"We had a great overall experience here. The massage was amazing, the staff were very kind, and the place itself was beautiful with a nice view.
There were just a few unfortunate issues during our stay. A blackout happened during our spa treatment, so there was no hot water while we were rinsing off after the coconut scrub. My mom, who had back surgery, also struggled using tabo. We honestly felt bad for the staff because they were trying their best and even had to igib water manually. Thankfully, the lights eventually came back, and we were still able to enjoy the mango/yogurt mask. They also gave us a complimentary 30-minute foot massage the next morning, which we appreciated.
Sadly, we also woke up around 4 AM because my sister got bitten by something, and we found bugs crawling on the pillows, which was really unsettling.
Food-wise, the sizzling bulalo was disappointing because it was bland and not even hot nor sizzling when served. Service was a little slow too, although everyone remained friendly.
Despite the mishaps, we still had a relaxing and memorable stay overall and would come back again."