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Oak Ray Serene Garden Hotel

3.0 star property
Kandy hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oak Ray Serene Garden Hotel

Minibar, in-room safe, desk, iron/ironing board
Outdoor pool
Balcony
Interior
TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Studio

Minibar, in-room safe, desk, iron/ironing board

Family Studio

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Oven
Electric kettle
  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Suite

Minibar, in-room safe, desk, iron/ironing board

Family Suite

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Minibar
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Minibar
Free bottled water
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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Free parking
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About the neighborhood

Map
189, Rajapihilla Mawatha, Kandy, 20000

What's nearby

  • Kandy Lake - 10 min walk - 0.9 km
  • Wales Park - 19 min walk - 1.6 km
  • Temple of the Tooth - 2 min drive - 1.7 km
  • Royal Palace of Kandy - 4 min drive - 3.1 km
  • Kandy General Hospital - 5 min drive - 3.2 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 168 min drive
  • Kandy Railway Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hideout Lounge - ‬8 min walk
  • ‪The Empire Café - ‬4 min drive
  • ‪Soul Food - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Kandyan Muslim Hotel - ‬4 min drive

About this property

Oak Ray Serene Garden Hotel

Take in the views from the rooftop terrace when you stay at Oak Ray Serene Garden Hotel. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.

Languages

Arabic, English, German, Hindi

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
  • This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An outdoor pool

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 95.00 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Oak Ray Serene Garden Hotel Kandy
Serene Garden Hotel
Serene Garden Hotel Kandy
Serene Garden Kandy
Oak Ray Serene Garden Kandy
Oak Ray Serene Garden
Oak Ray Serene Hotel Kandy
Oak Ray Serene Garden Hotel Hotel
Oak Ray Serene Garden Hotel Kandy
Oak Ray Serene Garden Hotel Hotel Kandy

Frequently asked questions

Does Oak Ray Serene Garden Hotel offer free cancellation for a full refund?
Yes, Oak Ray Serene Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oak Ray Serene Garden Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oak Ray Serene Garden Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Oak Ray Serene Garden Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Oak Ray Serene Garden Hotel?
Yes, an airport shuttle is available. The charge is USD 95.00 per vehicle roundtrip.
What are the check-in and check-out times at Oak Ray Serene Garden Hotel?
You can check in starting at 1:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Oak Ray Serene Garden Hotel and nearby?
Oak Ray Serene Garden Hotel has an outdoor pool.
Are there restaurants at or near Oak Ray Serene Garden Hotel?
Yes, there's an onsite restaurant.
Does Oak Ray Serene Garden Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Oak Ray Serene Garden Hotel like?
Oak Ray Serene Garden Hotel is in the heart of Kandy, a short 10-minute walk from Kandy Lake and 19 minutes' walk from Wales Park.

Oak Ray Serene Garden Hotel Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Fair

First of all the condition of bathroom and the cleanliness of the room in general was really poor, insect on the floor, mold and dirty at evwry corner.In the morning, after informing the reception that the water was cold, and after the visit of some staff, we have been forced to take cold shower, since the problem was not solved after more than 40 minutes. In additio the quality of the food (dinner and breakfast) below average with limited options. UNFORTUNATELY I CANNOT UPLOAD THE PICTURES OF THE DISGUSTING BATHROOMS WE FOUND
Andrea, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice with good family room option
We had a very good stay. We booked the family room for our family of four. There are actually 4 single beds and 1 double beds, so the room can accommodate a larger family. It has a living room area and a kitchen area with a table (with four chairs). The room was convenient for us. Breakfast is buffet style. The options are okay, but a little limited and coffee is really not good. The dinner buffet is better and actually quite good. They also had a small band playing some music, which was quite nice.
Verified Expedia guest review

8/10 Very Good

Nice hotel on top of the hill.Good view from balcony.We saw lots of monkeys playing and wandering around.However nothing much within walking distance.Must be an at least 30 mins walk into town.
Verified Hotels.com guest review

4/10 Fair

Overpriced but pleasant enough. Basic room, couldn't open balcony doors due to monkeys. ( not hotels fault). Pleasant staff.
Verified Expedia guest review

8/10 Very Good

Annette, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

附近同一条路上还有一家Serene Grand Hotel,大家可别认错了。这家酒店员工热情，早餐也还可以，应该还是会推荐的。
Verified Hotels.com guest review

6/10 Good

Great service, standard facilities.
The staff at this hotel are very attentive and the service is excellent if at times it reminded us a little of Faulty Towers. Food is of reasonable quality but did not vary much over our long stay. Do not order the pizzas! However, the Christmas buffet was a treat. The room was suffice but the shower was slow and often without hot water. The bathroom flooded after each shower. There was only internet on the balcony. Overall, this is a pleasant hotel for those not expecting luxuries. The staff compensate for the condition of the hotel. It is a pleasant walk along the lake or a short tuk-tuk ride to town.
Verified Hotels.com guest review

8/10 Very Good

キャンディ湖を見渡せるビュースポットから徒歩10分位のところにあります。駅からはスリーウィラーで３００ルビーでした。良い感じの部屋でしたが、シャワーのお湯があまり出ないのが残念でした。ホテルスタッフはとても親切で好印象でした。
Verified Expedia guest review

8/10 Very Good

Fint men mycket oljud.
Trevligt ställe men tyvärr ett stort problem... Mycket lyhört,bodde under restaurangen och hörde varje steg som togs. Detta från före 6 på morgonen till c.a. 23 på kvällen. Kanske bättre i andra rum men undvik att bo under restaurangen om möjligt. Poolen var kall. God service dock både i reception och restaurang. God buffé både till frukost och middag men middagen kändes något dyr.
Verified Hotels.com guest review

10/10 Exceptional

Prima
Sehr gut! Wir sind mit einem mulmigen gefühl eingereist,(weil wir von Hotel Sansu Colombo sehr entäuscht waren)danach wollten wir das Zimmer besichtigen und wir waren Überrascht. Weil es das Gegenteil von Sansu war.
Verified Hotels.com guest review

6/10 Good

From hotel you can have a good view of Kandy. The hotel personnel are friendly. The room is ok, but we had Mosquitoes, that was annoy.
Verified Hotels.com guest review