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Hotel Palace Galapagos

3.0 star property
Beaux Arts hotel with restaurant, near Las Grietas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palace Galapagos

Exterior
In-room safe, laptop workspace, free WiFi, bed sheets
Living area
Front of property
Living area

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool access
  • Breakfast available
  • Beach towels
  • Beach shuttle
  • Garden
  • Library
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • In-room climate control (air conditioning)
The price is P3,441
P3,441 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Room

Highlights

Furnished patio
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Cable channels
Laptop workspace
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Cable channels
Laptop workspace
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

In-room safe, laptop workspace, free WiFi, bed sheets

Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

Highlights

Furnished patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
2 bedrooms
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Tower

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Room, 1 Bedroom, Bathtub, Tower

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bathtub and shower
Hair dryer
Private bathroom
Cable channels
Laptop workspace
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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P7,071 total
includes taxes & fees
Nov 29 - Nov 30
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About the neighborhood

Map
Petrel 466 and Floereana, Puerto Ayora, 200102

What's nearby

  • Malecon - 13 min walk - 1.1 km
  • Charles Darwin Research Station - 14 min walk - 1.2 km
  • Las Ninfas Lagoon - 16 min walk - 1.3 km
  • Playa de los Alemanes - 19 min walk - 1.6 km
  • Tortuga Bay Beach - 3 min drive - 1.3 km

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Almar Lounge & Grill Bar - ‬7 min walk
  • ‪El Muelle De Darwin - ‬6 min walk
  • ‪TJ Restaurant - ‬9 min walk
  • ‪Golden Prague Galapagos - ‬9 min walk
  • ‪Il Giardino - ‬7 min walk

About this property

Hotel Palace Galapagos

Hotel Palace Galapagos offers a fantastic location, putting you just steps from Galápagos National Park. Freebies like WiFi and wired internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, scuba diving, and snorkeling. Other highlights include a snack bar/deli and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 6 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

  • No onsite parking

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Snack bar/deli
  • Water dispenser

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (inches): 39
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 54
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps) and free wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Pool fee: USD 3 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Galapagos Suites Palace Puerto Ayora
Galapagos Suites Palace
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel Puerto Ayora

Frequently asked questions

Are pets allowed at Hotel Palace Galapagos?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palace Galapagos?
Sorry, there's no onsite parking at Hotel Palace Galapagos.
What are the check-in and check-out times at Hotel Palace Galapagos?
Check-in start time: 1:00 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Palace Galapagos and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes ecotours. Enjoy amenities like a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Palace Galapagos?
Yes, there's an onsite restaurant.
What's the area around Hotel Palace Galapagos like?
Hotel Palace Galapagos is a short 1-minute walk from Galápagos National Park and 13 minutes' walk from Malecon.

Hotel Palace Galapagos Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jonathon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Note that this review is based on a father and 5yr old son travelling in the Galapagos Islands. We booked several nights here and it was one of the best choices we made. The hosts helped us on numerous occasions with advice, guidance, collected us from the ferry, and booked our taxi for the airport. The room provided was spacious and clean. The beds were very comfortable and firm which was just what we needed upon our return from our daily tours. It is not far from the seafront and main street. There is a laundry on the corner, which was very convenient, and a lot of local shops, and nice cafes down the road. We would definitely stay there again.
MEMET, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Great room, a short walk to the town centre, excellent service. Highly recommended !
Malcolm, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Miyu, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
Ramesh, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Angela, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
Diana, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good option
Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
Sandra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
Michael, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Michael, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Close to downtown, safe, nice. Best thing is breakfast, Tonia makes it and it's very delicious
timothy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good breakfast and staff very helpful.
Ganna, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay.
The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.
Scott, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
MERCEDES, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel stuff are very friendly and helpful. It has been in short of water for two nights after a hot day (maybe a general issue in the island). They did try to help and provided a small bucket of drinking water for us to clean the face before the water came back in the morning. The hotel is clean and quiet. The breakfast is exceptional.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Really great place to stay, has all the comforts and cleanliness you could hope for! We will for sure come back next time we’re in Santa Cruz.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jose was excellent, he helped us get taxis, accomodated us for early breakfast, answered numerous questions. We were able to walk to restaurants, but were not in the hustle of the main tourist section. I highly recommend this hotel
Denise, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles. We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
Mary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was very well maintained with good service, centrally. It is a few blocks from the Main Street which made for a quiet stay.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Walking distance, a few blocks, from many very good restaurants and activity centers. Quite neighborhood.
Robert, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great small hotel
The hotel has been remodeled and it is nicely done. Front desk Jose is awesome.
James Allen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We highly recommend staying at this property for the charm, cleanliness, central location and, most importantly, the excellent hospitality. Our visit to Santa Cruz would not have been complete if we stayed anywhere else. Jose Miguel went over-and-beyond to ensure that we had the best possible time: custom-tailoring breakfast time our schedule and dietary needs, offering free bikes to ride around town, calling taxis personally on his WhatsApp. Truly, we are thankful to Jose Miguel and the team at Hotel Palace Galapagos.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A really lovely experience
The hotel is a lovely small hotel, conveniently located and our room was very comfortable. But the best part about the hotel is the wonderful service- from the time we arrived and the way we were warmly greeted we were made to feel special throughout our stay- right until the time we were put into a cab for our trip to the airport. We would highly recommend this hotel.
Jed, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect Home-Base in the Islands
I like small guest houses because of their attention to personal service and Hotel Palace Galapagos exceeded my expectations in many ways. The BEST breakfast ever -- always fresh, delicious, and beautifully presented. Staff was eager to accommodate any type of food allergy or aversion; in my case, vegan and they made it so easy with several courses every morning. They even made me a breakfast sandwich to take with me when my tour left before the regular breakfast began. My room was impeccably clean and the bed very comfortable. Hotel Palace Galapagos is perfectly located close to shops, restaurants, pier, and Darwin Research Center. All within walking distance. In addition, staff enthusiastically helped arrange ground transportation, tours, and ferry boat tickets; he also recommended wonderful restaurants with several vegan options. Everyone is friendly, attentive, and genuinely helpful. It is a lovely hotel, close to all kinds of activities, situated on a beautiful island with no hawkers. I strongly recommend Hotel Palace Galapagos as home-base in the Islands!
Deiadra, 4-night trip
Verified Hotels.com guest review