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Heritage Apartment

2.5 star property
Adults-only hotel with outdoor pool, connected to the convention center, near Sky Tower

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Photo gallery for Heritage Apartment

Indoor pool, outdoor pool
Laundry room
1 bedroom, premium bedding, iron/ironing board, bed sheets
1 bedroom, premium bedding, iron/ironing board, bed sheets
Terrace/patio
Heritage Apartment features a rooftop terrace and puts you just steps from Sky Tower. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Public transportation is just a short walk: Gaunt Street Tram Stop is 8 minutes and Daldy Street Tram Stop is 12 minutes.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Gym
  • Laundry facilities

Main amenities (12)

  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Steam room
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Air conditioning
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Laundry facilities
  • Elevator
  • Premium bedding
  • Limited housekeeping

Room options

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, iron/ironing board, bed sheets

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
LCD TV
Clothes dryer
Separate bedroom
Premium bedding
Shower/tub combination
Hair dryer
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

SkyCity Hotel

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,732 reviews
The price is P5,908
P6,794 total
includes taxes & fees
Apr 13 - Apr 14
SkyCity Hotel
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About the neighborhood

Map
35 Hobson Street, Auckland, 1010

What's nearby

  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • Queen Street Shopping District - 5 min walk - 0.5 km
  • Auckland Ferry Terminal - 9 min walk - 0.8 km
  • University of Auckland - 10 min walk - 0.8 km

Getting around

  • Auckland Intl. Airport (AKL) - 27 min drive
  • Auckland Newmarket Station - 4 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Britomart Station - 10 min walk
  • Gaunt Street Tram Stop - 8 min walk
  • Daldy Street Tram Stop - 12 min walk
  • Halsey Street Tram Stop - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Denny's Family Restaurant - ‬1 min walk
  • ‪Andy's Burgers & Bar - ‬3 min walk
  • ‪The Glass Goose - ‬3 min walk
  • ‪Shakespeare Hotel - ‬3 min walk

About this property

Heritage Apartment

Heritage Apartment features a rooftop terrace and puts you just steps from Sky Tower. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Public transportation is just a short walk: Gaunt Street Tram Stop is 8 minutes and Daldy Street Tram Stop is 12 minutes.

Languages

English

At a glance

DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Free offsite parking nearby; reservations required
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Rooftop terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Outdoor tennis court
  • Steam room
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 49-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board
  • Dryer

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Limited housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 7 to 36 per person
  • Airport shuttle service is offered for an extra charge of NZD 60.00 per room (roundtrip)
  • Late check-in between midnight and 2:00 AM can be arranged for an extra charge of NZD 30.00

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM

Also known as

Heritage Apartment Aparthotel Auckland
Heritage Apartment Auckland
Heritage Apartment Hotel
Heritage Apartment Auckland
Heritage Apartment Hotel Auckland

Frequently asked questions

Does Heritage Apartment offer free cancellation for a full refund?

Yes, Heritage Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heritage Apartment?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6 AM to 11 PM.

Are pets allowed at Heritage Apartment?

Sorry, pets aren't allowed.

Is parking offered on site at Heritage Apartment?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Heritage Apartment?

Yes, an airport shuttle is available. The charge is NZD 60.00 per room roundtrip.

What are the check-in and check-out times at Heritage Apartment?

Check-in start time: 1:30 PM; Check-in end time: midnight. Check-out time is 11:30 AM.

Is there an onsite casino at Heritage Apartment?

No, this hotel doesn't have a casino, but SkyCity Casino (3-min walk) is nearby.

What is there to do at Heritage Apartment and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor and outdoor pools after a day out and about. Heritage Apartment also has a steam room and spa services.

Are there restaurants at or near Heritage Apartment?

Yes, there's an onsite restaurant.

What's the area around Heritage Apartment like?

Heritage Apartment is in Auckland Central Business District, a short 8-minute walk from Gaunt Street Tram Stop and 3 minutes' walk from Sky Tower.

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Heritage Apartment Reviews

Reviews

6.4

Good

7.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Fair

Too much trouble
To hard to check in, no storage for luggage, room was OK would not do again
Andrew, 1-night trip

6/10 Good

The initial instructions were vague with regard of how to access the apartment. No staff on hand. The staff at the Heritage Hotel were great in contacting the owner. The owner then advised that she had sent an email to us on THAT morning, when we were departing early to catch transport to the airport to fly out. Not good. Facilities of the room were satisfactory. No hand towel and no face washer.
Ronald, 1-night trip

8/10 Very good

Basic accommodation in a Hotel setting . Very clean and well presented ok for a one or two night stay
1-night trip

2/10 Poor

The worst ever and will never again pick up keys from a coffee bar manager an desk not pleasant at all
1-night trip

8/10 Very good

Love staying at the Heritage. It's an excellent location in Auckland CBD.
1-night trip

6/10 Good

A nice studio room with a comfortable bed. Easy to find the room, good communication in regards to key pickup etc. I was disappointed as there was only one light switch that worked in the entire studio (not including the bedside lamp), meaning that there was no light in the bathroom in order to have a shower. Because of this, I had to have the door open from the room in order to let light into the bathroom. Otherwise everything was ok, however I am fairly disappointed with the amount paid for a mildly satisfactory room. A little basic cutlery and the option of herbal tea would be a nice idea, as having english breakfast tea and coffee sachet options with no ability for guests to store milk safely for their hot drinks does not make a lot of sense to me. Thank you Thank you
2-night trip

8/10 Very good

Jocelyne, 1-night trip

2/10 Poor

1-night trip

8/10 Very good

We liked the room but didnt have light in the onsuite so that was disappointing when i had only one mirror to apply my makeup which was in the onsuite, we had breakfast tnis morning which was very nice, so apart from no light to be able to shower and makeup the overall stay was very nice
1-night trip

8/10 Very good

Had to chase up owner of the apartment for our key although she said she had sent email to advise where to collect key. I had not received email so took some sorting out dragging our suitcases up and down the street. Room was very nice apart from curtains need a wash.
1-night trip

10/10 Exceptional

2-night trip

2/10 Poor

The receptionist knew nothing about us and after being shown our confirmation advised us that the keys should be collected from a coffee bar 200 yards away. When we got to the room it was a reasonable size but very dated. There was no safe, no mirror or waste paper basket except in the bath room. On the third day, the room keys would not function and we were told that the main room hirer could not come to the hotel for 2 hours as she was teaching. We complained to the hotel and eventually gained access to our room. There was no room service at att. It was by no way an apartment - just a scruffy room in quite a nice hotel.
3-night trip

10/10 Exceptional

It was as described. Good location. Good pool. Easy communication. I did think it was part of the hotel but must have been privately owned and therefore no cleaning service or 24 hr check in.
2-night trip

8/10 Very good

Good stay
Good apartment and good hotel facilities
damien, 1-night trip

10/10 Exceptional

We booked an apartment not the hotel - and the reception team was extremely unhelpful - not even acknowledging a question which they obviously knew the answer to... fortunately the apartment owner and one of the shop concessions were great and solved the problem of where a set of lockers were situated - actually in the shop. That aside room was nice and the rooftop pool was just what the doctor ordered for a relaxing afternoon - then just $6 for an Uber into the viaduct for birthday celebrations. Would definitely stay again in the apartments - but snooty staff spoil the hotel feel - so puts the hotel below many others that I have and will stay in in future... but that’s not their problem it’s the shareholders that lose out 🤔
1-night trip

2/10 Poor

Location was perfect, communication and services as requested were poorly detailed
1-night trip

6/10 Good

The car parking system is not user friendly at all and was very frustrating....
1-night trip

8/10 Very good

En general estuvo correcta mi estancia La situcion es muy buena , céntrico
jose carlos, 1-night trip

8/10 Very good

Lohnt sich :)
Ich war voll auf zufrieden! Top Lage, sauber, alle sehr nett & hilfsbereit. Tolle Dachterasse mit Pool & gigantischer Aussicht :)
Barbara, 1-night trip

8/10 Very good

Centrally located, lovely room
Room was centrally located (5 min walk from sky bus stop), really easy check-in / check-out, clean room with all the facilities you needed. I didn’t eat in the hotel but there was a restaurant for evening meals and breakfast (for an extra charge)
1-night trip

2/10 Poor

Avoid!
This was a very unsatisfactory stay. The “apartment” (No 331) consisted of a fairly small, spartan bedroom and an en-suite bathroom. There were no self-catering facilities apart from kettle, toaster and minimal crockery/cutlery. The furniture was a mish-mash of inappropriate and fairly useless pieces. The space in the small wardrobe was almost entirely taken up with a refrigerator and spare bedding so there was no hanging space for clothes. The was no drawer storage whatsoever. The Heritage Apartments are co-located with the Heritage Hotel but there is NO connection between the two organisations. The “apartments” are privately owned and rented out by individual owners so there is no common standard of accommodation or facilities provided. We received no communication from the owner about arrangements for key collection and only discovered by accident that keys are “often” left with the franchise shop in the hotel. If you arrive when the shop is closed then you have nowhere to stay. We had no means of contacting the owner when we discovered there was no plug for the bath. Because of the inconsistency of accommodation on offer and lack of accountability of individual owners, I believe this accommodation should not be promoted on Hotels.com
Howard, 3-night trip

10/10 Exceptional

Great for families
Comfortable and clean basic accommodation suited our family. Short walk to train station, easy to get to Disney and town. Lots of shops and restaurants close by. Breakfast was a bonus.
1-night trip

2/10 Poor

Beware and stay well clear
This is a PRIVATELY owned room inside the Heritage hotel. A very misleading listing. It is neither the Heritage nor an apartment. It is a small dark dingy poorly decorated room that looks out at a wall. Not worth the money, even if you werw aware what you were actually booking. You will be asked to clean the room and any complaints will not be well received, and you will never get your money back.
1-night trip

6/10 Good

Great location. Perfect for a short stay. Simple but comfortable. Great amenities in the building
1-night trip

2/10 Poor

Bizarre experience
I have stayed at the very good Heritage Hotel on business over 80 times over the years. This week I booked two nights at the privately owned apartments for the first time. Despite rooms being available for two nights sequentially I was still required to change rooms. There was a mix up about which room to stay at first so as requested I moved my bags the next morning to the new room before going to work. That day the cleaners threw out my food/wine/shoe polish etc bag (items you mop up when moving rooms) claiming it was rubbish despite the room having not been touched, so why? Because of the room mix up I was required to go back to the original room! It smelt, and I found a half eaten pizza in the microwave. Not mine! I took a photo and texted it to the apartment manager. Because of an easily avoidable room mix up, I suffered no less than 23 texts from the apartment manager who when I called to say none of them made any sense, or were apologetic, and that she appeared to be the problem, I then received a barrage of texts from her accusing me of being a 'liar', (twice, yes, in writing) about the pizza, and the room mix up, and threatening to contact the Hotel manager to have me banned from staying there. I have wasted enough time on these people but they are a brand nightmare for the excellent Hotel should you think they are the same outfit. Choose carefully.
Mark, 1-night trip