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Alisa Luxury Cruise

5.0 star property
Ha Long cruise with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alisa Luxury Cruise

Frette Italian sheets, premium bedding, Select Comfort beds
Balcony
Frette Italian sheets, premium bedding, Select Comfort beds
Kayaking
Sundeck

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Spa
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Private spa tub
Air conditioning
Connecting rooms available
Refrigerator
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Frette Italian sheets, premium bedding, Select Comfort beds

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Private spa tub
Air conditioning
Connecting rooms available
Refrigerator
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Senior Suite, Bathtub, Ocean View

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Senior Suite, Bathtub, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private spa tub
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Single Ocean Views

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Junior Suite Single Ocean Views

Highlights

Soundproofed
Individually decorated
Fireplace
Private spa tub
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
  • 18 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Senior Triple Room, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds

Senior Triple Room, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private spa tub
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds

Junior Suite, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private spa tub
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi

Frette Italian sheets, premium bedding, Select Comfort beds

Alisa Vip Suite Private Balcony & Jacuzzi

Highlights

Furnished balcony
Soundproofed
Individually decorated
Fireplace
Private spa tub
Air conditioning
Connecting rooms available
Refrigerator
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Similar properties

Exterior

Catherine Cruises

Pool
Free breakfast
Spa
Free parking
10.0 out of 10, Exceptional, (2)
Catherine Cruises
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About the neighborhood

Map
Gate 16 Tuan Chau Port, Ha Long, Quang Ninh

What's nearby

  • Dolphin Club - 20 min walk - 1.7 km
  • Tuan Chau Beach - 4 min drive - 2.6 km
  • Ha Long Night Market - 8 min drive - 6.9 km
  • Ha Long International Cruise Port - 13 min drive - 12.0 km
  • Halong Bay Marina - 17 min drive - 16.7 km

Getting around

  • Haiphong (HPH-Cat Bi) - 39 min drive
  • Ga Ha Long Station - 12 min drive
  • Cai Lan Station - 14 min drive
  • Cang Cai Lan Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bunny’s - ‬3 min drive
  • ‪Magnolia Restaurant - ‬9 min drive
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬8 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬8 min drive
  • ‪Diamond Restaurant - ‬8 min drive

About this property

Alisa Luxury Cruise

Take in the views from the rooftop terrace when you stay at Alisa Luxury Cruise. Guests can be pampered with Swedish massages at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this luxurious cruise ship.

Languages

English, Vietnamese

At a glance

Hotel size

  • 22 cabins
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 11:00 AM; Check-in end time: 11:30 AM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 2 percent for credit card payments
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 180 kilometers*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Shared refrigerator
  • 24-hour room service
  • Snack bar/deli

What to do

  • Fitness classes
  • Yoga classes
  • Karaoke
  • Fishing
  • Beach nearby
  • Kayaking nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Reception hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • DVD player
  • Smart television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Private spa tub
  • In-room massage
  • Fireplace
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Alisa Massage has 1 treatment room. Services include Swedish massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 2200000 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2 percent

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alisa Cruise Halong
Alisa Cruise Ha Long
Alisa Ha Long
Cruise Alisa Cruise Ha Long
Ha Long Alisa Cruise Cruise
Cruise Alisa Cruise
Alisa
Alisa Cruise
Alisa Luxury Cruise Cruise
Alisa Luxury Cruise Ha Long
Alisa Luxury Cruise Cruise Ha Long

Frequently asked questions

Does Alisa Luxury Cruise offer free cancellation for a full refund?
Yes, Alisa Luxury Cruise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alisa Luxury Cruise?
Sorry, pets aren't allowed.
Is parking offered on site at Alisa Luxury Cruise?
Sorry, there's no onsite parking at Alisa Luxury Cruise.
Is airport shuttle service offered by Alisa Luxury Cruise?
Yes, an airport shuttle is available. The charge is VND 2200000 per vehicle one-way.
What are the check-in and check-out times at Alisa Luxury Cruise?
Check-in start time: 11:00 AM; Check-in end time: 11:30 AM. Check-out time is 10:00 AM. Express check-in is available.
What is there to do at Alisa Luxury Cruise and nearby?
Have fun during the warmer months with activities such as fishing. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and make the most of other amenities like spa services.
Are there restaurants at or near Alisa Luxury Cruise?
Yes, there's an onsite restaurant.
Does Alisa Luxury Cruise have rooms with private spa tubs?
Yes, each room has a private spa tub and a deep soaking bathtub.
What's the area around Alisa Luxury Cruise like?
Alisa Luxury Cruise is a short 13-minute walk from Tuan Chau Park and 16 minutes' walk from Tuan Chau Amphitheater.

Alisa Luxury Cruise Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Fair

Extremely overpriced and disappointing
First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.
Ahyoung, 1-night family trip
Verified Expedia guest review

8/10 Very Good

First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).
Dan, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.
Kira, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!
1-night family trip
Verified Orbitz guest review

6/10 Good

Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
Lorna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

MYONG JEE, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.
Shane, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Overall very enjoyable Hslong Bay experience
Halong Bay is an experience not to miss. Alisa Cruises offered a small and compact ship offering all expected amenities The food on board was stunning and the staff very inclusive and friendly The cabins were basic with very hard beds The on cruise excursions were well thought out and enjoyable although it reminded me why we don’t go on cruises. All a little bit too organised Felt there was too much hanging around waiting to get on board and coach back to Hanoi. Slightly annoying having half hour toilet break each way at a local superstore trying to force local products on you. Overall very enjoyable and would recommend although the boat we were on wasn’t the one built in 2017 as advertised
Neil, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Unique experience
Our overnight stay with Alisa Cruise was lovely! Our tour guide Robert was nice and helpful in answering all our questions with regard to the cruise or the history behind Halong Bay. The crew was a friendly bunch! The ship was stunning and the view of Halong Bay from our room's balcony as we cruised around was simply breathtaking! There were many activities for us to take part in, e.g the cave visit and the kayaking was incredible. However, due to the packed structure of the cruise's programme, there wasn't much time for us to relax in our own rooms and fully enjoy the whole cruise experience. Nevertheless, it truly was a one-of-a-kind experience in one of the most beautiful sites on Earth!
Suet Yin, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lovely cruise, delicious food
Getting to the cruise point was abit difficult as there was no clear directions. However the cruise itself was lovely. The food for both lunch and dinner was amazing. However breakfast was quite average. The only let down was that the air conditioning in my room was not working.
S, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Happy Time
A lovely time on boat with Alisa Cruise ! Everything was great especially the food and people on boat. All are very friendly and good young looking people. Our room was on the 2nd deck so we got a big view which was really pleasant to me for my morning favorite " morning coffe time" . Itinerary would be perfect if can extend longer but over all very pleasant stay.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great Cruise
The accommodations were comfortable and spacious. The staff was very friendly and they kept the vibe upbeat. Food was great!
1-night trip
Verified Expedia guest review

10/10 Exceptional

Golden service for Alisa Cruise
We enjoyed the trip and cruise very much. Alisa is nicer than 5 star hotels in all over Vietnam. Staff worked hard and honest. Food tasted very good and attractive itinerary. We love Alisa very much and thank you Mr. Kenny Lee for your kind support.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Just perfect for Alisa
Perfect and Alisa must be on top qualified boat of 5 star in Halong Bay. We were very satisfied and happy with all. Very beautiful boat and excellent food and cabin
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Most beautiful boat in Halong Bay
We were recommended this cruise through some of our friends and felt happy to enjoy our great on this lovely boat. Everything was smoothly and exceeded our expectation. The Alisa is the best cruise in Halong Bay and we felt proud of experiencing our time there. The cabin was spotless, comfortable. Staff was polite, friendly and hard working. Food were excellent. We must come back and strong recommend Alisa Cruise to all our friends
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Professional Service
This was very good trip and we really enjoyed the Halong Bay experience. Tommy and his cruise member were fantastic and we would definitely give them a 5 stars for their brillant service.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful time
How happy we were with Alisa Cruise during our early summer vacation after Chinese new year. Our room was medium size but still have enough space for our need. It 's quite clean and neat so we had a good sleep. Breakfast & Dinner were really good and really impressed with the cooking class demonstration
Verified Hotels.com guest review

10/10 Exceptional

Perfect trip for Couple
No doubt this cruise will be perfect for couple like us. We made our choice after digging some research about this cruise. Since we traveled for our special anniversary we got pretty good extra offer including free transfer to the airport after our trip plus cake + flowers in our room were a special surprise. We were truly impressed with their professionalism and kind heart to give us such a beautiful room and most importantly beautiful moment and experience ever .
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant stay
Overall we had such a pleasant stay with Alisa Cruise. Tommy and his team went out his way to give us an amazing experience so far. Food, cabin and whole activities were perfectly exceeded our expectation.
Verified Hotels.com guest review

10/10 Exceptional

Great time for Family
Our family had such a great trip with Alisa Cruise and no doubt we will come back here again in the future. Staffs are all really lovely, friendly but very professional. Our cabins are not so big but have enough space and very neat. Itinerary was a bit short and we wish can spend more time here but all in all it was great experience.
Verified Hotels.com guest review