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Hotel Palace Puebla

3.0 star property
Savor a cocktail at the bar while browsing local artwork on display nearby. Let us help you make memories with our attentive staff.

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Photo gallery for Hotel Palace Puebla

Hallway
Desk, laptop workspace, iron/ironing board, free WiFi
Interior entrance
Desk, laptop workspace, iron/ironing board, free WiFi
Front of property
Located near Puebla Cathedral, Hotel Palace Puebla offers an artistic retreat. Discover the art gallery, indulge in shopping on site, or enjoy a drink at the bar. With free in-room WiFi and concierge services to help you plan your day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Hair dryer
The current price is P1,419
P1,688 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Flat-screen TV
Fan
Hair dryer
Private bathroom
Satellite channels
Mobile key entry
Laptop workspace
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Flat-screen TV
Fan
Hair dryer
Private bathroom
Satellite channels
Mobile key entry
Laptop workspace
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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P2,089 total
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About the neighborhood

Map
2 ORIENTE NUMERO 13, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk
  • Puebla Cathedral - 7 min walk
  • Puebla Convention Center - 8 min walk
  • Centro Expositor - 7 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería la Oriental - ‬2 min walk

About this property

Hotel Palace Puebla

Hotel Palace Puebla offers a great location, putting you within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Art gallery on site
  • Shopping mall on site
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 26
  • Front entrance ramp
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Palace Puebla
Palace Puebla
Hotel Palace
Hotel Palace Puebla Hotel
Hotel Palace Puebla Puebla
Hotel Palace Puebla Hotel Puebla

Frequently asked questions

Does Hotel Palace Puebla offer free cancellation for a full refund?

Yes, Hotel Palace Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Palace Puebla?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Palace Puebla?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Palace Puebla?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Palace Puebla and nearby?

Recommended spots to visit include Zócalo de Puebla (2-min walk) and Puebla Cathedral (7-min walk), along with Puebla Convention Center (8-min walk) and Fort Loreto (1.4 mi).

Are there restaurants at or near Hotel Palace Puebla?

Yes, there's an onsite restaurant.

What's the area around Hotel Palace Puebla like?

Hotel Palace Puebla is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

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Hotel Palace Puebla Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good place to stay.
Jose Luis, 6-night trip

6/10 Good

Pamela, 1-night trip

2/10 Poor

Karla, 3-night trip

10/10 Exceptional

Erik, 1-night trip

10/10 Exceptional

Ulises Gustavo, 1-night trip

10/10 Exceptional

Carlosalberto, 2-night trip

10/10 Exceptional

Muy céntrica y amables
Maria Isabel, 4-night trip

6/10 Good

Un hotel muy cómodo y con buena ubicación, el personal muy amable, habitación limpia y cama cómoda
Bruno, 1-night trip

4/10 Fair

Parece vecindad !! Es muy fea !! La cama las almohadas y en el baño había cabellos tanto así como en la cama muy feo
Erendi, 1-night trip

6/10 Good

Armando, 2-night trip

10/10 Exceptional

Excelente ubicación Muy tranquilo el ambiente
Ericka, 1-night trip

10/10 Exceptional

cinthya azeneth, 1-night trip

10/10 Exceptional

MARIA DEL CARMEN, 1-night trip

6/10 Good

María Magdalena, 2-night trip

8/10 Very good

GRACIAS
GRICELDA, 1-night trip

10/10 Exceptional

Excelente
Diego Alonso, 1-night trip

10/10 Exceptional

Todo excelente
Erick, 1-night trip

2/10 Poor

Había chinches en la cama y termine picoteado y con una ronchas en todo mi cuerpo.
CESAR, 2-night trip

10/10 Exceptional

Excelente servicio, el personal muy atento y amable ¡¡¡FELICIDADES !!!!
A Margarita, 2-night trip

10/10 Exceptional

Falta de empatía y criterio en el servicio
Solo un detalle que con servicio de restaurante, solicitamos un poco de hielo (dos cubos de hielo) para un medicamento, y fue negado, que se tenía que comprar una bolsa de hielo. Falta un poco de empatía y aplicar criterio.
hanako, 3-night trip

8/10 Very good

Muy buena ubicación. Hotel limpio y funcional.
Isaac, 1-night trip

6/10 Good

Estuvo bien la estancia, solo a la hora de check list, fue un poco tardado
Oscar, 1-night trip

10/10 Exceptional

Julio, 1-night trip

8/10 Very good

mangel, 2-night trip

10/10 Exceptional

todo bien , la habitacion estaba lista me dieron acceso antes de la hora de checkin . muchas gracias!
PAOLO, 1-night trip