2/10 Poor
October 9, 2024
Major problem no heat in the room for two days out of our three day stay! We froze to death trying to sleep. Staff claimed the local ordinances disallow heat usage till mid October for Green reasons but a nearby restaurant we had dinner at had heat. It was a very cold, rainy winter weather stay and we were miserable. I guess on the third day they broke down and turned on the heat with everybody complaining! To be honest and fair the staff were very friendly and helpful but I won’t be back
James
James, 3-night trip
Verified Hotels.com guest review