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The ONE

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Aerial view
Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
4 outdoor pools, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas
4 outdoor pools, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas

Overview of The ONE

The ONE

4.0 star property
Watamu beachfront resort with 2 restaurants and beach bar

7.4/10 Good

9 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
Kanani Road, Watamu, Kilifi County

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Malindi (MYD) - 45 min drive
  • Free airport shuttle

Restaurants

  • Safina Beach Bar & Grill - 10 min walk
  • Jumbo Watamu - 12 min walk
  • Papa Remo Beach - 7 min drive
  • Papa Remo - 9 min drive
  • Lo Spuntino - 9 min drive
Map

About this property

The ONE

The ONE offers a private beach where you can enjoy free cabanas, beach umbrellas, and volleyball, plus you'll have access to onsite snorkeling. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Restaurant Watamu, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. Other highlights at this upscale resort include 2 poolside bars, a free airport shuttle, and a free kid's club. Fellow travelers like the WiFi and location.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 units

Arriving/Leaving

  • Check-in time from noon - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee/tea in a common area
  • Tea service at check-in/check-out
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Toys

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Boat tours
  • Snorkeling
  • Access to nearby outdoor pool
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 2 meeting rooms
  • Conference center (350 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 9 holes of golf
  • 4 outdoor pools
  • Art gallery on site
  • Arcade/game room
  • Spa services
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • Swahili

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Restaurant Watamu - This poolside buffet restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Restaurant Malindi - This beachfront restaurant specializes in Irish cuisine and serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Onsite venue #3 - lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 50
  • Christmas Eve (24 December) Gala Dinner per child: USD 20 (from 5 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 50
  • Christmas Day (25 December) Gala Dinner per child: USD 17 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 45 (from 5 to 16 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 21
  • New Year's Day (1 January) Gala Dinner per child: USD 10 (from 5 to 15 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 25
  • Valentine's Day (14 February) Gala Dinner per child: USD 7 (from 5 to 12 years old)

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

ONE Watamu Bay Resort
The ONE Watamu
The ONE Watamu Bay
The ONE Resort Watamu
The ONE Resort
The ONE Resort
The ONE Watamu
The ONE Resort Watamu

Frequently asked questions

Does The ONE offer free cancellation for a full refund?
Yes, The ONE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The ONE?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The ONE?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at The ONE?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The ONE?
Yes, there's free self parking.
Is airport shuttle service offered by The ONE?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The ONE?
You can check in from noon - midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at The ONE and nearby?
Have fun with onsite activities like snorkeling, volleyball, and boat tours and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 4 outdoor swimming pools or use the resort's other amenities, which include 2 poolside bars and 3 bars. The ONE also has a private beach, spa services, and an arcade, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near The ONE?
Yes, there are 2 onsite restaurants, featuring beachfront dining, Irish cuisine, and ocean views. Nearby restaurants include Safina Beach Bar & Grill (10-min walk), Jumbo Watamu (12-min walk), and Papa Remo Beach (3.2 mi).
Does The ONE have any outdoor private spaces?
Yes, every room features a balcony or patio.

Reviews

7.4

Good

8.3/10

Cleanliness

8.0/10

Staff & service

6.5/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Jacaranda bay - remote location but worth it
I visited The One during off season and covid mitigation rules, and due to this circunstances, I was surprisingly the only customer in the whole large resort. I got very warm welcome and free upgrade to a seafront apartment. Nothing major to complain other than the TV in the apartment did not work, neither did the wifi for some occasions. The resort location is remote from watamu bay and basic services but the hotel have good restaurant and other facilities. I managed to get a cheap uber from Malindi Airport to the Obe but to return I needed to order an expensive (3000ksh) taxi due to the remote location and lack of cars. It is possible to do kite surfing in a nearby resort. Jacaranda bay is amazing due to its gorgeous white banks that emerge in low tides.
Henri, 4-night trip
Verified Hotels.com guest review

6/10 Good

The site is excellent. But: - Staff very pleasant - advertised as few slot available but number of customers never exceeded a dozen or five percent of total. - Cost is very expensive compared to what is offered - Acces is difficult and google direction was for another hotel - for a full board choice of food was very limited and beverage was not included - No snack available.
ahmed, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Natural beauty. Spacious and many beautiful indigenous trees. Excellent ocean access.
Philip, 14-night family trip
Verified Expedia guest review

8/10 Very Good

Absolutley enjoyed my stay here. The service was top Notch and the facilities were clean and comfortable. Looking forward to a future stay again at the one.
Fridah, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Property was good, food was horrible! We had to eat outside the hotel
Mwikali, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic place and very attentive staff. Will definitely visit again.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

Van der weide
Food was very good ,no WiFi ,bad draft beer,door was bad to open,payed ksh 2500 for A new kea,manager runs S when you have complains,dont go there during the week
Patricia, 5-night family trip
Verified Hotels.com guest review

6/10 Good

If you are planning a relaxation get-away, this is the place for you. Although getting to the location was a bit tedious because of the 5km or so stretch of bad road before the resort, the resort environment itself was quite nice. The rooms were quite spacious and comfortable. The food could have been a lot better. I also think the hotel could have organized a lot more activities or made shuttles available for guests who want to venture into town. The WiFi was initially strong, but it developed problems towards the end of my stay. That said, the view from the rooms or the resort grounds are to-die-for. Amazing!
Akingbolahan, 7-night trip with friends
Verified Hotels.com guest review