4/10 Fair
July 18, 2024
This hotel had no working AC! I was advised that due to Spannish law it could only cool the rooms to 26 degrees so it was like sleeping in a sauna. The beds were also the hardest things I have ever slept on so we simply didn’t sleep for the time we were there!
Otherwise the pool areas were really lovely and well maintained and the staff were also very friendly- such a shame when we just couldn’t sleep due to the heat and hard beds! Tried to leave the hotel a day early due to this and hotel would in no way give us even a part refund nor supply us with a fan to try keep the room even marginally cooler.
Louise
Louise, 3-night family trip
Verified Expedia guest review