Heidelberg-Weststadt/Südstadt S-Bahn - 14 min walk
Heidelberg Central Station - 17 min walk
Heidelberg-Altstadt Station - 30 min walk
Heidelberg Seegarten Tram Stop - 2 min walk
Heidelberg (West) Central Station Tram Stop - 17 min walk
Airport shuttle (surcharge)
Restaurants
Mahlzeit - 2 min walk
Arbil Imbiss - 3 min walk
Fresko - 4 min walk
McDonald's - 3 min walk
red - Die Grüne Küche - 5 min walk
About this property
Hilton Heidelberg
Hilton Heidelberg puts you just a 5-minute drive from Heidelberg Castle. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Schrieder's, which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. The property is just a short walk to public transportation: Heidelberg Seegarten Tram Stop is 2 minutes away.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 25.00 per night)
Transfers
Airport shuttle from 5:30 AM to 10:30 PM*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Children's menu
What to do
Hiking/biking trails nearby
Working away
24-hour business center
7 meeting rooms
Conference space (5974 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
24-hour fitness center
Banquet hall
Belle Époque architecture
Accessibility
Elevator
Accessible airport shuttle
Smooth flooring in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Bathrobes
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Schrieder's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Schrieder's Bar - This bar serves light fare only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28 per person
Airport shuttle service is offered for an extra charge of EUR 28 per person (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 20 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per day
Parking
Self parking costs EUR 25.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.
Also known as
Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel
Frequently asked questions
Are pets allowed at Hilton Heidelberg?
Yes, dogs are welcome. There's a charge of EUR 35 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Heidelberg?
Yes. Self parking costs EUR 25.00 per night.
Is airport shuttle service offered by Hilton Heidelberg?
Yes, an airport shuttle is available from 5:30 AM to 10:30 PM at scheduled times. The charge is EUR 28 per person one-way.
What are the check-in and check-out times at Hilton Heidelberg?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Heidelberg and nearby?
Have fun during the warmer months with activities nearby such as hiking. Hilton Heidelberg also has a 24-hour fitness center.
Are there restaurants at or near Hilton Heidelberg?
Yes, there's an onsite restaurant, Schrieder's.
What's the area around Hilton Heidelberg like?
Hilton Heidelberg is in Weststadt, a short 2-minute walk from Heidelberg Seegarten Tram Stop and 14 minutes' walk from Heidelberg University Library.
Hilton Heidelberg Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
December 26, 2024
Excellent service
It was a good stay. the staff were amazing, very welcoming from the dine area to front desk to house keeping staff. Would stay again when in Germany
Matthew
Matthew, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 6, 2024
Achim
Achim, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 6, 2024
Ezuddin
Ezuddin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 27, 2024
The hotel is conveniently located in the city center, walkable to everything. Super nice staff, I will definitely come back! Thank you Hilton Hotel!
Mina
Mina, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 19, 2024
Max Carsten
Max Carsten, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 17, 2024
Ying
Ying, 1-night trip
Verified Expedia guest review
6/10 Good
September 14, 2024
This is a nice hotel. My room was modern and clean. The problem is that it was like staying in Fawlty Towers. The staff have no idea what they are doing. At check in I was told I had a free mini bar but there was no mini bar in my room. Turns out she had made a mistake. She also told me I had no breakfast included but turns out I did so missed out on that the first day. I had to ring and ask for a hairdryer both days. No milk for coffee in the fridge. Cleaning and room service trolleys in the hallway all the time. No help with bags. Shower hose was so twisted it wet the whole bathroom floor. The air conditioning didn’t work. There was always a long queue for reception which was annoying. It was all a bit of a shambles. I wouldn’t bother staying here again for the money it cost.
Camille
Camille, 2-night trip with friends
Verified Expedia guest review
6/10 Good
September 10, 2024
For a freshly renovated property it didn’t live up to the Hilton standard.
I had a sign at the door not to clean the room and it was ignored.
Water from the shower dripping on the floor.
Shower head wouldn’t go straight. Only to the sides.
A/C not cooling and although flagged to staff not fixed within the day and neither heard back.
Gym good.
Breakfast great.
Dennis
Dennis, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
Location next to public transportation. Grocery store across the street.
Dan
Dan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 2, 2024
I’ll give a very short answer. Best hotel in Heidelberg!
Fathallah
Fathallah, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 2, 2024
Close to the downtown areas and walking distance to stores and attractions.
Donald
Donald, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 22, 2024
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 21, 2024
Good location for old town.
Nice clean nd modern hotel. Room had no view but that's okay. Within walking distance of shopping street and old town which is convenient. Car park is also bigger than many European garages.
Howard
Howard, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
August 12, 2024
Great stay
Ediksson
Ediksson, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
August 8, 2024
Great stay.
Wonderful property and close to the old town within walking distance. Comfortable property and well maintained. Loved our stay here. Highly recommend.
Dar
Dar, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
July 31, 2024
Great stay!
The only problem we had was that our AC was not working well but as soon as we reported it they sent a maintenance person to fix it. Very responsive staff. Highly recommend.
Claudia
Claudia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 30, 2024
Orlando
Orlando, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 23, 2024
We enjoyed our stay at Hilton Heidelberg.
Staff is very friendly and accommodating,
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 21, 2024
Excellent amenities, service, breakfast buffet off-the-charts, and kind administrative staff. I visited during the Microsoft crash when all the key cards stopped working and the staff remained highly professional during a fully-booked week. Kudos to them! I’d stay there again. The location is also in the far side of the Philosopher’s Path which is great because we could walk down the stairs (not up) to see the town of Heidelberg from above—spectacular!)
Kimberly
Kimberly, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
July 12, 2024
Everything was great
Carlos
Carlos, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 11, 2024
Ayodele S
Ayodele S, 1-night trip
Verified Expedia guest review
8/10 Very Good
July 10, 2024
Maria Elena
Maria Elena, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 9, 2024
The Hilton Heidelberg is a lovely hotel, within walking distance of Heidelberg's Hauptstrasse. The staff is friendly, welcoming and helpful.
From the hotel, a stroll along the Hauptstrasse leads to easy access to Heidelberg Castle via the Heidelberger Bergbahn funicular railway, and then on to the mountain summit of Königstuhl with amazing views!
Stephen
Stephen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
July 6, 2024
Miss Tamsin
Miss Tamsin, 3-night trip
Verified Hotels.com guest review
4/10 Fair
July 3, 2024
At check in, I had to show proof of already having paid for breakfast.