4/10 Fair
January 18, 2025
Maintenance Issues
The hotel has some maintenance issues. The lock on the room wouldn't read the key card. We were moved to another room with the same issue. The front desk attendant (the only person on staff at the hotel) came up and tried but both locks were broken so she tried another room and finally put us in the third room. She did make up for it by allowing my daughter to pick some snacks from the lobby at no charge.
Several of the rooms looked like the doors had been pried open.
The thermostat on the ac/heat unit in the room didn't work. You would turn it on until the room got hot, then you would have to get up and turn it off again until the room cooled off again.
It seems like hotels just aren't staffed or maintained like they used to be.
Verified traveler
1-night family trip
Verified Hotels.com guest review