El Bosque,Transversal 54 No. 21B-57, Cartagena, Bolivar, 130001
What's nearby
Port of Cartagena - 8 min drive
San Felipe de Barajas Castle - 10 min drive
Cartagena de Indias Convention Center - 12 min drive
Clock Tower - 12 min drive
Bocagrande Beach - 25 min drive
Getting around
Rafael Nunez Intl. Airport (CTG) - 24 min drive
Restaurants
Restaurante Santa Cruz - 14 min walk
Pleyclub night - 15 min walk
Nuevo Leung Yuen - 18 min walk
Restaurante Santander - 7 min walk
El chino - 3 min walk
About this property
Hotel Altamar
At Hotel Altamar, you'll be within a 15-minute drive of Walls of Cartagena and Clock Tower. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Fogon de Altamar, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a fitness center, a sauna, and a steam room.
Languages
English, Spanish
At a glance
Hotel size
56 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Restaurant
Barbecue grills
Traveling with children
Children's pool
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
Fogon de Altamar - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
Rollaway beds are available for COP 60000 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 9:30 AM to 7:00 PM
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Altamar Cartagena
Hotel Altamar
Altamar Cartagena
Hotel Altamar Hotel
Hotel Altamar Cartagena
Hotel Altamar Hotel Cartagena
Frequently asked questions
Is there a pool at Hotel Altamar?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 7:00 PM.
Are pets allowed at Hotel Altamar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Altamar?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Altamar?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM. Contactless check-in is available.
Is there an onsite casino at Hotel Altamar?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min drive) is nearby.
What is there to do at Hotel Altamar and nearby?
Hotel Altamar has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Altamar?
Yes, Fogon de Altamar offers Regional cuisine.
Hotel Altamar Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
January 9, 2025
Osvaldo
Osvaldo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 4, 2024
Súper nice
Maigualida
Maigualida, 1-night family trip
Verified Expedia guest review
4/10 Fair
August 3, 2024
No phone in room, fridge had to be requested, internet connection was absent at times, and when available signal was very week.
JOSE J
JOSE J, 6-night trip
Verified Expedia guest review
4/10 Fair
December 10, 2023
Not what it used to be
I stayed here a couple of years ago and the place was really nice now its starting to become a run down building and the maintenance is lacking. The handle cover was missing, no mirror on the door and a bunch of little things. The overall building was subpar. I wont be coming back here anytime soon.
DO NOT STAY HERE. NO HOT WATER AND THEY REFUSED TO GIVE ME A REFUND. MY 1ST TIME IN CARTAGENA AND THIS PLACE RUINED MY VACATION. TOWELS WERE STAINED, I USED MY TRAVEL TOWEL. THE REFRIGERATOR IS SO DIRTY OR RUSTED. THEY NEVER HAD BASIC HOT DRINKS THE 2TIMES I WENT DOWN THERE FOR BREAKFAST. ON CHECK IN, YOU WON'T GET NO INFORMATION ABOUT LOCATION OF BREAKFAST AND WIFI . I NEEDED THE WI-FI WHEN MY MINUTES RAN OUT, AND IT DID NOT WORK IN THE ROOM. NO ENGLISH SPEAKERS AND IT'S FAR FROM THE TOURIST AREA. THEY CHARGE SOME RANDOM FEE CALL INSURANCE WHEN YOU GET TO THE FACILITY. I DO NOT RECOMMEND THIS PLACE!!!
Mariama
Verified Expedia guest review
2/10 Poor
July 6, 2022
Edwin
Edwin, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
December 16, 2021
Probably I wasn't in my best day of luck, but let me share an advise. If you ever get to a place to find a toilet plunger next to the toilet, air condition faulty, light in the bathroom RM304 drops when the room door is closed; don't think mayhen is coming, you're already there. At first glance the facilty looks really nice, but when you get the feeling of the stay on few details maintenance staff obviously overlooks, the feeling isn't the best. And then, the staff specially the restaurant staff has a first place in disregard for customer service, or perhaps was just personal.
Antonio
Antonio, 1-night trip with friends
Verified Orbitz guest review
2/10 Poor
September 29, 2018
The location of the hotel, it is very dangerous! In the report on the picture's shown are not very accurate
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
August 6, 2018
The only con to the hotel is that it lacks hot water when you take a shower and it's outside of the tourist area.
Verified traveler
10-night trip
Verified Orbitz guest review
8/10 Very Good
July 31, 2017
Very nice hotel and staff
Very clean hotel and amazing staff, and quite affordable too. Thanks for all the help in getting through Cartagena, especially for someone who speaks no Spanish!! My only problem was lack of hot water in the bathroom
Kevin
Kevin, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
March 29, 2017
Hotel far from everything
The hotel is very far from everything. The Staff were friendly and kind. The hotel facilities are OK and the breakfast very simple.
Henri
Verified Expedia guest review
6/10 Good
February 24, 2017
Westerners- don't do it!
Hotel is pretty nice for the price. Area is sooooo sketchy! Not safe to walk in day let alone night. An half hour cab to centro for about 12000 COP.
Rober
Verified Hotels.com guest review
6/10 Good
December 16, 2016
Bad location, average services
Located far away from the Historic Centre and main tourist attractions. Not good to walk around. You will need to invest more in transportation.
Breakfast was not good, no different choices, small portions.
Staff was good.
Verified traveler
Verified Hotels.com guest review
6/10 Good
December 16, 2016
Overall it was ok
Hotel has good and pretty new infrastructure, but it is far away from the Historic Centre, in the Industrial Zone. We were advised by the hotel staff not to walk around the area. You need to move in taxi cabs or Uber because buses are not recommended. You may consider renting a car and try to move by yourself, being careful with bikes, motorcycles and bus drivers.
Breakfast was not good enough and portions were small.
The lady receptionist (sorry, I don't remember her name) and the boy in charge of carrying the luggage and opening the gate at night were the kindest! Good job from them!
Accommodations were very comfortable, though.
Verified traveler
Verified Hotels.com guest review
6/10 Good
August 12, 2015
Decent hotel close to Cartagena Port
Good hotel to stay at if you have business in the port area. Facilities are limited but the staff are very good and the place is clean. Very competitively priced.
M
Verified Expedia guest review
4/10 Fair
May 26, 2015
Don't stay
The hotel does not have hot water. So you're going to take cold showers. Also breakfast was supposed to be included, however whenever I went down to the restaurant there was no one there to serve any breakfast. Also the location is awful, it takes 15 to 20 minutes to get to the beach and there are no restaurants close to the hotel. I was supposed to have a suite but I have no idea why they call it a suite. There was nothing special about the room. I booked and paid for 4 days but I left after two nights.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
May 25, 2015
Nice hotel
We didn't eat breakfast, because we left so early. This hotel is out of the way of the old city, but if you drive or don't mind using taxis, it's prety good.
Leah
Verified Expedia guest review
4/10 Fair
January 26, 2025
Medio
Localização setor industrial, chuveiro somente frio. Quarto de frente ao corredor principal, todos que passavam e faziam qualquer barulho, se escutava.
GABRIEL
GABRIEL, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
September 15, 2024
Vidal
Vidal, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 16, 2024
Elkin
Elkin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
April 22, 2024
Mala comida, mala ubicación..:
Comida incluida… pero echada a perder… fruta pasada y con hongos.
Pésima ubicación
marcos
marcos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 3, 2024
Excelente
jose
jose, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
December 19, 2023
Excelente para permanecer sin salir. Muy bueno para personas que vienen a trabajar temporalmente. En el sector industrial y portuario de cartagena.