2/10 Poor
September 26, 2018
AVOID AT ALL COSTS!
Authentic fraud! The booking was made for a twin room, in the assumption of matching the description, ie with the area described in the information and with window (according to misleading photographs). It turns out that the room does not match what is booked, namely in the area and in the absence of window. After the complaint presented at the reception (or kind of reception), we are forced to pay another HKD 100 per night (!) to have access to a room that corresponds to the room that was actually booked. One can only conclude that it is a fraudulent scheme!
In addition: beds too small (feet are outside for someone over 1.60 m), dirty room (small bugs everywhere), broken air conditioning, no ventilation, bad smells.
AVOID AT ALL COSTS!
Bruno
Bruno, 2-night romance trip
Verified Hotels.com guest review