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Hipotels Gran Playa de Palma

4.0 star property
Adventure hotel with full-service spa, connected to the convention center, near El Arenal Beach

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Photo gallery for Hipotels Gran Playa de Palma

Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Minibar, in-room safe, desk, blackout drapes
Sauna, hot tub, body treatments, hot stone massages, sports massages
View from room
Reception
Overlooking El Arenal Beach, Hipotels Gran Playa de Palma is an upscale retreat with a poolside bar, garden, and Mallorca Wellness SPA. Enjoy hot stone massages and bike rentals while exploring nearby attractions like Playa de Palma.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Double Room, Balcony, Pool View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace, Pool View

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace, Pool View

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Pool View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace, Pool View

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sea view
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Pool View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sea view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace, Pool View

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Pool View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Pool View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace, Pool View

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, Terrace

Minibar, in-room safe, desk, blackout drapes

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Pool View

Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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Exterior

Iberostar Waves Cristina

  • Pool
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  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, (1005)
The price is P7,474
P8,324 total
includes taxes & fees
Mar 9 - Mar 10
Iberostar Waves Cristina
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About the neighborhood

Map
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600

What's nearby

  • Playa de Palma - 7 min walk - 0.6 km
  • El Arenal Beach - 19 min walk - 1.6 km
  • Aqualand El Arenal - 4 min drive - 4.5 km
  • Palma Aquarium - 5 min drive - 4.5 km
  • Platja de Can Pastilla - 10 min drive - 5.6 km

Getting around

  • Palma de Mallorca Airport (PMI) - 10 min drive
  • Marratxi Poligon Station - 13 min drive
  • Marratxi Station - 14 min drive
  • Palma de Mallorca Son Fuster Station - 17 min drive

Restaurants

  • ‪Megapark - ‬6 min walk
  • ‪Bierkönig - ‬6 min walk
  • ‪Levita Cafe - ‬6 min walk
  • ‪Bamboleo - ‬6 min walk
  • ‪Balneario 6 - ‬8 min walk

About this property

Hipotels Gran Playa de Palma

Hipotels Gran Playa de Palma puts you just a 5-minute drive from Playa de Palma and Aqualand El Arenal. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other highlights include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

Catalan, English, German, Spanish

At a glance

DONE

Hotel size

    • 368 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 10 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Scooter/moped rentals
  • Bicycle tour information
  • Beach nearby
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (5124 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Spa

Mallorca Wellness SPA has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Dining

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12.30 per person

Renovations and closures

The property is closed between December 10 and February 1.

Parking

  • Covered self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hipotels Gran Playa Palma Hotel Playa de Palma
Hipotels Gran Playa Palma Hotel
Hipotels Gran Playa Palma Playa de Palma
Hipotels Gran Playa Palma
Hipotels Gran Playa De Palma Majorca
Hipotels Gran Playa de Palma Hotel
Hipotels Gran Playa de Palma Palma de Mallorca
Hipotels Gran Playa de Palma Hotel Palma de Mallorca

Frequently asked questions

Is Hipotels Gran Playa de Palma currently open?

The property is closed between December 10 and February 1.

Does Hipotels Gran Playa de Palma offer free cancellation for a full refund?

Yes, Hipotels Gran Playa de Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hipotels Gran Playa de Palma?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9:30 AM to 7:00 PM.

Are pets allowed at Hipotels Gran Playa de Palma?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hipotels Gran Playa de Palma?

Yes. Self parking costs EUR 10 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hipotels Gran Playa de Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hipotels Gran Playa de Palma?

No, this hotel doesn't have a casino, but Mallorca Casino (14-min drive) is nearby.

What is there to do at Hipotels Gran Playa de Palma and nearby?

Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes segway rentals. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hipotels Gran Playa de Palma also has a 24-hour fitness center and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Hipotels Gran Playa de Palma?

Yes, there's an onsite restaurant.

Does Hipotels Gran Playa de Palma have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hipotels Gran Playa de Palma like?

Hipotels Gran Playa de Palma is a short 19-minute walk from El Arenal Beach and 7 minutes' walk from Playa de Palma.

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Hipotels Gran Playa de Palma Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice modern hotel, half board is really good and different choice for dinner every night.
Annelis, 4-night trip

10/10 Exceptional

Excellent service, excellent food, very comfortable room and pool area - totally recommend
Andrew, 7-night trip

10/10 Exceptional

Great hotel a block from the beach. They offer a great breakfast and dinner buffet. The room we stayed had a view of the 2 swimming pools and partial ocean view.
Oscar, 6-night trip

10/10 Exceptional

Super comfortable and clean hotel, excellent location, amazing food
Daniela, 5-night trip

10/10 Exceptional

Brilliant hotel at fair price. Excellent service and Food was good too
Rohini, 4-night trip

10/10 Exceptional

The staff were brilliant, many thanks for their service and amazing hotel!
Fraz, 5-night trip

10/10 Exceptional

It was an excellent choice for our holiday.
GARRY, 4-night trip

10/10 Exceptional

excellent hotel, great facilities
michelle alexandra, 4-night trip

10/10 Exceptional

Very nice hotel.
Mari, 7-night trip

10/10 Exceptional

The stay was excellent. Beautiful location, nice large pool and the views were amazing from the balcony

10/10 Exceptional

2nd time in the hotel- with our child now. everything was fine, very nice hotel and personal. short way to the sea. we booked hotel with breakfast, this was very nice too. we will come again.
Simone, 10-night trip

8/10 Very good

Really good hotel with staff that leave room to improve.
Björn, 7-night trip

8/10 Very good

The property is new, very good but very busy. The areas around hotel, is for younger Europeans not British. Not suited to older people
John, 4-night trip

10/10 Exceptional

Best hotel in the area
It’s amazing hotel. A lot of great facilities, I love the swimming pool and restaurants. The breakfast is so high quality with variety of foods. Very relaxing when staying. I also love it’s SPA and souna room.
Chi Kwok, 6-night trip

6/10 Good

The property was great the place clean all over is great but staff needs to learn other language then just Spanish and be friendlier seems they don’t care except couple of them
Tatiana, 4-night trip

10/10 Exceptional

Great hotel close to Arenal beach. But the area was a bit shady and polluted by drunk groups of people.
Arve, 1-night trip

10/10 Exceptional

All very good
Andrew, 7-night trip

10/10 Exceptional

Lovely spacious rooms, always enjoy our stay. The staff are very polite and nothing is too much trouble. Will be returning again, our 11th visit as it’s got all that we need on our cycling holidays.
dawn, 7-night trip

10/10 Exceptional

Our stay was fabulous, very clean modern hotel! We had a junior suite with a terrace and sea view. Breakfast was amazing, with so many options. We would definitely be coming back!
Natalia, 6-night trip

8/10 Very good

Generally just a great hotel complex with everything you need. The pool area is probably the highlight for me. Would have been nice with a “real” restaurant and not just a buffet for dinner if you don’t feel like going somewhere in the evening. Can only speak for the room we got that while generally nice and tidy it could use a bit of a fix up to remove some wear and tear after years of use. Nothing major though. At this price level I would expect a basic fridge in the room to keep drinks cold.
Alexander, 8-night trip

8/10 Very good

the staff was very friendly, clean hotel, great rooms, lots of food options however quality of food could have been improved (some food was salty). good location by the water and good amenities. just wish we didn’t have to pay for water.
Diana, 4-night trip

10/10 Exceptional

Loved the free parking ,garage.
Marisa Skye, 7-night trip

10/10 Exceptional

Everything about the hotel was 1st class. From the staff on reception, polite and helpful. To the cleanliness of our room, choice of food both in the morning and at dinner and the feel of security within the hotel. Will be back.
Jennifer, 10-night trip

10/10 Exceptional

A very nice hotel, more impressive compared to the advertisement. The lobby, the rooms, the breakfast and dinner. The pool-bar. Efficiency of personell in restaurants. Especially appreciated the low noise level in the breakfast and dinner restaurants. The garden next to the pools were well maintained. Well working A/C in room and lobby. 100m from the beach and beach-walk. The prices at pool-bar were reasonable. Can highly recommend. If you visit the hotel, pay a visit at the top floor bar in the next door sister hotel ”palace”. Something to improve may be the quality of entertainment. Was a lot better on the top floor in sister hotel ”Palace”. The pools were no deeper tjan 1.20m and a bit too warm for my taste (36 degrees in shadow).
Anders, 7-night trip

10/10 Exceptional

Not family friendly area.
Christine, 4-night trip