2/10 Poor
January 26, 2025
Not recommended! Stay away.
Bad service!! Unclean rooms!! And unreliable staff!! I booked a room with a balcony and when we arrived at the hotel I was told that someone else had taken my room and only a regular room was left. I asked for the price difference and was told that all rooms were the same price. When I insisted on a balcony, I was suddenly given a room on a second floor without an elevator. The room had a broken door and was very dirty and smelly. The service was dismissive and insulting, loud noise from the road and the area. There is no spa at all even though it says there is one. A small, cold, dirty pool. A disappointing and expensive hotel!
After a month of traveling and moving between many hotels. This is the most terrible hotel!
ronit
ronit, 2-night trip
Verified Hotels.com guest review