4/10 Fair
November 25, 2024
Major parking issues
Overall the stay was fine, rooms were clean and staff was friendly for the most part, though parking was the biggest issue with my stay. Had to pay to park on the property, which I was fine with but for one of the nights of my stay there was concert at the venue nextdoor. I didn't realize the property sold parking spots for the concert attendees and they took up all the available spots on the property. So when I came back later in the evening, I was left without a parking spot on the property. I brought this issue up with the front desk and was told there was nothing they could do about it. So basically paid for parking for one night that I was unable to utilize. I would suggest to anyone considering staying here and not attending an event at the Allstate Arena, to consider another property in the area if there happens to be an event going on during your stay.
Juanita
Juanita, 4-night family trip
Verified Hotels.com guest review
