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Hotel Casa De La Palma

3.5 star property
City-center hotel within walking distance of Puebla Cathedral

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa De La Palma

Interior
Memory foam beds, individually decorated, individually furnished
Memory foam beds, individually decorated, individually furnished
Balcony
Check-in/check-out kiosk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Gym
  • Pet friendly
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Laundry service
  • Meeting room
  • Multilingual staff
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Limited onsite parking
  • Free toiletries
The price is P2,789
P3,319 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Double Room

Memory foam beds, individually decorated, individually furnished

Premium Double Room

Highlights

Balcony
Individually furnished
Individually decorated
HDTV
Memory foam bed
Fan
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Memory foam beds, individually decorated, individually furnished

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
HDTV
Memory foam bed
Fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Balcony

Memory foam beds, individually decorated, individually furnished

Suite, 1 King Bed, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
HDTV
Memory foam bed
3 bedrooms
Fan
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Memory foam beds, individually decorated, individually furnished

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
HDTV
Memory foam bed
2 bedrooms
Private bathroom
Hair dryer
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Quadruple Room

Memory foam beds, individually decorated, individually furnished

Junior Quadruple Room

Highlights

Balcony
Individually furnished
Individually decorated
HDTV
Memory foam bed
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room, Balcony

Memory foam beds, individually decorated, individually furnished

Quadruple Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
HDTV
Memory foam bed
2 bedrooms
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 King Beds

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8.6 out of 10, Excellent, (1036)
The price is P2,977
P3,543 total
includes taxes & fees
Jan 24 - January 25, 2025
NH Puebla Centro Histórico
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About the neighborhood

Map
Calle 3 Oriente No 217 Centro Historico, Puebla, PUE, 72000

What's nearby

  • Los Sapos Bazaar - 2 min walk
  • Zócalo de Puebla - 4 min walk
  • Puebla Cathedral - 7 min walk
  • Puebla Convention Center - 8 min walk
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 27 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪La Casa del Mendrugo - ‬1 min walk
  • ‪Cemitas y Tortas la Poblanita - ‬2 min walk
  • ‪La Berenjena - ‬1 min walk
  • ‪Café & Tocino - ‬4 min walk
  • ‪La Zanahoria - ‬2 min walk

About this property

Hotel Casa De La Palma

Hotel Casa De La Palma offers a great location, putting you within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This historic hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.

Languages

English, Spanish

At a glance

Hotel size

  • 16 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 7:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Pets

  • Pets allowed*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite extended parking (MXN 150 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Offsite parking within 98 ft (MXN 150 per day)

Offsite

  • Area shuttle within 200 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Free use of nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby
  • Skydiving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1715

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Restaurante HCP - Onsite restaurant.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 1 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for MXN 400 per day
  • Rollaway beds are available for MXN 400 per day

Pets

  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Parking

  • Extended parking costs MXN 150 per night
  • Parking is available nearby and costs MXN 150 per day (98 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Casa Palma Puebla
Hotel Casa Palma
Hotel Casa Palma Puebla
Casa De La Palma Hotel Puebla
Hotel Casa De La Palma Hotel
Hotel Casa De La Palma Puebla
Hotel Casa De La Palma Hotel Puebla

Frequently asked questions

Does Hotel Casa De La Palma offer free cancellation for a full refund?
Yes, Hotel Casa De La Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa De La Palma?
Yes, pets are welcome. There's a charge of MXN 300 per pet, per night.
Is parking offered on site at Hotel Casa De La Palma?
Yes. Extended parking costs MXN 150 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Casa De La Palma?
Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 1 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Casa De La Palma and nearby?
Have fun with nearby activities such as skydiving and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours.
What's the area around Hotel Casa De La Palma like?
Hotel Casa De La Palma is in Puebla Historic Center, a short 4-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

Hotel Casa De La Palma Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Diane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent view of historic Puebla. Staff were extremely helpful and went above and beyond for us twice.
Marten, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Karen, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice antique place, love it!
ARELI, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

ARELI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome service
MARIA, 2-night trip
Verified Expedia guest review

2/10 Poor

Rosie, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nodir, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Patricia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is located in a Spanish colonial building that served as a boarding house for newly arrived Spaniards coming to Nueva Espana in the 1700s. Our room had 15' high ceilings and huge windows overlooking the street below. The bathroom was larger than some hotel rooms I've stayed in! While the amenities are very basic (weak wifi, old keys, flat pillows), the experience of staying in such a classic building outweighed any negatives. In addition, the price was very good. Highly recommended for more adventurous travelers who aren't so picky about modern-day conveniences.
Charles, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kathryn, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Valerie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Graciella is a master of the front desk. She will get you where you need to go. Food, sights, history, just ask. Room was always clean, staff is fantastic. Feels like a place you can live forever!
harvey, 5-night trip
Verified Expedia guest review

4/10 Fair

Alejandro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A block away from Cathedral and city center.
Juan, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Rooms and patio are GORGEOUS. Clean and historic. Problems are 1) on a very loud street 2) Beds are way too soft
Barbara, 5-night trip with friends
Verified Expedia guest review

8/10 Very Good

Beautiful, very large, charming rooms. Excellent value. Great location. On the downside it was noisy outside at night (maybe due to time of year) and the room has no AC or fan. There is no elevator so if that is an issue for the traveler, they should be aware. The staff go out of their way to greet and assist the guests.
Gail, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cute, charming old hotel in a great location!
Verified Expedia guest review

10/10 Exceptional

Mary Jane, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Amazing, this hotel is perfect and full of old charm. I think next time i will book for at least 10 days...this hotel helped me fall in love with Puebla and i cant wait to return...i do wish the rooms where all listed on the hotels site so you knew which one you were actually getting so do your homework or call ahead
SCARLETT, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is for the traveler who wants to have a taste of the traditional architecture and the flavor of the old city in their living situation. The rooms are large, comfortable and full of character. The hotel has all the problems of a 300 year old property, but the staff is committed to keeping the hotel in good order. If you want to have an experience that is just like any other chain hotel go somewhere else. But if you want a real Puebla location this is it.
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

welcoming and covid conscious. Great value.
Emanuela, 1-night trip
Verified Expedia guest review

4/10 Fair

Lorena, 1-night trip
Verified Travelocity guest review

8/10 Very Good

Jose Luis, 1-night trip
Verified Expedia guest review

4/10 Fair

We were really looking forward to staying at the hotel because of its location to the city centro and it’s quaint appearance in photos. The room itself was fine. We loved the wood floors and the beautiful windows. The rooms do get hot but you can open the terrace doors. This might become a problem when sleeping because of street noise. It didn’t bother me. The bedspread was dark and had a hole in it and I wondered if it is ever washed but the sheets and towels were clean. Ok. Now for the poor rating. The toilet barely flushed. This created a big problem with 3 people sharing a bathroom. The shower pressure was low, which I would expect in an old building but this was ridiculous! It was hard to even wash your face in let alone try to wash thick hair in. We could plainly hear the next door bathroom shower and it didn’t sound like it had the pressure problems ours had. We could also hear their conversations as if they were in our room. There was a gap in a wall that allowed you to see into the next door bathroom. Also, a bedroom lamp did not work. Unfortunately we found the conditions unacceptable after 2 nights of this. We were prepaid 7 days and contacted Expedia about the issues as well as the hotel. They were unwilling to refund any money for the 5 nights we stayed somewhere else despite our complaints. I understand they were following a policy I agreed to but I also agreed to pay for facilities that would at least be usable. May the water issues were just in our room?
7-night trip with friends
Verified Expedia guest review