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Hotel Los Lagos Spa & Resort

3.5 star property
Escape to adventure by day then indulge in local flavors by night at this volcanic hideaway.

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Garden
Private kitchenette
Exterior
Nestled near Arenal Volcano National Park, Hotel Los Lagos Spa & Resort offers a family-friendly retreat with a free breakfast buffet, poolside bar, and Fangus spa. Relax in the hot springs or explore onsite activities like ziplining and horseback riding. With 11 outdoor pools and an indoor pool with a waterslide, guests can unwind amidst lush gardens.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Room service
  • Business center

For families (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is P12,911
P14,589 total
includes taxes & fees
Mar 3 - Mar 4

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Paradise Hot Springs - 10 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • Juan Santamaria Intl. Airport (SJO) - 168 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is just 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch, and dinner. Other highlights include 11 outdoor pools, an indoor pool, and a nightclub. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 96 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Ziplining
  • Hot springs

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Waterslide
  • At least 80% of food locally-sourced
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchairs available on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?

Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Lagos Spa & Resort?

Yes, there are 11 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hotel Los Lagos Spa & Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Lagos Spa & Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Los Lagos Spa & Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Los Lagos Spa & Resort and nearby?

Have fun with onsite activities like horseback riding, ziplining, and hiking. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a waterslide, as well as spa services and a garden.

Are there restaurants at or near Hotel Los Lagos Spa & Resort?

Yes, Las Palmas offers international cuisine.

What's the area around Hotel Los Lagos Spa & Resort like?

Hotel Los Lagos Spa & Resort is a short 2-minute walk from Los Lagos Hot Springs and 12 minutes' walk from Baldi Hot Springs. Travelers say that the hotel is in a great location.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Comfortable, clean, and spacious rooms high above the pools and road. Great soaking pools, wonderful gardens, and a delicious breakfast.
Alexander, 2-night trip

10/10 Exceptional

Would stay here again for sure
The rooms were clean and big. The grounds were so beautiful and the staff friendly.
1-night trip

10/10 Exceptional

Lovely place. Very clean. Friendly staff.
Tim, 3-night trip

10/10 Exceptional

Pools and service were freat!
The amenities and service at Los Lagos were amazing! The pools were great. We loved it during the day time but it was a party scene on a Saturday night. It was possible to find a little less rowdy spots though. The great breakfast and awesome pools more than made up for the less than spectacular room. Would definitely return nonetheless!
Amanda, 1-night trip

10/10 Exceptional

Great thermal Pools and incredible view of Arenal
Great hotel, incredible staff and very well maintained thermal pools. Outstanding view of Volcan Arenal and great location.
Vyctor, 2-night trip

10/10 Exceptional

Excellent once again!
This was my 5th time staying at this resort and I can't imagine a better hotel for the money. This trip I brought 10 other friends along and they all thoroughly enjoyed our stay. The updated rooms are large and comfortable. The views spectacular. We ate at the main restaurant and bar multiple times and the food was always good for the money. The multiple hot spring pools are a perfect way to end an adventurous day in the rain forest.
Christina, 5-night trip

10/10 Exceptional

Great Resort Hotel
Amazing stay here. Grounds are beautiful Hot springs great. Really convenient having tours available on site. Ziplining was good very attentive staff supervision.
Murray, 2-night trip

10/10 Exceptional

A perfect home-base in La Fortuna!
Our extended family (7 people, ages 3 to 80 years old) had an amazing stay. We enjoyed the pools (hot-springs) as a base for adventures around town. The rooms were spacious and the staff friendly and accommodating. The breakfast buffet was delicious and had something for everyone. The property is well maintained and allowed us to view nature right from our balcony-- birds (toucan!) as well as the coati. The waterslide was a hit with everyone -- as were the pools of different temps. The ONLY suggestion I can think to make would be to add more hooks to dry towels (in the very large bathroom) and on the balconies for suits, and other items.
Elizabeth C, 1-night trip

10/10 Exceptional

Tranquil retreat at the base of the La Arenal!
This is our go-to place in La Fortuna! We love the tranquil setting. The staff is exceptional. The restaurant is the best in the area. They have the best buffet breakfast! When we ate lunch/dinner in the restaurant, we always commented on how delicious it was. Every morning we saw a different variety of bird.The activities are designed so you don’t have to leave the resort if you don’t want to. And the hot pools and spa are luxurious and amazing. I highly recommend you splurge and get the volcanic exfoliating massage.
Kris, 4-night trip

10/10 Exceptional

Good
Very nice place place great breakfast
Yugandhar, 2-night trip

10/10 Exceptional

Very beautiful resort with several pools. Easy to navigate and we loved it!
Ashley, 2-night trip

10/10 Exceptional

Piece of Heaven on Warth :)
We had an amazing stay. The Hotel is located in fabulous location and the landscaping is out of this world! We loved everything about our stay.
Maryam, 5-night trip

8/10 Very good

Not as good as other hot spring hotels
This hotel is fine but despite the huge property size, the number and quality of hot springs pools is underwhelming, especially compared to nearby resorts such as Baldi and Tabacon. With this much space, Los Lagos should really create more hot springs pools, as the ones they have tend to be very crowded and there is only one bar/restaurant out by the pools. Similar or even smaller size resorts in the area have more. The staff were friendly and the food was pretty good! The grounds are pretty and ENORMOUS. But despite all the space, it seems like LL hasn’t invested enough into the entertainment and hot springs experience - which is the primary reason to stay at a big hotel in Arenal after all.
Andrew, 5-night trip

10/10 Exceptional

Very good location, like the hot springs, nice view and very cool landscaping
Biao, 2-night trip

10/10 Exceptional

Wonderful beautiful relaxing property
Susan, 1-night trip

10/10 Exceptional

Los Lagos is an incredibly beautiful property!
Laura, 2-night trip

10/10 Exceptional

great resort very close to many restaurants and plenty to do around!
Elena Cristal, 3-night trip

10/10 Exceptional

Beautiful.
Amazing hotel and amazing location. We will be back.
Yolanda, 1-night trip

10/10 Exceptional

This resort had everything and more I could have asked for. Excellent food and drinks as well as an amazing hot springs area. Would love to be back
Marianne, 3-night trip

10/10 Exceptional

Such a great place for families!
Kayla, 4-night trip

10/10 Exceptional

Excelente
Vivien, 1-night trip

10/10 Exceptional

Perfect Tropical Escape
Four night family escape. Wife loved their hot spring kids loved their slides and dad enjoyed the silence for himself 🙏😎
Eyal, 3-night trip

10/10 Exceptional

Highly recommend Los Lagos
Los Lagos Hotel is beautiful, clean, and perfect for our family. They have pools everywhere, and we mostly hung out in the large hot spring pool with a swim-up bar and drank the virgin pina coladas that they serve in real pineapples! The staff is very friendly and helpful, including the restaurant staff, the cleaning crew, and the front desk. The breakfast is a buffet full of healthy, delicious variety. The gift shop is great. We were in downpour for 2 days, and ended up just hanging out in the warm pools. One night when my daughter and husband decided to stay in the room for the evening, I spent an hour in the original hot spring on a built-in lounge chair with jets.
Mari, 7-night trip

10/10 Exceptional

This property was stunning, I love the hike we could do to see the volcano! The food was fantastic! The staff was just the best! Thanks for making it great!
Chelsey, 6-night trip

10/10 Exceptional

Los Lagos was a wonderful property! The grounds were well maintained, there were so many different hot spring pools- we loved trying all of them! Both restaurants were excellent! The property is huge, but shuttles were available.
Heather, 3-night trip