
Elevator door width (inches): 34
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Partially open bathroom
Rainfall showerhead
Shower only
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Dining
Kitanobannya - This buffet restaurant serves breakfast only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2800 for adults and JPY 1400 for children
Housekeeping is offered for an extra charge
Parking
Self parking costs JPY 1400 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.
Also known as
Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru
Frequently asked questions
Does Dormy Inn Premium Otaru Natural Hot Spring offer free cancellation for a full refund?
Yes, Dormy Inn Premium Otaru Natural Hot Spring does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dormy Inn Premium Otaru Natural Hot Spring?
Sorry, pets aren't allowed.
Is parking offered on site at Dormy Inn Premium Otaru Natural Hot Spring?
Yes. Self parking costs JPY 1400 per night. Parking spots may be limited.
What are the check-in and check-out times at Dormy Inn Premium Otaru Natural Hot Spring?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Dormy Inn Premium Otaru Natural Hot Spring and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for cycling. Dormy Inn Premium Otaru Natural Hot Spring also has a spa.
Are there restaurants at or near Dormy Inn Premium Otaru Natural Hot Spring?
Yes, there's an onsite restaurant, kitanobannya.
What's the area around Dormy Inn Premium Otaru Natural Hot Spring like?
Dormy Inn Premium Otaru Natural Hot Spring is in the heart of Otaru, a short 2-minute walk from Otaru Station and 8 minutes' walk from Sakaimachi Street. Travelers say this hotel is in a good location.
Dormy Inn Premium Otaru Natural Hot Spring Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
December 31, 2024
Great location, but lots of low quality guests
Many of the hotel’s guests are loud groups that’ll chat over others in the public onsen and smoke in supposedly non-smoking rooms (it’s fairly easy to tell since when they do it, the cigarette smell and fume will flood the corridor and get into your room!)
Given the rather large number of rooms in the building, the laundry facilities are a bit too few too (only 3 sets of washer and dryers in each sex’s onsen). The female ones are always fully occupied
The hotel staff were helpful by providing additional air purifiers in our room, though it’s just a shame that the experience was compromised by bad tourists
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 31, 2024
#1 choice in Otaru!!
Well located hotel right in front of the Otaru train station. Service is best in class. Onsen offers variety of choices including outdoors and indoors. 9 to 11 pm offers free ramen and ice cream. In the morning it offers free yogurt drink and welcome snacks. Little things add up to an unforgettable experience. My wife and daughter enjoy the stay very much. Also, it is 3 minute walk from fish market with lots of fresh seafood options. The whole town with many landmarks, museums, shops and restaurants, this is the ultimate #1 first stop in Hokkaido. We highly recomend this hotel for your stay in Otaru.
Sam
Sam, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 23, 2024
Eugene
Eugene, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 25, 2024
Convenient and Efficient
The hotel is so convenient directly across from the train station. Easy check in and helpful staff with some English spoken. The room was efficient with walk in shower, but no frills. The hotel is right on two major streets, but still very quiet. A taxi stand is located right in front of the hotel. The housekeeping staff are the stars of the show and took care of us.
Jay
Jay, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 20, 2024
hueiling
hueiling, 2-night trip
Verified Hotels.com guest review
4/10 Fair
October 12, 2024
Poor guest service
They did not allow us to park our mini van in the lot. At 10pm , we had to look for street parking. Poor guest experience.
Charlene
Charlene, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 9, 2024
Defies expectations
The hotel was clean and comfortable overall. While the building and lobby furnishings felt a bit outdated, and the front desk service could use some improvement. The room was clean and cozy, almost as if I had traveled back in time. What truly made my stay unforgettable was the onsen, the breakfast(kaisen-don), and the complimentary evening snacks(ramen). These three elements were so exceptional that they made up for any shortcomings in other areas.
BYEONG MO
BYEONG MO, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 5, 2024
The hotel was situated in a very convenient location, it is just opposite to the JR Otaru station and the Sankaku market is just next to the station. I have left a book at the hotel and the staff are very kind and efficient in helping to deliver it to my next hotel. I am very grateful to have stayed at this hotel and I will come back for sure!
Lisa
Lisa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 26, 2024
Public bath is an outstanding amenity; great breakfast buffet; lots of little perks (coffee, ice cream, late-night ramen). Five-star value at three-star prices!
Wayne
Wayne, 6-night trip
Verified Expedia guest review
10/10 Exceptional
September 25, 2024
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 3, 2024
Elah Jane
Elah Jane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 21, 2024
Safe and good for staying.
MINGXIANG
MINGXIANG, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
August 12, 2024
.
Peter
Peter, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 8, 2024
sunny wonsun
sunny wonsun, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
July 31, 2024
Stayed for two nights. Staff very professional. Located next to Otaru train station. Hotel offered lots of perks including a delicious bowl of free ramen. I'd stay again.
Alice
Alice, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
July 18, 2024
Chin Wan
Chin Wan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 19, 2024
XIAOXIONG
XIAOXIONG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 15, 2024
SANGIM
SANGIM, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 14, 2024
Great experience. With both indoor and outdoor public bath plus sauna. Free ramen from 9:30pm till 11pm. Free popsicle during the day till late at night. Located just right across the train station and the fish market . Excellent value for the price. Hotel itself is old but is clean and got everything we need.