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AQUA Hotel Onabrava & Spa

Photo gallery for AQUA Hotel Onabrava & Spa

Exterior
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
View from room

Overview of AQUA Hotel Onabrava & Spa

UNESCO Sustainable Travel Pledge

AQUA Hotel Onabrava & Spa

4.5 star property
Luxury Santa Susanna hotel with full-service spa, connected to the convention center

8.6/10 Fabulous

815 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Avinguda del Mar, 6, Santa Susanna, 08398
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Lloret de Mar Beach - 31 min drive

Getting around

  • Gerona (GRO-Costa Brava) - 38 min drive
  • Barcelona El Prat Airport (BCN) - 58 min drive
  • Santa Susanna Station - 2 min walk
  • Pineda de Mar Station - 27 min walk
  • Malgrat de Mar Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Indalo House - 8 min walk
  • El Ship - 9 min walk
  • Kings Grand Cafe - 10 min walk
  • Maui Beach Club - 13 min walk
  • La Maduixa - 16 min walk

About this property

AQUA Hotel Onabrava & Spa

A great choice for a stay in Santa Susanna, AQUA Hotel Onabrava & Spa features a free kids' club and offers an airport shuttle (available 24 hours) for EUR 26 per person. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per day; includes in/out privileges)
  • Offsite parking within 66 ft (EUR 8 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Fitness classes
  • Shopping
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • 100% renewable energy

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished lanai

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 6 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 26 per person (one way)
  • Safes in guestrooms can be used for EUR 4 per day

Renovations and closures

The property is closed between November 2 and February 9.

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs EUR 12 per day with in/out privileges
  • Parking is available nearby and costs EUR 8 per day (66 ft away)

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 8 per person, per day
  • Guests under 2 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Aqua Hotel Onabrava
Aqua Hotel Onabrava Santa Susanna
Aqua Onabrava
Aqua Onabrava Hotel
Aqua Onabrava Santa Susanna
Hotel Aqua Onabrava
Hotel Onabrava
Onabrava
Aqua Hotel Santa Susana
Hotel Aqua Onabrava
Aqua Hotel Onabrava
Aqua Hotel Onabrava Spa
Aqua Onabrava & Santa Susanna
Aqua Hotel Onabrava & Spa Hotel
Aqua Hotel Onabrava & Spa Santa Susanna
Aqua Hotel Onabrava & Spa Hotel Santa Susanna

Frequently asked questions

Is AQUA Hotel Onabrava & Spa currently open?
The property is closed between November 2 and February 9.
Does AQUA Hotel Onabrava & Spa offer free cancellation for a full refund?
Yes, AQUA Hotel Onabrava & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AQUA Hotel Onabrava & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AQUA Hotel Onabrava & Spa?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at AQUA Hotel Onabrava & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AQUA Hotel Onabrava & Spa?
Yes. Self parking costs EUR 12 per day.
Is airport shuttle service offered by AQUA Hotel Onabrava & Spa?
Yes, an airport shuttle is available. The charge is EUR 26 per person one way.
What are the check-in and check-out times at AQUA Hotel Onabrava & Spa?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at AQUA Hotel Onabrava & Spa?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (8.5 mi) is nearby.
What is there to do at AQUA Hotel Onabrava & Spa and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and soothe your senses in the spa tub. AQUA Hotel Onabrava & Spa also has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near AQUA Hotel Onabrava & Spa?
Yes, there are 2 onsite restaurants. Nearby restaurants include Indalo House (8-min walk), El Ship (9-min walk), and Kings Grand Cafe (10-min walk).
Does AQUA Hotel Onabrava & Spa have any outdoor private spaces?
Yes, every room features a furnished lanai.
What's the area around AQUA Hotel Onabrava & Spa like?
AQUA Hotel Onabrava & Spa is a short 2-minute walk from Santa Susanna Station and 7 minutes' walk from Santa Susanna Beach.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very Good

Great location. Friendly and helpful staff. Despite the language barrier, staff at the buffet were very helpful re our daughter's allergy. Poolside activities were fun. Great hotel for families, as there were lots of cute babies and toddlers running around.
Rohan Michael, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Thank you it was a nice and pleasant stay
Isaiah, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Spain
The food although plenty of choice was not as good as previous years and when we booked there was no mention that the parking was chargeable at 7 euro a day
Michael, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio de la señora que me ayudó al registro, súper amable y muy agradable! Saludos desde Canada y México!
Enrique, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Amazing stay. Great food. We were in Barcelona for a tournament (U-12) and were playing games around Santa Susanna, Arenys de Munt and Lloret de Mar... Excellent hotel, excellent service especially from the lady at the front Rafaelle... Buffet was always full with a variety of different food everyday.
Christian, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Quite good but some little bits not so
It was alright the hotel was very clean, modern and food decent and well presented with plenty to choose from. Hotel staff friendly and helpful. Only things it fell down on are the fact the hotel was mostly Russians it didn’t really suggest who the majority of hotel was booked by but it is mostly Russian. Also the surrounding area in Santa Susana is very unclean, dirty beaches, litter and generally not very nice place although they said people were friendly enough and no problems at all. Lots of construction work going on which is actually good to see as atleast they are trying. I can imagine a lot of it is much better in summer months. Good easy rail link info Barcelona and I was visit g formula one pre season testing so got train to Barcelona then another at el clot to Montmelo which took about 1:30 and trains rub regularly back and easy to purchase.
Nigel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Staff weren’t very happy - when we would smile we were greeted with a straight face. We had a room next to the elevator (room 110). It was quite noisy. Some sort of red substance came out of the shower head on the first use. The room was very humid and we would wake up with condensation on the windows. The gym was very old - no one cleaned the equipment, there was rust on the barbells. The spa wasn’t very hygienic - there was lots of skin like residue in the steam room. I don’t understand why you charge for the spa and gym - especially when it isn’t very good. The food didn’t accommodate those who were vegetarian, vegan or only ate halal or kosher. Pretty much the same menus every day. There was a man in the kitchen who was very nice and he made us a vegetarian pizza - by far the nicest member of staff. There was no coffee maker in the rooms - nothing in the mini fridge. We previously stayed at the Summus Hotel and Spa in Pineda Del La Mer - it was much better in my honest opinion.
Avron, 5-night romance trip
Verified Ebookers guest review

2/10 Poor

We asked for shuttle to airport which they said they did not have then they gave us directions to and intenary for bus but we got their there was no bus and then they told us take train by the time the explained this to us the train departed we had to pay 150euros extra for no fault of our own this is ridiculous
3-night family trip
Verified Expedia guest review

8/10 Very Good

Mengmeng, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good deal, clean and nice close to the noarwalk and the sea
M, 2-night family trip
Verified Expedia guest review