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Heron Hotel

3.5 star property
Mountain hotel in Awassa with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heron Hotel

View from room
Front of property
Meeting facility
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is P2,531
P2,911 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Lake View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Lake View

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
Shower/tub combination
Minibar
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Lake View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Lake View

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Shower/tub combination
Minibar
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Lake View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, Lake View

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Shower/tub combination
Minibar
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Accessible, Lake View

Premium bedding, minibar, in-room safe, desk

Business Suite, 1 King Bed, Accessible, Lake View

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Designer toiletries
Shower/tub combination
Minibar
  • 56 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Twin Room, 2 Bedrooms, Lake View, Executive Level

32-inch flat-screen TV with satellite channels, TV

Presidential Twin Room, 2 Bedrooms, Lake View, Executive Level

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Jetted bathtub
Private bathroom
Designer toiletries
  • 72 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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7.0 out of 10, Good, (40)
The price is P4,449
P5,116 total
includes taxes & fees
Dec 23 - Dec 24
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About the neighborhood

Map
Amora Gedel, Awassa

What's nearby

  • Fish Market - 1 min walk - 0.1 km
  • Lake Awasa - 1 min walk - 0.2 km
  • Hawassa University - 5 min drive - 5.0 km

Getting around

  • Awassa (AWA) - 109 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Haile Panorama Lake View Bar - ‬5 min drive
  • ‪Time Cafe - ‬3 min drive
  • ‪Gored Gored - ‬4 min drive
  • ‪Yemra Cafe - ‬2 min drive
  • ‪Tropical Burger - ‬2 min drive

About this property

Heron Hotel

When visiting Awassa, Heron Hotel is a great choice to consider. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights.

Languages

English

At a glance

Hotel size

  • 33 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: 8:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 15 km*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 17.0 per stay
  • Guests must contact this property in advance to reserve rollaway/extra beds

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Heron Hotel Awassa
Heron Awassa
Heron Hotel Hotel
Heron Hotel Awassa
Heron Hotel Hotel Awassa

Frequently asked questions

Does Heron Hotel offer free cancellation for a full refund?
Yes, Heron Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heron Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heron Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Heron Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle.
What are the check-in and check-out times at Heron Hotel?
Check-in start time: noon; Check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Heron Hotel and nearby?
Heron Hotel has a garden.
Are there restaurants at or near Heron Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.
Does Heron Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Heron Hotel like?
Heron Hotel is located a short 1-minute walk from Lake Awasa.

Heron Hotel Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Disgusting
YOU & YOUR THINGS ARE NOT SAFE AT HERON HOTEL!! A male member of staff let himself into my room with the pass card. I was in bed at the time. There was nowhere to lock your things in the room, so if I wasn’t in, I’m sure he would have helped himself to them. The female manager and male receptionist laughed in my face when I went down shaking from the experience. As a woman travelling alone I felt completely unsafe and at risk. When I complained to Hotels.com they equated my safety to a $5 voucher to use with them. I will NEVER book with them again. Apparently when they spoke to Heron Hotel, they denied it happened - even though I recorded the conversation - and they refused a refund, meaning I had to spend a horrible night at the hotel before I could leave the next day. The picture shows what I had to do to remotely try and protect myself and my belongings that night. It also took 4 room changes to get a room with hot water the night I checked in. Completely unacceptable, disgusting, disgraceful behaviour
2-night trip
Verified Hotels.com guest review

6/10 Good

nice place and great staff. However, i got mugged around the lake day time. not safe to walk alone
stephen, 6-night trip
Verified Expedia guest review

6/10 Good

When I checked in they were unaware of my reservation. I was then given a nice room - but once I had unpacked I was moved to a different room that had no lake view and was not as described.
Nate, 1-night business trip
Verified Orbitz guest review

8/10 Very Good

Martin, 1-night trip
Verified Expedia guest review

6/10 Good

Andrew, 5-night trip
Verified Orbitz guest review

8/10 Very Good

Safety and quality
Abonesh, 3-night trip
Verified Expedia guest review

8/10 Very Good

David, 3-night trip
Verified Expedia guest review

6/10 Good

Mulusew, 1-night trip
Verified Expedia guest review

6/10 Good

Hassan Ali, 1-night trip
Verified Expedia guest review

8/10 Very Good

In a very quiet area, clean, equipped with hairdryer drinking bottle water provided every day, but no tea/ coffee facilities in room. The bathroom is ok but a little licks of water. Wonderful service staff members couldn’t do enough for you always with great smile. Will definitely go back again
Muna, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Cleanliness and staff proficient
Verified Expedia guest review

10/10 Exceptional

J'ai apprécié le calme et la terrasse
Patrick, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent
Mban, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Friehiwet, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Abraham w, 5-night trip
Verified Hotels.com guest review

6/10 Good

The property claims its rooms to have lake view. They don't. Actually, the first night, they put me in a basement. 2nd night 2nd floor but still no lake view. I don't think anyone of their rooms have lake view. They shouldn't advertize wrongly like that. It is misleading. That being said, the staff tried to make up to the disappointment. They are very friendly and helpful.
Assegid, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Food was good and friendly staff, also they spoke English which was helpful.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

All great and i will defintly recommend to family and friends
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great value for the money.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Very respectful and helpful staff. Inviting atmosphere. Restaraunt right next door named Venezia might just be some of the best Italian food i’ve had in Ethiopia. What more can I say?
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very Good

Mohamed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very helpful and accommodating, I will love to stay there again.
Glah, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Practical and friendly
I stayed here for a couple of nights as a way to break up a long journey. It was clean, welcoming and well positioned. The water pressure and water temperature was much better than I have received in so-called 5 star places. The staff always have a friendly smile and greeting. ATM's right by the hotel, fish market and bird park 5 minutes walk, Italian restaurant next door. Perfect place for what I needed.
Hilary, 2-night trip
Verified Hotels.com guest review