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Hyatt On The Bund

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Miscellaneous
Ballroom
Exterior
Premium bedding, minibar, in-room safe, desk
Buffet

Overview of Hyatt On The Bund

Hyatt On The Bund

5.0 star property
Luxury hotel in Hongkou District with 6 restaurants and spa
8.4 out of 10 Very Good
8.4/10 Very Good

835 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
199 Huang Pu Road, Shanghai, Shanghai, 200080
Main amenities
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area

Room options

About this area

What's nearby

  • In Hongkou District
  • Yu Garden - 4 min drive
  • Nanjing Road Shopping District - 4 min drive
  • People's Square - 4 min drive
  • Oriental Pearl Tower - 4 min drive
  • The Bund - 5 min drive
  • Jing'an Temple - 6 min drive
  • Former Site of the International Mixed Court for the French Concession - 6 min drive
  • Shanghai New International Expo Centre - 13 min drive
  • National Exhibition and Convention Center - 19 min drive
  • Shanghai Disneyland© - 26 min drive

Getting around

  • Hongqiao International Airport (SHA) - 15 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 33 min drive
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Railway Station - 17 min drive
  • Nanxiang North Railway Station - 20 min drive
  • Puxi Tram Stop - 10 min walk
  • International Cruise Terminal Station - 11 min walk
  • Tiantong Road Station - 15 min walk
  • Cruise terminal shuttle (surcharge)

Restaurants

  • 新大陆 Xindalu - 1 min walk
  • 好孃孃净素坊 - 2 min walk
  • Le Gourmand - 2 min walk
  • 海王大酒店 - 2 min walk
  • 牛奶棚 - 9 min walk

About this property

Hyatt On The Bund

Hyatt On The Bund features a rooftop terrace and puts you 2.7 mi (4.4 km) from The Bund. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Aroma, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers love the bar and location. Public transportation is just a short walk: Puxi Tram Stop is 10 minutes and International Cruise Terminal Station is 11 minutes.

Languages

Chinese (Mandarin), English, German, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 620 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Cruise terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Baby bath
  • Lifeguard on site

Working away

  • Business center
  • 18 meeting rooms
  • Computer station
  • Conference center (21528 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 46-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Free weights
  • Other workout equipment

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Aroma - This restaurant serves breakfast, lunch, dinner, and light fare.
Tea Room - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Xindalu -China Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Vue Restaurant - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.
Vue Chinese Dining - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for CNY 120 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately CNY 248 per person

Renovations and closures

This property is closed from April 1 2023 to May 31 2024 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for CNY 280.49 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay.

Also known as

Bund Hyatt
Hyatt Bund
Hyatt Hotel Bund
Hyatt Hotel Shanghai
Hyatt On The Bund Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Hyatt Bund Hotel Shanghai
Hyatt Bund Hotel
Hyatt Bund Shanghai
Shanghai Hyatt
Hyatt Shanghai
Hyatt Hotel Shanghai
Hyatt Bund
Hyatt On The Bund Hotel
Hyatt On The Bund Shanghai
Hyatt On The Bund Hotel Shanghai

Frequently asked questions

Is Hyatt On The Bund currently open?
This property is closed from April 1 2023 to May 31 2024 (dates subject to change).
Does Hyatt On The Bund offer free cancellation for a full refund?
Yes, Hyatt On The Bund does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt On The Bund?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt On The Bund?
Yes, there's an indoor pool.
Are pets allowed at Hyatt On The Bund?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hyatt On The Bund?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hyatt On The Bund?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Hyatt On The Bund and nearby?
Hyatt On The Bund has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Hyatt On The Bund?
Yes, there are 6 onsite restaurants, featuring Chinese cuisine.
What's the area around Hyatt On The Bund like?
Hyatt On The Bund is in Hongkou District, a short 15-minute walk from Nanjing Road Shopping District and 6 minutes' walk from Zhapu Road. Travelers say that the hotel is in a great location.

Reviews

8.4

Very Good

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Disappointing
We had to move rooms twice because the rooms were dirty. The first room the carpets/floor hadn't been cleaned, there was crumbs of food all over the floor and on the chair within the room. We informed the front desk, who were actually very good, and were told it would be cleaned by the time we were back from a walk. It hadn't been cleaned some 5 hours later so they move us. The second room was the same but also had hair in the sink and bath where the room hadn't been cleaned. Again, I complained and 45 mins later they moved us. The last room was good but the air-conditioning was not good enough considering the current temperature in Shanghai. I guess they use power saving at night to reduce their costs and so during the night is got warmer and warmer till around 7 when it started to feel cooler again. Overall, the hotel is tired and in need of renovation. I would say it's not worth the money it cost.
david, 1-night trip
Verified Hotels.com guest review

6/10 Good

The view of the bund from the room was amazing. However, the room definitely need a new coat of paint and update the switches.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Poor service great facilities, views and location
Service was quite poor from the door. My family had 5 large suitcases and some bags but we waited for a while for a bellboy or any staff at the entrance of the hotel. Had to go in and ask the person checking temperature to help and bring a trolley as well. Later, one of the staff came to help luckily but did not expect this from a five star hotel since every other hotel we have been in SH or else where had great luggage service. I told the staff at reception about the luggage situation and was totally ignored. The only saving grace was the view of the bund, the bar and the facilities: swimming pool and hot tub. Staff at the fitness facilities were super friendly.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

fab location
The location of this hotel is fabulous. The Bund lies before you and you have easy access to restaurants and sceinic spots.
Glenda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The rooftop bar was great.
David, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Francesco Paolo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hot spot but is it too hot?
Hotel with fabulous views, great restaurant with Sunday champagne brunch and excellent club service. My only complaint is that the ac in restaurants and club lounge is poor- a much mentioned complaint so I’m surprised still not rectified.
Trevor, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Unfortunately, there is a construction project going on right in front of the hotel. Other than that, everything was great.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Palanisamy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review