4/10 Fair
January 12, 2025
Gross and broken
I was super disappointed. The room was not cleaned properly. There was garbage still on the floor underneath the edge of the bed. The floor was not vacuumed properly and when you walked your feet stuck to the floor where it made that sticky sound when you would walk. The key cards that we had continuously stopped working, which made us late to our competition by about 10 minutes because we consistently had to keep going back down to the desk to have the key cards reactivated. We didn’t even have our phones in our pockets while we had the cards. The black cover on the door where you scan your card kept falling off when you would close the door. I want a refund for the money that was spent to stay in this room.
Frederick
Frederick, 1-night family trip
Verified Hotels.com guest review