Union Hotel Cusco

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Overview of Union Hotel Cusco

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Union Hotel Cusco

3.5 star property
Boutique hotel in historical district in Cusco

9.0/10 Superb

477 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Lounge area
  • Bathtub
  • Laundry facilities
Map
Calle Union 189, Cusco, Cusco, 8002
Main amenities
  • Daily housekeeping
  • Free airport drop-off
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Cusco Historic Center
  • Plaza de Armas - 3 min drive

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 7 min drive
  • San Pedro Station - 4 min walk
  • Poroy Station - 9 min drive
  • Cusco Wanchaq Station - 21 min walk
  • Free airport drop-off

About this property

Union Hotel Cusco

3.5-star boutique hotel in the heart of Cusco Historic Center
At Union Hotel Cusco, you can look forward to free breakfast (local cuisine), free airport drop-off, and a terrace. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Coffee/tea in the lobby, tour/ticket assistance, and luggage storage
  • A 24-hour front desk
  • Guest reviews speak highly of the location
Room features
All guestrooms at Union Hotel Cusco offer comforts such as laptop-friendly workspaces and separate sitting areas, in addition to amenities like free WiFi and room service. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 40-inch LED TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and free tea bags/instant coffee

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Free airport drop off from 6:00 AM to 8:00 PM*

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Room service

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2015
  • Garden
  • Terrace

Accessibility

  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from February 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Frequently asked questions

Does Union Hotel Cusco offer free cancellation for a full refund?
Yes, Union Hotel Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Union Hotel Cusco?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at Union Hotel Cusco on October 1, 2022 start from P 5,181, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Union Hotel Cusco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Union Hotel Cusco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Union Hotel Cusco?
Sorry, there's no onsite parking at Union Hotel Cusco.
Is airport shuttle service offered by Union Hotel Cusco?
Yes, a free shuttle to the airport is available from 6:00 AM to 8:00 PM on request.
What are the check-in and check-out times at Union Hotel Cusco?
You can check in from 1:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Union Hotel Cusco and nearby?
Union Hotel Cusco has a garden.
Are there restaurants at or near Union Hotel Cusco?
Yes. Nearby restaurants include Cafe Dos X 3 (6-min walk), Korma Sutra (6-min walk), and Indian Restaurant Garhwal (6-min walk).
Does Union Hotel Cusco have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Union Hotel Cusco like?
Union Hotel Cusco is in Cusco Historic Center, a short 4-minute walk from San Pedro Station and 9 minutes' walk from Plaza de Armas. Travelers say that the hotel is in a great location.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Nice hotel close to main city center attractions
Excellent service and ambiance. We were welcomed with a tea and the check in was easy. Walking distance from main square and other attractions. Food and service at restaurant were really good and the live music in the evenings added a nice touch to enjoy the hotel open terrace. Rooms were neat and comfortable.
Inelka, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandria, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Cozy and clean with modern decor
This was a wonderful property and I would have no problem recommending to others. Friendly staff. Restaurant on site. This was my first time and first night in Cusco and I felt safe and comfortable here.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best place to stay in Cusco
Beautiful room, accommodating staff, lovely entertainment and excellent location. Check in was a breeze
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely hotel in a walkable neighborhood of Cusco
This was a lovely property with spacious, modern rooms. The staff was also really approachable, and my stay included a nice breakfast. The property itself was located within walking distance of lots of great attractions, including the main square. I only have two pushes for this otherwise lovely hotel: (1) allow outside guests; the policy forbidding them feels intrusive/untrusting of my judgment; (2) include free coffee in the rooms to go with the coffee maker.
Gregory, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Union Hotel was Good
Union Hotel is in a great location, right around the corner from San Pedro market and far enough away from Plaza de Armas that you're not getting all that noise. That said, there is live music in the courtyard Wednesday - Sunday from 5:30 - 8:30. So, if you say have a 4am tour pickup on a Thursday or Friday and are trying to get to bed by 7, pack earplugs. The staff was EXCEPTIONAL. I really felt like everyone went above and beyond. The breakfast had plenty of options. The coffee was great. I didn't get to use the jacuzzi or book a massage but they looked fun! I used the laundry service a couple of times in the 15 days I was there and it was excellent. The beds were a bit firm, but if you like firm beds, great! The only big negative I have for the hotel was my experience with Lenin Carpio Tours. He was waiting at the hotel to sell me tours when I arrived and in the lobby almost every morning. He was very aggressive with his sales, and I ended up WAY overpaying for a bunch of tours I didn't end up taking. He was rude, unaccommodating, misogynist, and so aggressive. The worst part of my trip was having to talk to him every day. He owed me change that I never got back. I would recommend the hotel NOT use his services in the future. This is definitely a great place for an affordable stay without any frills. If you are looking for 5 stars, fabulous dinners, and plush down beds that cost $300+ a night, this isn't the place, but if you'd like friendly service, book it!
Jessica Ivy, 15-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed my time at Union Hotel. Staff was very nice and polite. Always ready to help. Rooms were cleaned. Music and shows at nights. Overall a great experience.
Daniela, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Un súper hotel, todo de primera. Súper cerca a todo. El customer service excelente, y principalmente Graciela!!! Gracias por todo!!!!😁
Fawzia, 6-night trip
Verified Expedia guest review