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Era Cruises

5.0 star property
Ha Long cruise with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Era Cruises

Outdoor pool
Interior detail
In-room safe, blackout drapes, soundproofing, bed sheets
Front of property
Living room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • Bar
  • Free breakfast
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 24-hour fitness center
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms
  • Airport pick-up service
  • Area shuttle
  • Cruise ship terminal shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Connecting Suite, Private Balcony

In-room safe, blackout drapes, soundproofing, bed sheets

Connecting Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Jetted bathtub
  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Era President Suite

Living area

Era President Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Jetted bathtub
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Sea Family Suite, Balcony

In-room safe, blackout drapes, soundproofing, bed sheets

Garden Sea Family Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Jetted bathtub
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for King Terrace Suite

In-room safe, blackout drapes, soundproofing, bed sheets

King Terrace Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Jetted bathtub
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

In-room safe, blackout drapes, soundproofing, bed sheets

Terrace Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Jetted bathtub
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite, Terrace

In-room safe, blackout drapes, soundproofing, bed sheets

Royal Suite, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Jetted bathtub
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Minibar, desk, laptop workspace, blackout drapes

Venus Halong Cruises

Pool
Free breakfast
Spa
Airport transfer
9.0 out of 10, Wonderful, (12)
Venus Halong Cruises
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About the neighborhood

Map
No 26, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh

What's nearby

  • Tuan Chau Beach - 9 min walk
  • Dolphin Club - 10 min walk
  • Ha Long Night Market - 10 min drive
  • Ha Long International Cruise Port - 16 min drive
  • Halong Bay Marina - 19 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 46 min drive
  • Noi Bai Intl. Airport (HAN) - 144 min drive
  • Ga Ha Long Station - 15 min drive
  • Cai Lan Station - 18 min drive
  • Cang Cai Lan Station - 20 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • ‪Magnolia Restaurant - ‬11 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬11 min drive
  • ‪Diamond Restaurant - ‬10 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬11 min drive

About this property

Era Cruises

Located near a train station, Era Cruises is a great choice for a stay in Ha Long. Guests can be pampered with facials at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious cruise ship include 2 bars/lounges, a 24-hour fitness center, and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 18 cabins

Arriving/Leaving

  • Check-in start time: 11:30 AM; Check-in end time: noon
  • Minimum check-in age: 18
  • Check-out time is 9:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking limited

Transfers

  • Airport pickup from 7:30 AM to 10:00 AM*
  • Cruise terminal shuttle*

Offsite

  • Area shuttle within 160 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–7:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Kayaking
  • Fishing
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 940000 per vehicle
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

Does Era Cruises offer free cancellation for a full refund?
Yes, Era Cruises does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Era Cruises?
Sorry, pets aren't allowed.
Is parking offered on site at Era Cruises?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Era Cruises?
Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 10:00 AM. The charge is VND 940000 per vehicle.
What are the check-in and check-out times at Era Cruises?
Check-in start time: 11:30 AM; Check-in end time: noon. Check-out time is 9:30 AM.
What is there to do at Era Cruises and nearby?
Have fun with onsite activities like kayaking and fishing. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour fitness center. Era Cruises also has spa services.
Are there restaurants at or near Era Cruises?
Yes, there's an onsite restaurant that offers local and international cuisine.
Does Era Cruises have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Era Cruises have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Era Cruises like?
Era Cruises is a short 9-minute walk from Tuan Chau Beach and 10 minutes' walk from Tuan Chau Amphitheater.

Era Cruises Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
cindy, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent cruise with attentive crew.
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Scott, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Woon Chooi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Older cruise
Gaganjot, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great fun on the Era boat!
The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
ZOHAR, 2-night trip
Verified Hotels.com guest review

6/10 Good

We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Sydney, 1-night trip with friends
Verified Expedia guest review

6/10 Good

It Was Just Okay, Not The Best.
I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Alias, 2-night trip
Verified Hotels.com guest review

6/10 Good

Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Rosanna, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good experience
Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Ajay, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Fraser, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Arthur, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

I found two cockroaches in my room. It was awful.
Waka, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic boat
Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.
Verified Expedia guest review

10/10 Exceptional

What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Grant, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very pleasant cruise on Era
Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
john, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just ok. Pictures are not accurate. Service is good
Cordelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mr. Lee and his staff went above and beyond my expectations and hospitality experience. I’m finding that in just about any facility here in Vietnam, the level of excellence is slightly degraded, but only slightly. We had an incredible, beautiful room, and despite the lack of time our experience was filled with excursions and Activities keeping us busy for the full 24 to 30 hours we were with them. I would highly recommend anybody who wants the most luxurious and immense room with a Jacuzzi bathtub to melt your trip fatigue away from, book two nights with Era cruises. I can’t recommend them anymore than I already have for the experience, and the scenery was unmatchable. Thank you again, Mr. Lee and his staff.are definitely an A1 in my book. Bravo, bravo, bravo Steven and Jinsuk. 🙌👏🙌👏🙌
Steven, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Era Cruises is Good
Wonderful and manager Mr. Lee works hard and detail person. Whole teams is friendly.
lingyun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staffs.
Yan, 1-night family trip
Verified Expedia guest review