When we arrived, we were shown to a room with a shower, even though I booked a room with a deep soaking bath tub. The very friendly and helpful manager corrected this straight away and gave us a spacious room with a bath tub. In fact, for us it was the manager, the reception staff and the very friendly young lady in the breakfast room who all contributed to a pleasant stay. The location of the hotel is in a quiet side street of Soksan, but still in walking distance to Pub Street and the Night Market. My friend enjoyed the pool and spent many hours there, especially on days where it was quiet. The let down of this hotel is the breakfast. It is geared towards the Asian group tours and offers little for the Western tastes. This should be improved. Muesli, Cornflakes, better jams and more variety of fruits would go a long way. We actually purchased some breakfast items from the supermarket. Another disappointment was that the cable for the TVs in the rooms broke down and we were given a notice that this would be indefinite due to larger repairs. No compensation was offered. We would say 4 star is a bit too grand on an international scale, but the hotel definitely offers a reasonable 3 star experience.