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El Tropicano

3.0 star property
Acapulco hotel with 2 outdoor pools, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Tropicano

2 outdoor pools
Restaurant
Room amenity
Front of property
Garden

Reviews

6.6 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Restaurant
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is P2,156
P2,566 total
includes taxes & fees
Jan 12 - January 13, 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Room

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Room

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850

What's nearby

  • El Rollo Acapulco - 8 min walk
  • Icacos Beach - 8 min walk
  • Acapulco Convention Center - 15 min walk
  • Diana the Huntress - 3 min drive
  • Condesa Beach - 12 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 25 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Questa Pasta - ‬4 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬5 min walk
  • ‪Suntory - ‬3 min walk
  • ‪Tacos Tumbras - ‬2 min walk

About this property

El Tropicano

Enjoy your visit to Acapulco with a stay at El Tropicano. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.

Languages

English

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 20
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 1965
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 199.00 for adults and MXN 105.00 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco

Frequently asked questions

Does El Tropicano offer free cancellation for a full refund?
Yes, El Tropicano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Tropicano?
Yes, there are 2 outdoor pools.
Are pets allowed at El Tropicano?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at El Tropicano?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at El Tropicano and nearby?
El Tropicano has 2 outdoor pools and a garden.
Are there restaurants at or near El Tropicano?
Yes, there's an onsite restaurant.
Does El Tropicano have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Tropicano like?
El Tropicano is a short 8-minute walk from Icacos Beach and 15 minutes' walk from Acapulco Convention Center.

El Tropicano Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

Personal con mala actitud. Hotel mal mantenido.
La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel. Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Desiree, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Travelocity guest review

8/10 Very Good

I liked that it was cheap and the pool were clean and very cool. Also, everything was close by such as grocery stores and restaurants. I highly recommend this hotel for those who are in a budget or simply want to save some money and have a great time.
3-night trip
Verified Travelocity guest review

6/10 Good

3-night family trip
Verified Expedia guest review

2/10 Poor

It was not work it for the price we pay. The service was really bad. Room was so old and bathroom sink have mold. All over. Really bad experience. We try to go out as much we could as room was very unpleasant picture were not what it shows. misleading
5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kaley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place
Maria, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
Beautiful. The best. Nothing to say. It was ok. Nice and clean.
Verified Expedia guest review

6/10 Good

Rooms are clean, close to beach, transportation. Staff was friendly ,
Verified Expedia guest review

8/10 Very Good

Friendly staff
The staff was very friendly and personable. They helped with any questions even though they didn't speak great English and I didn't speak great Spanish.
Verified Expedia guest review

6/10 Good

cheap traveler
good budget hotel don't expect much and you will be happy, very hard beds, good hot water and a/c very cold but the location is what your really paying for, everything is in walking distance for everything else use the air condition bus to go up and down the main tourist strip
Verified Hotels.com guest review

6/10 Good

cheap traveler
good basic budget hotel, hard beds, good location everything you need is in walking distance
Verified Hotels.com guest review

6/10 Good

budget vacation
good basic hotel, a/c freezing cold, hot showers and hard beds, everything is in walking distance from here or short bus ride for 7 peso
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Not a luxury hotel but we really enjoyed our stay
I had stayed in this hotel 28 years ago and it was decent then. I worried that it would be a dump. But we were pleasantly surprised by how clean the rooms and pool were (and we arrived on New Year's Day when a bit of a mess might have been understandable). The staff was very friendly and even upgraded us to a suite for free. The hotel is old--and our toilet got plugged--but the serviceman was up to the room within 10 minutes of calling the desk and unplugged it. Overall, it was a great deal for the price we paid.
Verified Hotels.com guest review

8/10 Very Good

nice location
I was nice clean hotel and friendly staff - except for check in lady
Verified Hotels.com guest review

2/10 Poor

Problems
I will never go in my life again.
Verified Hotels.com guest review

6/10 Good

Ok for the price
The price is right, low class, but we cant complain.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Generally good staff and location,
Only poor item is lack of internet service across their hotel, only available in the reception area. In this modern age of communication? Wi-fi is cheap to install. Otherwise hotel is ok but old and needs some touchup maintenance as for all hotels in Acapulco.
Verified Hotels.com guest review

2/10 Poor

Bed bugs!!!
Although this hotel looks as though it was once an amazing spot, as does most of Acapulco, the rooms was invested with bed bugs!!! Both beds and furniture had visible creepy crawlies and I was covered head to toe in bites. After having prepaid, we stayed our three nights on the hard dirty beds.. Someone needs to sink some much needed tlc into this place ASAP!!
Verified Hotels.com guest review

6/10 Good

El aire acondicionado no servía, no funcionaba para enfriar todo el cuarto. En la mañana no había agua
SIMON G, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Todo bien
Daniel A, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ni siquiera tenía tv
Isaac Mario, 1-night trip
Verified Expedia guest review