Hisoar Hotel Shenzhen

4.0 star property
Bayfront hotel in Nanshan with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hisoar Hotel Shenzhen

Children's play area - outdoor
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Gym
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Children's pool
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
Feel at home
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 2 Twin Beds

Highlights

Air conditioning
TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 68 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

Premium Double Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Down duvet
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 53 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 68 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Twin Room

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Down duvet
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 53 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
TV
Pillow menu
Down duvet
Sofa bed - twin
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 53 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Family Room, 2 Bedrooms, Ocean View

Highlights

Air conditioning
TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
2 bedrooms
  • 121 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Suite, 1 Queen Bed

Highlights

Air conditioning
TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 68 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Twin Beds

Highlights

Air conditioning
TV
Pillow menu
Down duvet
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 53 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
No. 2277 Keyuan South Road, Shenzhen, Guangdong, 518040

What's nearby

  • MixC Shopping Mall - 4 min drive - 3.8 km
  • Shenzhen University - 5 min drive - 4.5 km
  • Shenzhen Bay Port - 6 min drive - 5.4 km
  • Shekou Ferry Terminal - 7 min drive - 6.8 km
  • Window of the World - 8 min drive - 8.1 km

Getting around

  • Hong Kong International Airport (HKG) - 36 min drive
  • Shenzhen Intl. Airport (SZX) - 39 min drive
  • Xili Railway Station - 9 min drive
  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Hong Kong Siu Hong Station - 14 min drive
  • Shenzhen Bay Checkpoint Station - 12 min walk
  • Haiyue Station - 20 min walk
  • Dengliang East Station - 23 min walk

Restaurants

  • ‪阳光海滨花园 - ‬3 min drive
  • ‪顶真牛肉潮式火锅 - ‬4 min drive
  • ‪中信客家皇 - ‬3 min drive
  • ‪广州竹升面 - ‬4 min drive
  • ‪埃克斯 - ‬4 min drive

About this property

Hisoar Hotel Shenzhen

Hisoar Hotel Shenzhen puts you within a 15-minute drive of Window of the World and Shenzhen Safari Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or detox wraps. An indoor pool, an outdoor pool, and a fitness center are other features. The property is just a short walk to public transportation: Shenzhen Bay Checkpoint Station is 12 minutes away.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 222 rooms
    • Arranged over 32 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 500.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 88 for adults and CNY 58 for children

Children & extra beds

  • Rollaway beds are available for CNY 200.0 per day

Policies

Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hisoar Hotel
Hisoar Shenzhen
Hisoar Hotel Shenzhen Hotel
Hisoar Hotel Shenzhen Shenzhen
Hisoar Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Hisoar Hotel Shenzhen offer free cancellation for a full refund?
Yes, Hisoar Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hisoar Hotel Shenzhen?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hisoar Hotel Shenzhen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hisoar Hotel Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at Hisoar Hotel Shenzhen?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hisoar Hotel Shenzhen and nearby?
Hisoar Hotel Shenzhen has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Hisoar Hotel Shenzhen?
Yes, there's an onsite restaurant that offers Chinese cuisine.
What's the area around Hisoar Hotel Shenzhen like?
Hisoar Hotel Shenzhen is located on the boardwalk/promenade in Nanshan. Popular attractions include Window of the World, which is 8 minutes away by car.

Hisoar Hotel Shenzhen Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location
Tony, 8-night romance trip
Verified Expedia guest review

8/10 Very Good

The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.
Goro, 1-night trip
Verified Expedia guest review

4/10 Fair

21-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

staff are super nice,cuz we arrive early,they let us check in early...thats great!!!
suesue, 1-night trip
Verified Expedia guest review

2/10 Poor

Blood on my pillow.
Chen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel very nice, clean and spacious.
We loved our stay. The hotel is very clean, nice and spacious. The only draw back is that they don’t have iron in the room, and hair dryer in every room. Highly recommended, will definite be back.
Jen, 1-night trip
Verified Expedia guest review

8/10 Very Good

Fancy and new hotel, bit expensive but no complaints.
1-night trip
Verified Expedia guest review

2/10 Poor

hotel location is incorrect
hotel location is incorrect
tofapost, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Cockroach in room.
There was a giant cockroach in the room
ETHAN, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Hotel is okay, but not recommended for westerners
1. It seems to be hard for taxi drivers to find. It's a little out of the main areas. 2. The staff does not speak English at all 3. They don't take Amex.
Verified Expedia guest review

8/10 Very Good

Good location right next to Hong Kong boarder
Clean room, good restaurant downstairs, parking inclued and free wifi!!
Verified Expedia guest review

10/10 Exceptional

spacious nice clean
it was a nice stay in hisoar hotel, room is surprisingly big, quiet and clean, I enjoyed it very much, highly recommend and I will definitely go back next time when I travel to Shenzhen
Verified Orbitz guest review

10/10 Exceptional

V new spacious 5-star rooms, v gd value
Overall: I paid about HK$800/night during new years eve, and I'd rate it 4.8/5 for what it's worth. Positives: (1)5 mins walk from Shenzhen Bay border, saves a lot of time/hassle; (2) very large room, lots of room to run around, with individual clothing closet; (3) very new hotel rooms, high quality hardware, bedding, shower, tap, furniture, equal to a new & ordinary 5-star hotel Negatives: (1) entrance looks a bit shabby given it's managed by local owner; (2)there is construction downstairs, I was staying on level 30 & still could hear it, so it could be an issue for some Others: I didn't try/checkout b/fast or gym, & didn't order room service etc, so have no idea about this Recommendation: I'll come here again for the super new & spacious room, but service/surrounding wise it's not the best, but there are huge malls within 5 mins of biking; u can easily pick up bikes downstairs using mobile apps Overall I'm very happy with what I paid for~
Verified Hotels.com guest review

2/10 Poor

Terrible service
This hotel is a prime example of good facilities ruined by terrible service. The front desk people are probably the most inadequately trained and rudest people you can find. If you're checking out and in a rush, they give you a nasty look and tell you that they need time. It isn't a guest's problem if your staff can't check out right or if it takes too long to check the room. Staff really need to learn to take some responsibility rather than give nasty attitudes to guests for waiting too long.
Verified Hotels.com guest review

8/10 Very Good

A very good deal in Nanshan/Shenzhen Bay.
This place is nice and for the money was a great deal. Front desk staff usually had a strong english speaker working and the systems seem pretty solid. It took a bit of negotiating to get an extra blanket but once they understood, they were thrilled to bring it up. Pool is part of health club next door. It is a 1/2 olympic length workout pool - you will be thrilled if you like to swim laps. You can even use the starting blocks. Rooms are really, really nice for the money. The one we had was huge and the place is brand new (6 months old). Quiet, nice views of the park. Good bed, huge shower, full size closet. Recommend the Shenzhen Bay crossing, it is nearly walking distance to the hotel. Immediate neighborhood is quiet (boring) but great for a morning run or walk. Very safe feeling.
Verified Travelocity guest review

6/10 Good

Spacious, but smelly hotel.
Room smelled heavily of smoke. Very spacious and sleeps 6 in the double room though! We didn't have hot water in one of the bathrooms, thankfully, there was hot water in the other bathroom!
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

Excellent property but very bad management
Very bad service and management. 1. No complimentary water 2. No tooth brush, which is mandatory in China 3. Front desk told me check-out time is 12:00 intentionally, called to push me to leave before 14:00 and even warned to charge me a second night if I leave after 13:00. Not recommended at all.
Verified Hotels.com guest review

8/10 Very Good

New room
Verified Hotels.com guest review

8/10 Very Good

Great location and new hotel
It was all great, except that the shower area had a really bad smell.
Verified Hotels.com guest review

6/10 Good

No-hassle business stay
The hotel is very new from July 2016, which means all amenities are new and so are their staff. I only stayed for one night and appreciated that it was hassle-free and comfortable. If you are not expecting a 5-star experience and just want comfort, then this is a great option and value.
Verified Expedia guest review

8/10 Very Good

Generally good
Generally good but they try to charge you 100RMB for wanting to borrow an umbrella (even if you are a guest a have to come back at night). The facilities are quite good but service is terrible. Badly trained staff due to local owners.
Verified Hotels.com guest review