"This is a 4.5-star property. (Not as high end as Four Seasons, Fairmont, Ritz & the like but close.) First, the staff. Everyone - front desk, concierge, banker, housekeeping, pool, etc., are friendly, attentive, helpful and professional. They learn your name and no one ever says “no” or “you need to go talk to xyz,” but rather finds a way to help. I particularly enjoyed the QR code system for letting valet know when you need your car. Very easy and effective.
Second, the rooms. We opted for an ocean view although not the highest end & had a beautiful view of Ulua beach & the ocean. Pretty roomy with a balcony, mini fridge, nice bathroom and robes, (Again, not Ritz level but very nice.) There are many types of rooms to suit all tastes.
Third, the facilities. Great beaches on property & nearby. A gym and game room with free digital and old school games like skeeball and table shuffleboard. Very fun. There’s a Roy Yamaguchi pizza truck and restaurant, and other restaurants including poolside restaurant/bars with ocean views of course. The food was very good.
For us, the two standouts were the pools - several options including an adults only infinity edge pool (as well as an adventure pool with a water park style slide for the kids and young at heart); and the movie theater with bean bag seating. They were showing the Avenger series when we were there, at 4&7pm, and we went three nights in a row. Brought dinner with us. Really fun.
All in all, highly recommended."