You'll have the entire home to yourself and will only share it with other guests in your party.
Mountain View Hotel & Apartment
When visiting Kigali, Mountain View Hotel & Apartment is a great choice to consider. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. A terrace and a garden are other highlights, and all homes offer balconies and flat-screen TVs.
Languages
English, French, Swahili
At a glance
Arriving/Leaving
Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free 24-hour pick-up airport shuttle
Family friendly
Playground
Food and drink
Microwave
Bathrooms
Bathtub or shower
Towels provided
Slippers
Living spaces
Sitting area
Entertainment
Flat-screen TV
Games
Outdoor areas
Balcony
Terrace
Garden
Laundry
Laundry facilities
Work spaces
Meeting rooms
Laptop workspace
Conference space (323 square feet)
Comfort
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevators
Soundproofing
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Luggage storage
24-hour front desk
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Window guards
General
7 rooms
Fees & policies
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Mountain View Apartment Property Kigali
Mountain View Apartment Kigali
Mountain Apartment Kigali
Mountain View Apartment House Kigali
Mountain View
Mountain View & Kigali
Mountain View Apartments
Mountain View Hotel & Apartment Kigali
Mountain View Hotel & Apartment Private vacation home
Mountain View Hotel & Apartment Private vacation home Kigali
Frequently asked questions
Does Mountain View Hotel & Apartment offer free cancellation for a full refund?
Yes, Mountain View Hotel & Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountain View Hotel & Apartment?
Yes, there's an outdoor pool.
Are pets allowed at Mountain View Hotel & Apartment?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mountain View Hotel & Apartment?
Yes, there's free self parking.
Is airport shuttle service offered by Mountain View Hotel & Apartment?
Yes, a free shuttle from the airport is available.
What are the check-in and check-out times at Mountain View Hotel & Apartment?
Check-in start time: 11:30 AM; Check-in end time: anytime. Check-out time is 10:00 AM.
What is there to do at Mountain View Hotel & Apartment and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the vacation home's other amenities, which include a garden.
Does Mountain View Hotel & Apartment have any outdoor private spaces?
Yes, this property features a balcony.
Mountain View Hotel & Apartment Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very Good
August 20, 2024
WiFi slow in and around some particular apartments especially that which I was in. They really have to improve the WiFi connectivity
Azise
Azise, 5-night romance trip
Verified Expedia guest review
2/10 Poor
July 23, 2023
Dirty rooms (white room slippers turned brown). Worst customer service ever received from reception staff- slow, you had to beg for basic attention/ requests/ services. Bags gone through. Breakfasts abismal- swinging from first day with nothing ready but eggs, to laid out but with rotten fruit. Not to be repeated.
Upenyu
Upenyu, 3-night business trip
Verified Expedia guest review
8/10 Very Good
December 16, 2020
Very nice place but the staff are unprofessional!
This property did not allow my visitor into my apartment and the reason they gave is that we are not married. I found this unacceptable given that my visitor wasn't spending a night or was coming for an amourous check-in. They dont clean the rooms and they dont change towels. Frankly speaking this is a nice place but the mentality of the owner /manager is unacceptable. I paid my money and was entitled to having my apartment cleaned, towels changed and have access to my visitors. Matter of fact i will never go back to the place unless management is changed.
Admire
Admire, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 13, 2020
Amazing, Amazing!!
Admire
Admire, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 11, 2020
The manager is awesome, very nice, helpful and always available. I certainly will return there.
Mohamed
Mohamed, 7-night trip
Verified Expedia guest review
6/10 Good
November 8, 2019
The location is good, the place is clean and the staff try to be helpful. We booked with free bottled water and breakfast included. Upon check-in we noticed that there was no water in the flat. As we had arrived very late into the night we decided to report the issue the next morning. The next morning there was no breakfast and no water. We reported the issue, but reception said that none of these items are included; we showed our reservation where all inclusions were clearly marked. Days 2 and 3 we got water and breakfast. Breakfast is simple, but ok for a short stay. At checkout, we were told we had to pay for the water and breakfast! Again we showed our reservation and explained to the receptionist. We were able to checkout without having any additional costs to our stay, but we wish we didn’t have to go through this ordeal. Otherwise it was an OK stay.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
August 26, 2019
Heavenly place
The pictures online are not deceving, Mountain View is a gorgeous place! I spent a wonderful week with my family and we miss it! We called a day prior to our arrival since our flight landed a bit after midnight. Verdaste arranged for a cab to pick us up. We didn't make it to Mountain View until well after 1 am and Verdaste was there to greet us.The staff, starting with the attentive Donata and Verdaste take care of you no matter the time of day. We rented a two-bedroom which was pristine and tastefully decorated. My husband loves to cook and found a well stocked kitchen. We had friends over and Donata brought over the additional utensils we needed. Donata and her team provided daily "un nettoyage approfondi" and it reflected their pride of Moutain View. We rented a car during our stay and had many parking places to choose from :-) It is a well hidden gem and more exquisite than any five-star hotel. We can't wait to return.