Experience the best of Shanghai at Royal Garden Hotel Shanghai, where luxurious amenities meet modern comforts. Relax with a massage at Pattaya SPA or enjoy a meal at one of two restaurants. Stay connected with in-room WiFi and unwind by the indoor pool or outdoor pool.
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport drop off from 6:30 AM to 9:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Room service (late night)
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
10 buildings/towers
Built in 2016
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
50-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's robes
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Soundproofed rooms
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Jetted bathtub
Separate bathtub and shower
Hydromassage showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Pattaya SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Fees & policies
Refundable deposits
Deposit: CNY 500.0 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 128 for adults and CNY 64 for children
Airport shuttle service is offered for an extra charge of CNY 30 per person
Children & extra beds
Rollaway beds are available for CNY 300 per night
Airport shuttle service for children between the ages of 2 and 12 costs CNY 30
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal Garden Shanghai
Royal Garden Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel
Royal Garden Hotel Shanghai Shanghai
Royal Garden Hotel Shanghai Hotel Shanghai
Frequently asked questions
Does Royal Garden Hotel Shanghai offer free cancellation for a full refund?
Yes, Royal Garden Hotel Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Garden Hotel Shanghai?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Royal Garden Hotel Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Garden Hotel Shanghai?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Royal Garden Hotel Shanghai?
Yes, a shuttle from the hotel to the airport is available from 6:30 AM to 9:00 PM at scheduled times. The charge is CNY 30 per person.
What are the check-in and check-out times at Royal Garden Hotel Shanghai?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Royal Garden Hotel Shanghai and nearby?
Royal Garden Hotel Shanghai has a spa, an outdoor pool, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Royal Garden Hotel Shanghai?
Yes, there are 2 onsite restaurants.
Does Royal Garden Hotel Shanghai have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around Royal Garden Hotel Shanghai like?
Royal Garden Hotel Shanghai is a short 7-minute walk from East Huaxia Road Station and 8 minutes' walk from Huaxia Culture Park.
Royal Garden Hotel Shanghai Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
Mar 1, 2020
very beautiful hotel
The hotel is so amazing. It’s so beautiful like the ancient chinese palace and you can take the beautiful pic within the hotel.
Pimchanok
Pimchanok, 2-night trip
10/10 Exceptional
Feb 4, 2020
Beautiful gardens and traditional Chinese style buildings worth the staying!
Expedia say that has hotel shuttle to the airport and they do not have it we had wait many hours at the airport and when we call they say that it dose not have that service. And other disappointed thing is that the Hotel dose not had air condition working at the two rooms we had
Verified traveler
1-night trip
10/10 Exceptional
Nov 17, 2019
Vivek
Vivek, 1-night trip
6/10 Good
Nov 8, 2019
中心部から遠いので、移動時間がかかる。
song
song, 3-night trip
10/10 Exceptional
Oct 24, 2019
Close to the train station.
It is quite convenient to travel to the Pudong International Airport and Shanghai Disney from the hotel.
The room is huge with lots of packing space. Spacious enough for families.
Verified traveler
2-night trip
8/10 Very good
Oct 23, 2019
AKIKO
AKIKO, 2-night trip
10/10 Exceptional
Oct 22, 2019
Verified traveler
1-night trip
4/10 Fair
Oct 12, 2019
호텔 시설은 여태 묵었던 곳 중 제일 좋았지만 서비스는 역대 최악
호텔 시설은 정말 예쁘고 정원도 정말 예쁩니다 다만 서비스는 절대 기대하지 마세요
스파 서비스가 새벽2시까지 한다길래 12시에 갔더니 직원이 자느라 고객이 온줄도 모르고 자다 일어나서 그런지 굉장히 불친절했습니다 한국에서 마사지 받았을 때 너무 좋았는데 호텔 마사지는 좀 더 비싸길래 더 좋겠거니 생각했는데 공짜로 받았어도 기분나빴을 서비스를 내 돈주고 받으니까 기분이 더 나쁘네요
방에 데려다주기만 하고 나가버리길래 멀뚱멀뚱 기다리고 마사지도 시원하게 아픈게 아니라 힘으로만 마사지해서 꼬집는줄 알았습니다 동생은 간지럽기만 하고 하나도 안시원했다고 했구요 마사지 끝나고도 지 혼자 휙 나가버려서 뭔가 했습니다
디즈니랜드 픽업 신청을 했는데 분명 9시 반에 주차장에서 출발하니 9시쯤 디즈니랜드에서 출발하면 된다더니 9시 되기 전부터 전화해서 나오라고 닦달을 하는 바람에 불꽃놀이도 다 못보고 나왔습니다
체크아웃할 때도 이전 호텔은 서비스는 괜찮았냐, 차지는 얼마다, 혹시 택시가 필요하면 불러주겠다는 식으로 굉장히 친절했는데 이 호텔은 가격만 띡 불러주고 끝났는데요? 이런 식이네요 이전 호텔 서비스가 좋았어서 더 비교되는 것도 있는 것 같아요
결론은 호텔 시설은 최고지만 서비스는 절대 기대하면 안되는 호텔이구요 조식 포함이었는데 식당이 어딘지도 안알려줘서 먹지도 못했네요(아침에 바빠서 조식 먹을 시간이 없긴했지만 그래도 식당 위치와 이용 시간은 미리 알려줘야하는거 아닐까요ㅡㅡ) 중국어 못하면 직원이랑 의사소통이 거의 불가능하니 중국어 잘하는 분만 숙박하세요 호텔 주위에 아무것도 없는것도 불편했습니다
Smart, clean, functional. Service was poor. I’m not sure if it was because I was foreign or because I was female, but the service was lax, slow and not remotely enthusiastic.
Verified traveler
3-night trip
8/10 Very good
Jun 29, 2019
je hwan
je hwan, 2-night trip
10/10 Exceptional
Jun 23, 2019
다음상해여행도 이곳입니다.
가성비 갑인 호텔..주변 조용하고 호텔환경 아주 좋고 직원들 친절합니다. 공항에서도 가깝고 바로 앞에 2호선 있어서 동방명주로 이동 용이하고 디즈니랜드까지도 가깝슥니다.